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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A Charming Week

    Joe Williams 02 Feb 2022

    Stayed Jan 2022
    I normally can’t be bothered to write reviews and when I can, it’s normally to moan about something that was shit. This is a glowing review. I recently returned from a week long ski break with VIP Ski in Val d’Isere and it was probably one of the best holidays I’ve been on. VIP handled everything from airport transfers, ski passes, ski hire all the way through to dinner in the evening after a long day on the mountain. They also did exceptionally well dealing with all our enquiries in the run up to our trip, which at one point didn’t look like it wasn’t going to happen to do Omicron and French border control. The chalet was fantastic. Most rooms had been refurbished, had a tele and were pretty much all en-suite. There was also a cracking pool, sauna and steam room. The thing that stood out above all the rest - The chalet staff. They worked tirelessly to make sure we were well fed, watered and comfortable throughout the whole week and were often at the chalet from 6am through to well past midnight. They were all friendly, polite and above all just genuinely great to be around. Special mention must go to our Chefs (Calum and Miles). They were unbelievable and the quality of the food throughout the week was absolutely cracking. Another shout out to our chalet hosts (Will, Liv and Holly). They made us feel right at home, kept us all in check (16 of us!!), kept the chalet spotless and were literally waiting on us all hand and foot. A final thanks to the concierge’s. They were all ace and were there to pick us up regardless of how far away we were. Thanks to all the folks that made our holiday so enjoyable. We’ll definitely be back.
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  • The best holiday ever!

    Tegan Shyne 02 Feb 2022

    Stayed Jan 2022
    We had the most amazing time staying at No7 and couldn’t have asked for a more wonderful group of chalet hosts /chefs (special thanks to Miles, Callum, Will, Liv and Holly). We couldn’t believe the quality of the food, service and the amazing chalet - everything was completely faultless. We were so sad to leave and can’t wait to visit again soon!
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  • Amazing

    Judith Cornfield 02 Feb 2022

    Stayed Jan 2022
    Suite Zozi was perfect for our group of 5, plenty of space, good sound insulation, good views, very new and comfortable, close to ski boot room. Nice to have access to wellness suite - sauna and pool. Megan, our chalet host, was lovely, very attentive, nothing too much trouble, great cakes, catered for our different likes and dislikes. Great resort, plenty of snow in spite of sunny weather, lots of blue and red runs. Main Les Arcs areas 1950, 2000 and 1800 surprisingly busy in the mornings for the end of January - perhaps because it was snow sure, or perhaps because it was only the second week since ban on UK visitors lifted. Much quieter in Arc 1600, Vallandry and Villaroger (slow lift), and quiet at lunchtime and in afternoons, and especially quiet on Saturday (only time there was no queue at all for Aguille Rouge cable car). Main La Plagne areas also busy but fabulous skiing from Roche Mio and in upper part of Champagny valley. VIPSki staff in London office also very knowledgeable and helpful. Have holidayed with VIPSki before and would do so again, so lovely to have a catered chalet for just our group. Only potential problem could have been due to separate booking of flights to Geneva if ban on travel to France were not lifted. P.S. we were lucky with the weather, sun every day
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  • Another amazing week

    Shirley R 01 Feb 2022

    Stayed Jan 2022
    We have just had another amazing week in Val d’Isere with VIP Ski. I believe it’s our eighth with you. We were not disappointed but perhaps even more appreciative this year with Covid. A huge thanks specifically to Katie and Kate our chalet hosts, they were truly wonderful as was the cooking! We will be back again soon!
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  • Best ski trip ever!

    Jappreet Khatra 01 Feb 2022

    Stayed Jan 2022
    Amazing experience on our second holiday with VIP Ski in chalet Beluga. Hosts were amazing as always, shout out to Ellie, Anna, Henry, Lucy and Marc. They went above and beyond to help us sort out a birthday party for one of our group. See you next year!
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  • A constructive review.

    Edward Newling 01 Feb 2022

    Stayed Jan 2022

    The location is excellent, although noisy when the piste bashers work very late at night. The staff were excellent. Friendly, happy to engage in conversation and to offer help on any problems with the rooms etc. The shower in room 312 leaked badly, towels were provided to dam the flow, but were not the complete answer. The food was pretty average at the start of the week but improved by midweek. It wasn't the standard of food expected from VIP. The wine selection was excellent, much improved from past stays in VIP chalets. The separation between the dining room and bar was puzzling. Overall a good location, a good standard of accommodation, excellent staff and satisfactory food.

    Thank you for taking the time to feed back on your recent stay Edward. I am sorry to hear of the maintenance issues that you suffered during your stay and that the catering did not meet your expectations. Rest assured that we are fixing the shower and have spoken to the chef. We appreciate your honest feedback and are working hard to ensure this is not repeated for future guests. Nici

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  • Kakisa Stay

    Kristian Gumbrell 01 Feb 2022

    Stayed Jan 2022
    we throughly enjoyed our holiday experience with VIP in Avoriaz, Sky and Con were superstars, they looked after us really well, and were fantastic company. The chalet itself was very good and worked well for skiing in and out, great design and whilst spacious still felt welcome and comfortable. My friend was a vegetarian and we had confirmed this in advance, but the team were unaware and we did feel at times that they were improvising on the veggie options, and one or two of the meals my friend had were not quite as up to the standard of what everyone else got, but I would not blame Sky or Con fort this, they did a great job, clearly a breakdown in Comms and probably a better range of standard recipes were needed.
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  • Amazing staff

    Patricia Hill 31 Jan 2022

    Stayed Jan 2022
    My second time in les altitudes, Kristen the manager very kind and thoughtful, Charlie guest liaison, really on it and organised, very personable and lots of fun, tilly always sunny callam charming, and Liam our chef extrodinare and greatest endorsement from my French instructor who was blown away by the food at the chalet, I was alone there but never lonely, great cakes from Emma.
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  • Welcome back Altitude Lodge!

    Karen Littler 31 Jan 2022

    Stayed Jan 2022
    We have stayed at Altitude Lodge on many occasions, so were thrilled when VIP brought it back into their portfolio and It didn’t disappoint. Kristin, and her team, provide the ultimate VIP experience in this truly unique club chalet. Everything was first class. Warm, friendly hosts, brilliant chef, stunning setting and the best weather ever: blue skies and sunshine every day….in January! The rooms are immaculate and the food! Liam wowed us every night. Airport transfers were comfortable and efficient. After the trials of the last 2 years, this was truly, heaven on earth. Thank you, VIP. Nobody does it better.
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  • Wonderful holiday

    Les Turnbull 31 Jan 2022

    Stayed Jan 2022
    Transfer very professional, arrival and reception staff very efficient. Chalet hosts, Louis and Hannah were great. Excellent interpersonal skills communicating easily and effectively with people much older than themselves. Nothing was too much trouble. Similarly, Tara and Alana who helped out were also great. The quality of the food was excellent with our hosts cooking our meals very well. I was never left thinking that I could eat more. The food selection over the week was good and they were able to cater for a few dietary changes to accommodate some of our group. All in all a great holiday in a chalet with superb access to the slopes. I know that this is a new building and that we are some of your first guests in there, hopefully you will be able to address some of the issues raised above. But many thanks to Hannah and Louis. The chalet itself is comfortable, but I personally found my room a little small though very well furnished. I was a little disappointed with the communal areas, a nice pool, but why was the steam room not operating every afternoon. The fitness room only had a few weights with no other gym equipment. The bar needs more soft furnishings to deaden some of the noise generated because of floor coverings. Because of the high ceilings in there the noise does echo around and create excessive noise which needs to be dampened down. The drinks offering in the bar was fine for me with a selection of beers.
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