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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Family ski trip

    Susan Morris 30 Jan 2022

    Stayed Jan 2022
    Had a fabulous week staying at No 4 Aspen House this week. The chalet is furnished to a high standard and was a perfect size for our group of six adults and a child. Our chalet host, Toby, provided an excellent service and great food. We’d definitely travel with VIP ski again.
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  • Epic

    Tom McManus 30 Jan 2022

    Stayed Jan 2022
    Unbelievable trip in the best chalet in van d’isere. Hosts were epic, food was insane, couldn’t have wished for a better week. 10/10.
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  • Great Team!

    Claire Thatcher 30 Jan 2022

    Stayed Jan 2022
    The chalet was lovely, the resort was lovely, the weather shone for us all week - but what really made it was the lovely VIP folk working on the team. Honestly couldn’t be faulted. Sophie and Charlie get special mention as they really looked after us. Thanks so much! C & K
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  • Outstanding

    Jyoti Parmar 29 Jan 2022

    Stayed Jan 2022
    Chalet was more than I had ever expected. I am so happy we decided to book with VIP ski. Thank you so much for the best week ever, I could not have asked for a better group of chalet hosts. Calum, holly, Olivia, miles and will were all absolutely fantastic. Can’t wait to book again!
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  • Best ski holiday ever.

    Matt Cetin 29 Jan 2022

    Stayed Jan 2022
    Holly, Liv, Will, Cal and Miles were amazing hosts. Rooms were exceptionally clean thanks to Holly and Liv. And the food was sensational. I particularly liked the lamb shank. Staff were very professional. By far the best ski holiday we’ve had! I would return here in a heartbeat.
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  • Happy customer

    Isabel Karen Goodison 29 Jan 2022

    Stayed Jan 2022
    I have been impressed from start to finish and I thank our Chalet hosts Beth and Theo who looked after us so well- wonderful cooking even accommodating my gf diet. The chalet was just what was promised, easy access to the slopes, ski hire the easiest ever, impressive chalet perfect for our group, brilliant childcare ( thanks Charlotte), relaxing spa and expert tuition. So while VIP is no budget holiday company, it was perfect for our big family get together after so many months apart during the COVID crisis.
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  • An Unexpected Journey

    Tom Morgan 29 Jan 2022

    Stayed Jan 2022
    What an incredible holiday this was. From the food to the slopes I have thoroughly enjoyed myself. I’m not much of a skier but this really has made me want to come back every year to try it out again. - I would say though that the main highlight has been Beth and Theo. Extremely personable, talented and helpful. I’m not sure I have ever tasted scrambled eggs like that, it’s a tough debate who’s were better. The food every day was ridiculously high quality and I feel I am going back an extra stone heavier (thank you both for the recipes as well). Something which is definitely worth mentioning is that they always were smiling no matter how early they had to be here or whether they were working on their Birthday (honoured to have shared Beth’s Day). Overall they both were extremely impressive and approachable. Please see below for the following further positives and considerations (feel free to ignore or take any of these): Main positives - Holiday staff were amazing - Ski kit - Food all week - Intersport Colleagues - Really nice decor - Separate lockers - Access to slopes - Cinema seating was next level - The Wellness area was extremely high quality (heat of the bubbles could have been hotter) - The welcome to the hotel - Quiz night (fantastic questions) - Water refilled everyday, special shout out to Beth and Theo - Recommendations from Beth and Theo about where to go - The weather Further considerations - Middle room tended to flood every time a shower was taken - Shower gel locations in showers. Ideally would have these brackets by the power buttons (in both room shower and mens changing room shower) - Cinema sometimes wasn’t the right film (went to the reception and this was changed straight away, extremely helpful) - Light switch in the middle of bed sometimes caused chaos - Handle on the balcony outside would be really helpful (may have been locked out once, most probably my fault) - Gym / pool opening before 8:00 would be fantastic as normally breakfast is served at the same time so find - The lift was temperamental In summary, a brilliant journey. I am already considering my next unexpected journey to a VIP location in the near future. Additionally, looking forward to seeing how the “logistics team” get on tomorrow morning. Stay tuned, will update in due course. Thank you so very much for making this a holiday to remember!
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  • Perfect.

    Simon Graham 29 Jan 2022

    Stayed Jan 2022
    Absolutely loved the week. We were hosted by Guy and Ellie. They did an awesome job. We literally couldn’t have asked for better!! Already looking to book again for next year!
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  • Epic

    Fraser Nicol 29 Jan 2022

    Stayed Jan 2022
    I’ve been to many vip chalets and this was one of the best experiences!! Our chalet hosts Ellie and guy were amazing!
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  • 5 stars

    Francis Goodison 29 Jan 2022

    Stayed Jan 2022
    Overall just a wonderful holiday and a real break! Beth and Theo were wonderful! The food was consistently wonderful! Loved the pub quiz. All the staff were great! The ability to book lessons with ESF was great and the concierge team were amazing! Wonderful to have a car park attached to the building. Few snags with the building: Our balcony door didn’t shut unless pushed by two people One of our guests got “accidentally” locked out on the balcony. Handle on the outside would be useful. The Hot-tub heating didn't work most days and likewise the steam room was really on/off during the week. Slightly larger ski boot locker would have been useful.
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