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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best Family Christmas ever

    Deborah Harding 28 Dec 2019

    Stayed Dec 2019

    We were so well taken care of by Patrick (best chef ever), Alex, Jake, Filly and Anna and we had the best family Christmas ever thanks to their exceptional care. Cannot praise them enough. The 24 family members ranged from a babe of a few months to a happy-to-be-skiing-for-free 75 year old and every single one of us was catered for and looked after. The bedrooms were sound proof and cosy; loved the wood fire every evening and the smiling faces in the kitchen every morning. Would happily repeat the experience again.

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  • Christmas 2019

    Stuart Boman 28 Dec 2019

    Stayed Dec 2019
    Liked the new Apen accommodation. The location was great. There were a number of features that weren't working however including the towel rails and the fire in the sitting room. The hot tub and sauna also worked intermittently. Our host Sophie was fantastic however. She was very efficient and really looked after us. The food was good and Sophie did everything with a smile. She was by far the best host we've had with VIP.
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  • Ideal Family Ski Holiday

    Leah Volger 28 Dec 2019

    Stayed Dec 2019
    Ideally located chalet with very friendly and attentive staff (Alice, Saxon and guest appearances from ED). Spacious and clean - with en suite bathrooms for each room and a spatious living room. VIP ski team were responsive 24/7 to any requests - even late night popcorn and DVDs, babysitting bookings and ski pass requests. The VIP van service also proved helpful to getting in and out of town. Food was as expected - the staff were receptive to constantly changing dietary requests. Tip would be for future guests to review menu / recipes in advance to provide input. Laundry service was also available and provided.
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  • Christmas break

    Craig Critchley 28 Dec 2019

    Stayed Dec 2019
    We stayed here for a week over Christmas. The chalet smartly furnished, and was in a great location with good access to the slopes, however the boot room was too small and poorly designed. The chalet host, Elan was extremely friendly, helpful and dedicated; as was Harry who was also helping out through the week. The food quality was absolutely first rate, restaurant standard and not just the bog standard chalet fayre, especially when catering for a range of dietary requirements. The Christmas dinner was outstanding! However we do feel that there was a lot to ask from a single dedicated chalet host, especially considering they were new to the role, and the expected VIP level of service suffered for this. For a smoother service with the attention to detail/organisation we have come to expect; VIP ski should really be assigning experienced staff to assist in the early weeks of the season, there needs to be a higher degree of support, to help them get settled in to the routine or they should have 2 dedicated hosts. Overall we have had an enjoyable experience and would definitely return to Avoriaz!
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  • White Christmas!

    Michael Cummings 28 Dec 2019

    Stayed Dec 2019

    Fabulous resort and fabulous chalet. Even better than that, the wonderful, friendly chalet hosts Lucy and Gemma. They provided an excellent service, nothing was too much trouble and this made for an excellent week. Thank you for the delicious meals you prepared and presented so beautifully. Also, all the other VIP staff we encountered throughout the week were equally helpful and flexible which was much appreciated. We would definitely book with you again, have a good season!

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  • Amazing Piste side experience

    Glenn Delaney 28 Dec 2019

    Stayed Dec 2019

    What an impressive chalet, right next to one of the main ski school meeting points. The facilities in this chalet are superb and very well maintained. We have been extremely well looked after by Brodie, Dan and Carly. The food and service has been excellent throughout the week. Very impressed with everything from start to finish. Thank you for looking after us so well. Have a great season.

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  • Sophie (our chalet host) is AMAZING!

    Katie Williams 28 Dec 2019

    Stayed Dec 2019

    I had zero idea what to expect when my husband booked a fully-catered chalet for our holiday. I honestly didn't want to come and wanted to stay in the States. However, our chalet host Sophie A., highly exceeded my expectations. As a mom of 6, I rarely get a "kitchen vacation". Sophie set out breakfast (with the option of a cooked breakfast), cooked a sweet for afternoon tea, and cooked AMAZING dinners for us. Like crazy good. And our son has nut and egg allergies and everything was tailored by Sophie to meet his dietary needs. I can't recommend VIP SKI enough (and Sophie!!)

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  • Christmas

    Su Cox 28 Dec 2019

    Stayed Dec 2019
    Thank you to all Fabulous time Wonderful snow, sun, etc!!!! Loved the chalet and so many thanks to all the team
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  • A wonderful Christmas

    M B 28 Dec 2019

    Stayed Dec 2019

    We've had the most amazing family Christmas holiday. Thank you! The weather was perfect, heavy snow on our first day enabled us to build a wonderful snowman with our youngest, and marvelled at by the rest of us. It set the scene for the Christmas week. The driver service was an excellent addition to the holiday. It was reliable, although soon understood that 10 minutes usually meant 20 especially with the weather - but this really was not a problem. The drivers were friendly, helpful and most apologetic if late. Ben and Hamsa did a brilliant job making sure we were happy. One of the many highlights of the week has to be when Santa dropped by to serenade the chalet with his elves and making a special delivery for a very happy 3 year old. Topped with our chalet hosts, Mally and Kyle, helping to set the scene with Santas footprints by the fire place with a mince pie and carrot made this Christmas a most magical time, with memories that will be cherished for a long time. However, the most important ingredient in making this a great stay was having Mally and Kyle as our hosts. Without them this week would be not have been the same. They are super attentive, unobtrusive, professional and yet relaxed; they paid special attention to our 3 year old, who adored them. They always went the extra mile and we couldn't have wished for better, our only criticism is the amount of food that they kept serving - it was amazing, but far too much for us to eat. Thank you VIP Ski for giving us a memorable and happy Christmas.

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  • Great hosts

    Steph Richardson 28 Dec 2019

    Stayed Dec 2019

    We have had a fabulous week with Luke (Eddie the Eagle), Jason and Aysha, they have been great fun and we also enjoyed a wonderful afternoon in the sunshine skiing with them with endless giggles- thanks guys ! They have gone the 'extra mile' all week for everything asked for, with the most amazing food... This chalet is one to definitely visit if coming to Meribel this season! Thanks again guys

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