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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A brilliant Christmas with VIP

    Ian Martin-Jones 28 Dec 2019

    Stayed Dec 2019

    We've had a great week in Chalet Hochkar in St Anton. Brilliantly located ski out chalet with lovely staff. Finn and Jessie were so helpful, wonderful with the children and cook a mean Christmas dinner!

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  • Heaven on a Mountain in Austria

    Craig Dethman 28 Dec 2019

    Stayed Dec 2019

    I've never been more pleasantly surprised by a holiday. Alice and St Anton worked incredibly hard not just so that we ate well and were comfortable but felt so welcome. The chalet was in a perfect location and Saxton, Alice and the other VIP people were always patient and helpful whenever we needed it.

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  • Magical Family Christmas in Courchevel

    Rupert Maxwell-Brown 28 Dec 2019

    Stayed Dec 2019

    This was a last minute decision for us to have Christmas in the mountains and it was a truly magical experience; a bonus that we were the only guests staying in Kalo plus over a metre of fresh powder. I (Rupert) stayed many times in the Darkoum chalet as a child, in fact every year between 1988 and 1992(!) and I have many fond memories of family ski holidays in 1850. This holiday was a bit of a trip down memory lane and has created a whole load more happy memories, now with our young family. The Darkoum Chalet has had a bit of a spruce up from the old pine lap-board interior I recalled and 1850 remains hands-down one of the best resorts in the world. Our son Ben (3.5 years) had his first experience of skiing and loved it, it was magical and I won't ever forget taking him out on Christmas Day under clear blue skies between my legs down the Bellecote in fresh powder. Our daughter, Margot, (1 year) loved her first trip to the mountains and was just mesmerised by the mountains and the snow. You have a great resort team in Sophie and Connor. Ben and Jac were simply excellent chalet hosts on all levels, nothing was ever too much trouble and they made Christmas really, really special for us, 10 out of 10 to everyone in the team. A big thanks also to Imogen (the nanny) who the kids loved from the start, which enabled Karen and I to (confidently) get out together to ski and enjoy a few lunches up the hill. An absolutely fantastic Christmas holiday that we won't ever forget, many thanks to everyone involved. With kind regards Rupert & Karen

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  • Christmas in Kipnuk, Avoriaz

    David Kendell 28 Dec 2019

    Stayed Dec 2019
    We came to the Alps as a family of parents, children and grand children to experience our first skiing holiday together. Without doubt Avoriaz is not only amazingly beautiful but is a skiers paradise. The grandchildren learned quickly within a supportive group at ski-school and were rapidly able to try green and blue pistes with mum and dad. The apartment is stunning inside and out, easily accommodating the eight of us. We were its first occupants and there were a few minor glitches, but nothing to worry about. The log fire when it worked was superb. The accommodation is modern and spacious which the children found exciting. There is only a short uphill slope to ski-in, ski-out all the way to the ski-school or the lifts which transport you to the tops of the beautiful mountains. An easily accessible lift from the main thoroughfare back up, almost to the front door, was a boon for tired legs. Rosie looked after our feeding needs and willingly adapted to the children's whims, particularly on days when they were tired from fresh air and fun. The cod she cooked one night was particularly delicious. If you're need more there are ample eating places, cafes and food stores in the village. On Saturday the Snow-cats started bringing in new holiday makers and we realised our time was nearly over somewhat sadly. We have really enjoyed the stay here and the service we have received. We all agree there is no better place to ski.
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    Mark Thomson 28 Dec 2019

    Stayed Dec 2019
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  • Simply Awesome

    JC B 28 Dec 2019

    Stayed Dec 2019

    First time with VIP Ski. Have stayed in Avoriaz for the past 30 years........ This holiday was perfect for; Location, Food, Chalet Hosts and amazing weather! From transfer to Chalet the staff were amazing. We arrived at Geneva to be greeted by a minibus to take us directly to the resort. We stayed in Penthouse 1 with 14 year old and 11 year old sons and Grandparents. The view was perfect for the fireworks on Christmas Eve, being right in the middle of the resort. The chalet is nice and modern with lovely comfy beds and each room has an en-suite. The Chalet hosts, Ben and Scott were very attentive and worked so hard in making sure all the food was perfect. Each dish was mouth watering..... The only complaint was there was too much of it!!! ;) It was a great idea to have the ski lockers right outside your front door, so minimal effort in getting all kitted up. The only downfall of this holiday was that the TV's didn't work properly. The chalet hosts tried everything that they possibly could, so good job that we brought some DVD's with us. We are already looking at coming back with VIP Ski for next season.

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  • Great stay

    Chris Wade 28 Dec 2019

    Stayed Dec 2019
    As a party of ten we have had a wonderful time in Lech. The staff have been incredibly helpful and friendly in their approach. The food has been fantastic, although for the younger members of our party they would have liked more choice at breakfast. The ski guiding was really good. The wellness / spa area was nice and enjoyed by all of us. In summary, we found the hotel and stay very nice and are already thinking about when we come back. Thanks
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  • Christmas 2019

    Gareth Evans 28 Dec 2019

    Stayed Dec 2019
    It didn't start very well due to a sickness bug but after a few days we all became better and was able to enjoy the food and experience, the chalet is well equipped for adults and children but please ask if you need board games. The chalet is described as ski in and ski out but is not easily accessible to ski into. Frankie and Danae were very welcoming and extremely knowledgeable nothing was far too much trouble for them and we can't fault the food at all we are not looking forward to going home and having to cook ourselves now. The highlight was the Christmas carols and presents for the kids which was a really personal touch.
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  • Family holiday for eleven

    Barry Smith 28 Dec 2019

    Stayed Dec 2019

    From the very start at the airport through the whole of the holiday period we were looked after with great care and attention. Great hospitality and a homey feel. Really special to have a private mini bus. Even if just by chance. Would probably order this if we come again.. We have already looked at your extensive chalet service and will no doubt book again. Shaun and Kate were really charming hosts. Great support from the whole team after Antony's knee injury. A credit to you all.

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  • Incredible Service

    Sheila Hallam 28 Dec 2019

    Stayed Dec 2019
    The chalet service has been amazing. Hannah, George and Vic have been such good hosts: welcoming, organised, generous with their time and attention and very sensitive to the needs of the family. It has felt like staying with some very generous friends! Hannah in particular who has been our main contact throughout the week has been just incredible! The concierge driving service has been great - amenable to different needs within our group (one being a Mum of 84!) - and all the drivers have been extremely friendly, helpful and patient. All in all, it has been a great service, hugely as a result of the personnel hired by VIP. The facilities have been great. The overhead shower is weird as you have to balance on the bath slant to get coverage. Theres also a lot of water spill when the overhead shower setting is used. Perhaps this is an area which can be approved upon. The hot tub and sauna were a great comfort at the end of a day's skiing. Great shower, which was preferable to the hand showers in bathroom. As an add on, the Christmas package has been first class. Thanks for a great Christmas holiday! The Hallams
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