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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

3621 - 3630 of 15888

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  • Luxurious and informal

    Laura Davies 26 Feb 2022

    Stayed Feb 2022
    Wonderful friendly VIP people throughout our stay. Fantastic Lucy in our chalet was so kind and accomplished in hosting us. Excellent cook, so sweet with our children as well. Nanny Christina did a super job too. We really liked the flexibility the small touches gave us like hot drinks, afternoon tea, use of the pool/spa, ski hire within the hotel (although we’d booked in the village, we’d go through the boot room another time). Great holiday, thank you. *No heat proof glove for the log burner* Problem with one shower not coping with the flow of water from the top shower head and needs some intervention to prevent flooding the bathroom… On booking passes, an explanation about the Carre Neige would have been useful as I didn’t know what it was but learnt from others who took it out and then made use of it in an accident.
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  • Just Superb!

    Joanna Edwards 26 Feb 2022

    Stayed Feb 2022
    We had the most incredible holiday in Suite Oso during Feb half term. We have always loved Arc 1950 resort, and the new Bear Hotel is ideally situated with fantastic facilities, but by far the best aspect of our holiday were our chalet hosts Jac & Megan. They absolutely made our holiday, we had incredible food & ate like kings, they always went the extra mile with the kids who loved them to bits, nothing was too much trouble, they made us feel so welcome & at ease, they were like friends. A huge thank you to you both for making everything about our week really special.
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  • Great Holiday

    Charlie Lovell 26 Feb 2022

    Stayed Feb 2022
    Great chalet. Great chalet staff be I’ve ever had with VIP (Harry and Amber). Great food very clean and chalet was great.
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  • VIP well done

    Jane Walder 26 Feb 2022

    Stayed Feb 2022
    I wasn’t sure what was meant by Vip until I arrived and all the little touches came into play. Each little thing made such a difference; my favourite was tea in bed in the morning! The food was excellent and I didn’t see a frown/eye roll or anything negative from any of the the crew. Thank you
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  • Amazing week!

    Ruth Billen 26 Feb 2022

    Stayed Feb 2022
    We’ve had the best week in suite Oso with Jac and Megan, the resort was brilliant but these two really made our holiday! The food was amazing and they kept us and the children entertained, they went the extra mile everyday! Thank you for the best week!
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  • Excellent

    Christopher Dew 26 Feb 2022

    Stayed Feb 2022
    Superb Chalet, great team, fabulous food & excellent experience!!
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  • perfect holiday

    Ruby Foyle 26 Feb 2022

    Stayed Feb 2022
    The service was incredible and hannah, our chalet host, was amazing. it was such a welcoming and wholesome experience and i would definitely recommend it to others as it was the best ski holiday i’ve been on in terms of service and the bear lodge experience. the chalets are so nice and you can tell they are taken care of so well. in addition, the food was incredible and so much better than i expected, i really liked how they told us the meals we were going to have in advance so we could decide we wanted vegetarian or normal. the wellness centre was also a highlight of the experience for me because it was so relaxing and has lovely scents and calm music, i also love how the towels were provided and there was water for after. also, the staff were so kind and interactive which made a huge difference and stood out from other places. overall it was such a good holiday and there were so many aspects which added to the experience.
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  • Caroline

    Caroline Rowe 26 Feb 2022

    Stayed Feb 2022
    Fabulous holiday - lovely chalet, amazing food and very attentive and friendly staff - couldn’t fault anything - thanks
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  • Review

    Patrick Rowe 26 Feb 2022

    Stayed Feb 2022
    Absolutely fantastic week. Extremely good dedicated staff. I can’t find any negatives to say about the experience. 100% satisfied.
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  • Skiing fun

    E F 26 Feb 2022

    Stayed Feb 2022
    Great hosts and fantastic chalet. Thank you all
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