Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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5th holiday with VIP and second time in Como at Christmas. What a treat. This time we brought my brother and sister in law and 8month old nephew. VIP were as fantastic as always; incredibly helpful when booking and being fussy about flights, and just as helpful in resort, too. Georgia has been a fantastic host, very well humoured with our loud family Christmas Day and always ready with delicious dinners and drinks. VIP were great at catering for the baby, food wise and equipment wise. There wasn't a nanny available for us this week which has meant more childcare logistics (and VIP have arranged a babysitter without a blink when it really mattered), but it did reinforce to us how valuable the VIP nannies have been on other occasions. Already considering our next ski holiday which will unquestionably be with VIP. Thank you again, VIP, and especially Georgia :) Gina and Family x
Chalet worked well. Food prepared by HEAD CHEF(!) Lewis and Cammy excellent. All chalet team lovely and helpful. Great crowd in chalet so a lovely Christmas break. Would recommend the Club Fritz.
Where do I begin with this absolutely incredible week away for xmas. We've never ski'd before so this was a bit of a gamble especially for this time of year. But our friends who shared our chalet sold both the idea of skiing and also VIP as a company so we were extremely excited to experience it for ourselves. It did not disappoint!!! From the moment that we arrived at the airport VIP staff were amazing. Simon the resort manager was exceptional at informing is of the ins and outs, then there are the 2 chalet hosts.....omg! Bella and Emma were beyond anything I had ever imagined. I wasn't overly keen on having 2 extra people around whilst we looked our worst and winged at the kids but these girls were insanely professional but also part of the family cooking us stunning food aaaaalllll day! Our sallopettes definitely feel tighter but so worth it. Accomodating all dietary requirements with a "nothing is too much trouble" attitude. Bella babysat for our youngest on our final day which meant we could enjoy the slopes more making an awesome end to an already breathtaking holiday. I couldn't recommend this entire package in alp d'huez with VIP. The resort also fantastically beautiful and perfect for beginners and experienced alike. WE WILL BE BACK!!
Stunning property, more luxury country house than traditional ski chalet. Great team from the initial booking experience to the airport reception, and the chalet hosts were exceptional. Christmas was made special for our children and nothing too much trouble. We were blessed with both fresh snow and sunshine too! Well done VIP, we'll be back. PS. Hard to find any negatives...... The hot tub lid is hard work!
We had a lovely time at club Bellevarde, the staff were attentive and charming, the rooms were comfortable and the communal spaces were great, the log fire was an added bonus. The two hot tubs on the balcony were in constant use on the evenings. The food was spectacular and hats off to the entire team.
We have had a great stay in Le Manoir. A big family group aged from 6 months to 60 we were incredibly well looked after by our chalet hosts. We also had the help of a nanny who was excellent. The chalet is in an excellent position within the resort and it is a treat to stay here.