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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fab holiday

    E Woolley 23 Feb 2020

    Stayed Feb 2020
    After having spent many years at Aspen Lodge (with VIP) we were delighted with the new Aspen House accommodation. Georgie (our host) was fantastic and looked after us (four adults, three children) extremely well. She worked very hard to make sure we had a lovely holiday. Sophie (& Ant!) at the front desk were fantastic at booking restaurants for us. Hannah (chalet manager) was great at making sure everything ran smoothly. Already booking again for next season.
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  • Wonderful week in Val d'Isere

    Suwin Lee 23 Feb 2020

    Stayed Feb 2020
    This was our first ski trip in Europe and we were so glad we went to Val d'Isere with VIP Ski. Everything was very well organised from our flights from London, coach transfer, ski hire and accommodation. Aspen House has only just been opened so we enjoyed a brand new loft which was very comfortable and very close to the slopes Our chalet host, Sophie, looked after us extremely well and made amazing meals for us all week. It was great to return from the slopes at the end of the day to have freshly made afternoon tea waiting for us and then be served a delicious 3 course dinner The whole team at VIP Ski were very helpful and always on hand to answer questions and organise transfers etc
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  • Very good holiday

    Terr Norman 23 Feb 2020

    Stayed Feb 2020
    Chalet was very nice and comfortable. Food was all prepared fresh and to a good standard. The were separate vegan and vegetarian meals made as well and these were just as good. The staff were very helpful and would book things for you as soon as they could. The resort itself had very good snow and the apres ski was lively. Would definitely return again!
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  • Great half term holiday

    T H 23 Feb 2020

    Stayed Feb 2020
    Great holiday in a lovely chalet with brilliant piste views
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  • amazing

    Eliza Muysken 23 Feb 2020

    Stayed Feb 2020
    It was wonderful! The food was absolutely amazing and the staff were always really friendly. We had no trouble with organising our skis and our stay was just amazing you literally couldn't make it better. There was no problems accessing the boot room or the pool and the hot tubs were great to sit in on an afternoon after skiing. Everything was very well organised and we loved it. We hope to come back again. The Muysken family
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  • Brilliant chalet hosts

    Jon Sykes 23 Feb 2020

    Stayed Feb 2020
    We have been VIP many times. Abi Walton and Will Dines are the best chalet hosts we have ever had. Simply the best. The food was superb , the chalet and kitchen was always spotless - their convivial and warm manner was appreciated by all members of our family - both young and old. "Genuine diamonds" both of them Regards Jonathan
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  • St Anton ski

    Geoff Buchanan 23 Feb 2020

    Stayed Feb 2020
    Lovely chalet and a great host , St Anton skiing was as good as ever .
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  • Another 5 Star Week

    Karen Fletcher 23 Feb 2020

    Stayed Feb 2020
    Our third stay in Das Theodul. The young adults running the hotel do a fabulous job, super attentive, happy to please and loads of fun. It's a really sociable hotel enjoyed by the kids and adults. Special mention to Lois the nanny who happily entertained my 11 year old for two days while she couldn't ski. Huge thanks to all.
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  • A fabulous holiday!

    Suzanne Tushingham 23 Feb 2020

    Stayed Feb 2020
    This was our second time with VIP at Club Chateau and Hannah, Heidi and Claire were excellent chalet hosts and very accommodating. We were lucky enough to be with other families who we got on excellently with which really made the holiday. We love the resort and all the travel arrangements worked smoothly. Having been with VIP 4 years ago, I do think some standards have dropped, but do not see this as a reflection of the chalet staff. Little things like no morning cup of tea on the last day, a dirty dishwasher, a lot of dust and dirt under the beds (which I remember from last time too) meant it wasn't quite 5 star and let's the brand down. Also, with the exception of 1 other family, the other guests got significant discounts. Ourselves and the other family who did not are return guests so our loyalty does not seem valued. I appreciate we were the first to book but surely you also want the chalet full quickly too. That said, all in all a brilliant holiday, excellent resort and amazing people (guests and chalet hosts). Thank you.
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  • Ski in ski out - perfect location

    Steve Chamberlain 23 Feb 2020

    Stayed Feb 2020
    We had a fantastic time at Hotel Alberg. Literally a 20 yard walk to the St Christoph lift and you can ski right to the boot room. Food at the hotel was excellent. Rooms really nice. Only thing missing was the private balcony which was never cleared of snow. We will definitely use VIP ski again. We have been very well looked after.
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