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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous chalet staff

    Tessa Deriziotis 28 Dec 2019

    Stayed Dec 2019
    Abi and Izzy made our time completely amazing . Abi is a very a very good cook and worked flat out, she hardly left the chalet, and was always busy ensuring our every need was met and more. Muscat is a very well equipped chalet looking out onto the mountains and with direct access to the piste and on a bus route. We would stay there again. We stayed there last year and learnt one or two small improvements like getting firefighters because the wood provided tends to be damp, and buying wine from the fine wine list to improve the quality. However these are only small points within an overall excellent experience.
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  • A very special Christmas !

    Mark Button 28 Dec 2019

    Stayed Dec 2019

    This week has been highly memorable to say the least. The Chalet itself was outstanding - fantastic location, great views from the bedrooms and living room , spacious yet cosy and homely! However the hostesses (Heidi and Ellie) made our holiday extra special. They were super friendly , attentive , professional throughout, and what great cooks too! We couldn't have asked for better hostesses - thank you!

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  • Great Family Chalet Reunion

    David Buisson 28 Dec 2019

    Stayed Dec 2019
    Great chalet in a great location for what we needed. Miles and Connor were great hosts fitting in with the family well and adapting to our requirements. Food and attention to detail excellent. Pluses were location, excellent service, good food and Dan filled in the odd hiccup. Bedrooms are comfortable but tight. Communal space good. The dining table was frustrating using long benches to sit on. A minor frustration was the coming in and out of other hosts which while working when different families here disrupted the family environment when odd bods came in. The decor of the chalet did not follow what was displayed on the website and while extremely comfortable it would have been nice to have more colour. Pool and spa an excellent plus. Overall the hosts impact the stay most of all and Connor and Miles were excellent - very impressed with their cooking and baking. Value for money - this was a higher budget than we anticipated but we wanted a sole use chalet. It lives up to the brand value in service but the chalet itself and furnishing did not reflect that value. Beds (single) could be a bit bigger.
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  • Happy Holidays

    Andy McRae 28 Dec 2019

    Stayed Dec 2019

    Was a really enjoyable stay. The chalet staff were all really helpful and the food was amazing. Any questions we had about the resort or about skiing were willingly answered. Room was probably the best we had ever stayed in and had everything we needed. The food was exceptional with no negatives.

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  • Fantastic Christmas week at The Manoir

    Felicity Purchase-Hill 28 Dec 2019

    Stayed Dec 2019

    We've had a fantatic family Christmas at The Manoir and wouldn't hesitate to recommend it to our family and friends. Henry, Eleanor, James and Georgia have looked after us brilliantly all week. The chalet is spotless, food great and nothing seems too much trouble. A particularly special thank you goes to our nanny Miriam who looked after our two young girls wonderfully all week. We're already planning our next visit!

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  • Christmas in Alpe d'Huez

    Mike Leach 28 Dec 2019

    Stayed Dec 2019
    Good location for pistes with very friendly and extremely helpful hosts and chef. Each day the chalet hosts are on hand and very friendly with a very high desire to serve and willing to go the extra mile. The food was excellent and offered a very varied menu with timely delivery of all plates and dishes. The chalet is well laid out and very quiet. As the first week of the season, a few teething problems with the sauna and ski boot warmer were looked at and should be kept on top of for the coming weeks as they can become frustrating. To help future guests, a guide flip-folder of local amenities and restaurant / bar locations plus location of medical and pharmacy would be really helpful. Simon the resort manager visited on a few occasions but unfortunately got some of the resort entertainment wrong and a night skiing event was missed. Overall, an excellent Christmas week of skiing with a great effort from the chalet staff for the first guest week of the season
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  • Christmas family rendezvous

    Lisa Parks 28 Dec 2019

    Stayed Dec 2019

    Speaking for the whole family, we have had such a wholesome, comfortable and absolutely amazing stay at Chalet Marifleur with the brilliant care from our hosts Will and Clara. They worked so incredibly well together and were able to provide us with such an excellent amount of helpful service throughout our entire trip. We have built such a lovely relationship with them over this week from even the first time we met and we have loved every second of our time with them! Being a family ranging from the age of 9 months to 80 years old, we have been in awe of their compassion and hard work. This chalet is absolutely gorgeous and is so incredible for the family, especially over the Christmas period! All the staff were very amazing to us and put us first which made us all feel very special. Thank you so much to the whole staff at VIPSKI and especially Will and Clara for making our stay so outstanding, we're immensely grateful and will never stop talking about our time with you! P.S. Watch out VIPSKI, we're planning to steal Will and Clara because they're irreplaceable!

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  • Great nanny

    Kelly Roberts 28 Dec 2019

    Stayed Dec 2019

    We had Evie as a nanny for our two boys age 6 & 8. Evie got the boys ready for ski school and picked then up. She made them lunch and had activities planned for them every afternoon. She was very kind and attentive to the boys and they really enjoyed having her around. She played games and took them out. She made a real difference to our holiday.

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  • Wonderful stay

    Amy Khokar 28 Dec 2019

    Stayed Dec 2019

    We've had an amazing stay here. It was a big family Christmas week and Pheobe and Jess have been so so lovely, warm welcoming and kind. Jo the nanny has also made life so much easier for us and allowed us some freedom to go and ski! The atmosphere has been fun and relaxed and we haven't had to worry about anything at all. The food has been excellent, the girls are really organised and hard working. We've been very impressed. We are struggling to find anything to fault, but our only suggestion would be to use darker coloured seat cushions, as light coloured ones are tricky with kids meals and stains! We had a DELICIOUS Christmas dinner for both the kids and adults catering to various dietary requirements. Nothing has been too much trouble . Thank you so much!

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  • Fantastic holiday

    Imogene Bell 28 Dec 2019

    Stayed Dec 2019
    Really excellent chalet experience. Staff were very friendly, helpful and welcoming. Chalet was in great condition with plenty of space. Loved the outdoor hot tubs and shared pool area. Bar in chalet and log burner also great. Showers could do with a bit more pressure, but otherwise very happy. Felicity & Anna were awesome! Thank you!
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