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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best Time Ever!!

    Poppy Blackstone 07 Mar 2026

    Stayed Mar 2026
    We had the pleasure of having Toby and Jack as our hosts this trip! We love VIP ski and with our second time here they really made it our best one yet! They have been so attentive and friendly from the start. They really made our experience 10/10! We will miss the farmhouse, Val d’Isère and Toby and Jack lots! Thankyou for the best time.
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  • Fantastic!

    Lucy Barnes 07 Mar 2026

    Stayed Mar 2026
    We have had the best week here. The staff have been absolutely amazing. They have been willing to help us in any way we needed. Bar staff in particular were all really polite and great service. Tiff and Mia were particularly helpful! Also the male bar staff (sorry can’t remember their names) were all great! That said, all staff were great and we haven’t had a bad experience all week! Thank you !!! Would deffo recommend to others!
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  • 1st Daddy & Daughters Ski Trip

    Jadon Silva 07 Mar 2026

    Stayed Mar 2026
    I want to thank the entire Graciosa team for what has been an incredible week! Let’s start at the beginning and meeting Finn. He made our welcome special, he doted on my daughter and she had a big grin on her face throughout the transfer. Next we met our chalet host, the superb Tomas. Our worst meal all week, was on the Wednesday when we went out for dinner! His cooking was superb. His hosting was even better, the conversation, the jokes, the warmth, the atmosphere he created - thank you Tomas, you made the trip very special. Next, Jess, our nanny was an undisputed 10/10. My daughter views her as family. The care, the creativity, the fun, the kindness. Jess, you’ve been an absolute superstar and you’ve made memories for us that will last a lifetime. Really simply, if you’re working next season, we’ll be booking at your resort! Then the drivers - Benji, Charlie, Will. No ask was too big. You made this trip effortless, which was exactly what was needed with an 8 year old. Thank you team, thank you VIP. A special thanks again to Tomas and Jess! We will miss you!!
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  • Lovely place, food was great and staff couldn't be more helpful.

    Nick Scarborough 07 Mar 2026

    Stayed Mar 2026
    Great week for my 1st time ever skiing. I think 1950 is a touch difficult for a complete beginner but the village is lovely and Les Arcs is beautiful
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  • Great Family Ski Holiday

    Lauren Brown 07 Mar 2026

    Stayed Mar 2026
    Great ski holiday for the family!
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  • Absolutely fantastic, 100% will book again!

    Suzi Macleod 07 Mar 2026

    Stayed Feb 2026
    Thank you so much to everyone at VIP Ski for making this years ski trip the most memorable! The chalet staff Liv, Kat and Hannah were fantastic, so professional and nothing was too big of an ask. The food was outstanding! Our experience of the crèche was brilliant too, thank you so much to Lily, Lauren and Mary -Anne for looking after Hamish, he settled in so well and it was so nice to see all the activities he did during the day. Thanks again to everyone and we would definitely book with VIP Ski again!
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  • Fantastic location, chalet and service

    Clive S 05 Mar 2026

    Stayed Feb 2026
    Virtually everything was as good as or better than expected. The girl who looked after us (Imani) was brilliant and capable with a really good attitude. The chalet was in really good condition. The rest of the staff were all very friendly and helpful. The complimentary shuttle car was a very welcome addition and was always available to pick us up in the town centre to take us home and save us the short walk up the hill. The ski hire shop was in the boot room so we were able to get kitted out on the day we arrived and starting skiing immediately on the first day. The only moan is that the boot warmers never seemed to be switched on.
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  • Fab hol

    Nikki Carpenter 04 Mar 2026

    Stayed Mar 2026
    We were met by Lexi at drop off point in 2000 square. She took us to collect our skis and lift passes. From there we were take. To the fabulous 2140 chalet in Arc 2000! Wow what a fabulous place to accommodate a party of 14! Each and every member of the vipski staff working there were outstanding in their roles. Polite respectful helpful and made our birthday celebrations for 2 of our party go with a great swing .Matt, Izzy, Jasper, Ben and, Will absolutely added to our fantastic holiday experience ! Would recommend this place which was gorgeous! Outdoor hot tub , indoor pool sauna and steam room!
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  • Private ski-in-ski-out Chalet with amazing staff!

    Elli Cox 03 Mar 2026

    Stayed Feb 2026
    This chalet has it all. Great location at Les Arc 2000. Ski in ski out. Plunge Pool, sauna, outdoor jacuzzi, tv room and so much more. But the best thing about the chalet was their staff. Six amazing young kids that looked after us like we were family. The food was amazing and we had unlimited drinks. They catered to all our needs and booked everything we asked for outside the chalet. No request to small and they also tried to find the best solutions for us. We will definitely recommend it to our friends and family and will try and come back again next year. So thank you so much to, Lexxi, Izzy, Jasper, Matthew, Ben and Will for looking after us and making our stay a memorable one. You are all super stars.
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  • A very happy stay!

    Tom M 03 Mar 2026

    Stayed Feb 2026
    This was our second year at Bear Lodge. When you find a place that is so perfect for the kids, it’s very hard to look elsewhere! From the friendly staff and great nannies, to the direct piste access, kids tea, the pool, sledging on tap…Bear Lodge was great!
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