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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • 5 stars highly recommend

    Tamsin Paola 27 Feb 2022

    Stayed Feb 2022
    Fabulous holiday. Ide & Morgan were amazing hosts, aided wonderfully by Alice, and nothing was too much trouble. Food was excellent, chalet so convenient and we all are rolling home rounder, despite the hours of skiing! Thank you VIP for another brilliant holiday!
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  • Excellent service

    Louise Parry 27 Feb 2022

    Stayed Feb 2022
    An excellent holiday overall. Accommadation was excellent from the facilities to the lodge hosts. The pool and hottub were lovely. Ski fit was very well organised and so easy especially as we were travelling with children. Dan and Florence were the perfect hosts. Their food was delicious and nothing was too much trouble for them. They were fab with the children too. Stephanie the manager was very well organised and came to check on us several times during our stay. The only downside was there was not enough in resort transport, the boys were lovely but there were too many people to transfer at the same time especially during peak times. I would highly recommend the company we have a had the best holiday.
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  • Wonderful!

    Richard Ellis 27 Feb 2022

    Stayed Feb 2022
    Really great week in 1950! Chalet/hotel set up was amazing and topped off by a chalet host in Katy who was brilliant! Nothing was too much and she had a wonderful manner with the kids. Communication and information from her was exceptional and couldn’t have asked for more.
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  • Brilliant hosts for a great holiday

    C M 27 Feb 2022

    Stayed Feb 2022
    After COVID lockdowns and with changing regulations and high infection levels, we had been living in fear that this holiday might not happen. So the fact it did meant hopes and expectations were high. We could not have been better looked after by Jono and Natalie, and the whole VIP team. The chalet was clean and immaculately prepared. They were very flexible to the eating needs of our multi-age family group, especially when it came to the teenagers opting in and out of children’s/adults’ meals. They were full of of tips to help us make the most of our time in Val. Present in the kitchen, but never overbearing, they were a welcome addition to our holiday party and made us feel very well looked after as their guests. The wider team were also great. Steph was on hand by WhatsApp when we needed to fix an early morning lift and to give advice on changing a ski lesson. James was a cheerful driver; willing to offer us a spare seat ride when pitching up at the rond point des pistes. We felt incredibly well looked after and had a wonderful holiday as a result.
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  • A wonderful week

    LJ B 27 Feb 2022

    Stayed Feb 2022
    We stayed at Aspen House for a week as a group of four adults and two teens. The property was clean, modern, spacious and the communal space worked well for our group. The location was great - just a couple of minutes walk to the slopes. Our chalet hosts, Jess and Louise, were superb - always cheery and helpful, good resort knowledge and great cooks. The concierge team were incredibly responsive and helpful with booking restaurants for lunches etc which made for an even better stay. Good spa facilities were much enjoyed at the end of the day. Overall, about as perfect as we could of hoped for … we would definitely recommend Aspen House and will book with VIP Ski again.
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  • Fab stay in Morzine

    Mike Hodges 27 Feb 2022

    Stayed Feb 2022
    A great week in Morzine, looked after brilliantly by our VIP team in the chalet, delicious food, nothing too much trouble and convenient for the slopes. See you again!
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  • Ski holiday

    C Parry 27 Feb 2022

    Stayed Feb 2022
    Great holiday thanks to our hosts Florence and Dan
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  • Tiptop!!

    Tom Parry 27 Feb 2022

    Stayed Feb 2022
    Really good holiday. Excellent staff, really helpful and made the holiday very enjoyable. Food was excellent and really good for the kids.
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  • Best chalet experience of my life

    James Brown 27 Feb 2022

    Stayed Feb 2022
    This week was made amazing by these two absolute legends Mo and Jack. They cooked us great meals every day and made cakes and cookies each day as well. They kept me company in the morning and were genuinely interesting to talk to. Thanks for making this week amazing for everyone!
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  • Very nice

    Harry Newman 27 Feb 2022

    Stayed Feb 2022
    Food was very nice
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