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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • My Nee Favorite European Ski Resirt

    Stephen Trimble 28 Feb 2026

    Stayed Feb 2026
    Val D’Isere shone brightly, but everything was taken a notch higher by the wonderful staff and accommodation provided by VIPSKI! We were probably just lucky but our Chalet Valet Leo was off the chart hospitable, funny and entertaining. Leo (Slay Queen) and VIPSKI you made our trip easy, comfortable and unforgettable! Thank you so very much !!!
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  • A brilliant week

    Lucy Morgan 28 Feb 2026

    Stayed Feb 2026
    Fantastic holiday, staff are all incredible and the facilities (in particular for the kids) are absolutely top notch. Thank you!
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  • Exellent ski on out Chalet with tailimored service

    Payrick Bol 28 Feb 2026

    Stayed Feb 2026
    Great staff that engages very well and is always there to help. All good no vomplaints. With a little bit of investments it can even be made better: A. Suitcase storage abover the washing basin setup, the rooms are small, when all the suitcases and bags 4 piece are in the walways around the bed, you can only crawl over the bed. B. Hardly any place to hang towels, put toiletbags and toiletries. C.outside the frond door create a big rubber mat as it is easy to fall to your death, VERY slippery. Crew cleared it often with salt and hard work. D. Ski locker wall to be lowered so easier access for small people. E. First aif D kit is a joke and needs big refill and improvements The print of this survey is unreadable on a phone and way too small font
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  • Awesome

    Nicole Brown 28 Feb 2026

    Stayed Feb 2026
    We’ve trusted VIP Ski previously so had no doubts booking again. Was hoping the hotel accommodation wouldn’t attract from the intimacy of a chalet, but being just 2 in our party we were not disappointed. ALL the staff are so friendly, welcoming and professional. The hotel is comfortable and high end comfortable.
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  • Great

    Laura Cook 28 Feb 2026

    Stayed Feb 2026
    Great holiday.
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  • Could not have been better

    James Hill 28 Feb 2026

    Stayed Feb 2026
    I love VIP Ski. I’ve stayed with you before - and each stay has been wonderful and worth every penny. Bear Lodge is a brilliant Chalet Hotel with all the facilities you could ever need for a perfect holiday. The food was tasty, imaginative and original- probably a bit too good for my waistline ! But what has really made the holiday so perfect are the people - everywhere I went I was met with beaming smiles, everybody could not have been more helpful. Don’t wish to leave anybody out - but I arrived very late and George was there in reception to help me park and welcome me in - every trip to the Bar was a joy with Tiff, Kier, Josh and Jared. I couldn’t have been better looked after in the dining room by Tara, and all her wonderful colleagues - and every where I went I found Charlie’s beaming smile and only too keen to help / guide and advise. The whole team are brilliant- you’ve got some amazing people and I wish you all - all the best for the rest of the season and for years and years to come. Thank you.
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  • Winter ski/board getaway

    Kevin Potter 28 Feb 2026

    Stayed Feb 2026
    Had a fantastic stay at bear lodge. The staff were all amazing and the food was delicious. Can’t wait for next year
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  • Skiing at VIP

    Nia Edwards 26 Feb 2026

    Stayed Feb 2026
    Our host Alex worked so hard to cook us amazing meals, so we wanted to thank him for making our stay so enjoyable and him being such a friendly face. This was our second stay at VIP and definitely not our last!
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  • Not as good as previous holidays

    Denise Reed 25 Feb 2026

    Stayed Feb 2026
    We have travelled with VIP for I think 9 trips. Returning because we were never disappointed. We were this time! So many issues and unnecessary disappointments. Very disappointed with how standards have dropped. Such a shame.
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  • Icing on the cake

    Lucinda Hawkings-Byass 25 Feb 2026

    Stayed Feb 2026
    Had a lovely holiday with VIP our hosts Lucy and Lucy were absolutely lovely they were so attentive, happy to help with anything and always had a warm smile to greet you. The food was delicious especially the cakes and puddings. I ended up dislocating my hip on the slopes which was extremely annoying as I missed three days of skiing but the Lucy’s were so helpful with my step daughter who needed advice on taxis etc to get to hospital. I also want to say a big shout out to Jack who was lovely and helpful also. We have never used VIP before but we will defo be back next year.
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