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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Stevo’s Thoughts

    Stephen Ayres 05 Mar 2022

    Stayed Feb 2022
    Best staff. Great cooking. Loads of choice. Very little to criticise really and loads to compliment. Chalet is quite cavernous and a little cold to start with. A few teething troubles with steam room, cupboard lights in room (auto switch on during night)
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  • Fantastic time away with the ladies !!!

    Lou Peacock 05 Mar 2022

    Stayed Feb 2022
    Our annual ladies ski trip this year topped the rest !! Our chalet and chalet host (Guy) turned our trip into an event that possibly could never be exceeded We do a yearly holiday and the group felt the accommodation, food , service delivery , value ,obliging and professional attitude of our host was second too none The catering and personal approach to our stay and fine attention to detail made the group feel we need to recommend this company We certainly would revisit and the chance of having a host as exceptional as Guy would be the icing on the cake Very satisfied holiday maker.
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  • Superb

    Kevin Tolcher 05 Mar 2022

    Stayed Mar 2022
    Great weeks skiing helped by fantastic weather Lovely chalet very well appointed loved the hot tub. Hosts were great really friendly and helpful.. Super service throughout the week some lovely evening meals and lots of cheese!!! Altogether a great week thank you
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  • Great ski holiday in a wonderful chalet

    A P 05 Mar 2022

    Stayed Feb 2022
    Great chalet and really friendly, sociable and efficient hostesses - thank you. Chalet is 50 m from the main lift out of Morzine - similar distance for the bus to Avoriaz. The chalet itself is perhaps the nicest I’ve stopped in - good size bedrooms, very big lounge/dining area and a fantastic hot-tub with a view of the mountains.
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  • Top Chalet Team

    Paul Miller 05 Mar 2022

    Stayed Feb 2022
    Just finishing a great week in Morzine at Le Manoir. Firstly and most importantly Pip, Emily, Issy and Rory were amazing. Nothing was too much trouble and they always went the extra mile. Food and service were very good. An even better if would be the transfer - I haven’t done a coach for some time and feel a brand such as VIP should be private transfers. Overall a great week.
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  • Super easy and relaxed ski holiday!

    R T 05 Mar 2022

    Stayed Feb 2022
    Great location for Pleney lift. Great views! Great hot tub! Spacious and luxury accommodation. A table football table! Chalet hosts were extremely helpful and very helpful. Made it a very relaxed holiday!
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  • Great modern hotel with friendly staff

    Jeremy Robertson 05 Mar 2022

    Stayed Feb 2022
    Bear Lodge is a great and modern chalet hotel with friendly and helpful staff. Food was tasty with great options, often difficult to decide what to have! Ski-in/Ski-out with easy access to two chair lifts and a great boot room this really made the place attractive. Recommended.
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  • Amazing break

    Susan Wilkinson 05 Mar 2022

    Stayed Feb 2022
    Amazing ski lodge - even better than the pictures in the website
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  • Great time

    Roddy Wells 05 Mar 2022

    Stayed Feb 2022
    Thanks very much All the team worked very hard to make our holiday very enjoyable
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  • Feedback

    Nick and Janie Kebbell 05 Mar 2022

    Stayed Feb 2022
    On the whole a really good experience This was our 4 th vip holiday Repeat discount would be nice Housekeeping weak Towels need to hung up in towel rail Lovely staff, but dining could be a bit chaotic eg wrong food to wrong table. The dining manager Jess needs to organise her team better maybe give tables a number Ski hire so efficient Weather fantastic We would come back
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