Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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3631 - 3640 of 15888
VIP back to what they do best ! Bear lodge is the best ski in ski out venue we have ever stayed. Having the ski rental onsite was also a definite plus. The food was amazing every day and plenty of choice with excellent wines. All the staff were very friendly, helpful and trying to give a chalet vibe to a hotel. Unfortunately our week was the second week of UK half term and there was a massive group of 29 with 19 children. This was not VIPs fault but it did affect the experience for many guests as at times the hotel felt like a school playground. However VIP did their best by for example ring fencing an area of the restaurant for the large party and having a ‘ quiet time ‘ in the wellness centre. Half term also meant the resort was busy but it is large and if you pick your times and posted you can avoid the worse queues Being new the bear lodge had a few teething problems: lifts breaking down, showers not draining, but I’m sure these will be rectified in future seasons. We will be back - but not at half term !!