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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing!!

    D S 28 Feb 2022

    Stayed Feb 2022
    I had the best few days staying with VIP ski. The staff were incredible, all so friendly, welcoming and helpful. The food in the restaurant was exceptional with vast choice and variety each day. The skiing was very easy and accessible, being able to ski straight into the boot room after a long tiring day! The bedrooms were spotless and homely. The facilities within Bear lodge were endless with a swimming pool, sauna, bar with a pool table and dart board, cinema, ski shop within the hotel and more. Cannot recommend enough, definitely the best ski holiday.
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  • Incredible chalet service and chalet

    Hannah E 28 Feb 2022

    Stayed Feb 2022
    The Lucys did a fantastic job and the food was amazing, the service and facilities throughout the Bear Lodge were exceptional - super attentive and thoughtful touches made for a brilliant week. Grateful too for the excellent support of the concierge and the nannies. The chalets are decorated beautifully, and the space for our families was ideal. It really was one of our best chalet experiences. Thank you! Some small improvements - Natsu needs a fire glove, it is dangerous the way the stove swings back and I know the hosts have had accidents / burns. This is very dangerous for hosts and guests alike. - Showers - wet room glass in middle bedroom needs sealing at bottom to stop water flowing into bathroom - we mentioned to Lucy - boxes or similar for kids stuff- Ski famille have a named crate / box and pegs in nursery for each child to store their gloves, hats, sun cream, coats etc and to transport all the stuff between chalet and nursery. This would be an easy addition and help organise the nursery as it was a little chaotic when all the kids had their stuff everywhere. - considering older children’s activities / space in the room with nannies would be great so it feels more acceptable / age specific and fun to have older children with nannies. Or maybe just offering a ski school drop off / pick up and lunch option would be good as for a lot of families with older children this is all they want. We really did have a brilliant week - a huge thank you to everyone.
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  • Cracking service from the Bear crew

    David S 28 Feb 2022

    Stayed Feb 2022
    Hard to go wrong with real ski in ski out at 2000m altitude and boots fitted in your own ski room .... amazing. Pool, spa, cinema etc are great but it is the staff that make it. Lots of smiles, 'can do' attitude, great food. Ski area outstanding. Be back soon. Thank you.
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  • Les Arcs Skiing 2022

    Paul Darker 27 Feb 2022

    Stayed Feb 2022
    All in all a great holiday. The first day saw some tricky weather conditions but after that we had some great skiing. VIP Bear Lodge is an excellent base from which to explore Les Arcs and the Paradiski area.
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  • Incredible Altitude Lodge

    Emma MacDowall Hollowday 27 Feb 2022

    Stayed Feb 2022
    We had a fantastic family ski week with VIP in Les Gets. Absolutely brilliantly hosted, food was excellent and plentiful and the chalet is gorgeous. The staff bend over backwards to accommodate children of various ages and the VIP private nanny was fantastic. Special thanks to Kristen, Callum, Tilly and Charles!
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  • Excellent

    Cathy Wears 27 Feb 2022

    Stayed Feb 2022
    Wonderful chalet and great service from our hosts Gracie and Beth. Would highly recommend
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  • Fantastic hosting

    Mark Simpson 27 Feb 2022

    Stayed Feb 2022
    Thank you Morgan, Ude and Alice for truly fantastic hosting! We had a great time, and couldn’t have wanted for more. Thanks also to G for sorting out a COVID pass for our daughter. Great service all ‘round. Loved it!
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  • A wonderful holiday

    Rachel Garthwaite 27 Feb 2022

    Stayed Feb 2022
    We had a great holiday with Ude and Morgan. They were really helpful and friendly, and the food was fantastic!! No one wanted to leave. The chalet was great, very central and beautifully decorated (if a little noisy). All in all a great trip.
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  • best ski holiday

    sophie paola 27 Feb 2022

    Stayed Feb 2022
    this holiday was amazing, the chalet is beautiful and our hosts are so kind and welcoming and make the best food! -Sophie
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  • Fabulous holiday experience all round

    Shane Paola 27 Feb 2022

    Stayed Feb 2022
    Quality and location of the chalet was simply superb. Loved the outdoor hot tub every evening and the hosts Ude, Morgan and Alice were amazing. Absolute luxury, we felt very spoilt indeed!
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