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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great Holiday

    Richard Newman 12 Mar 2022

    Stayed Mar 2022
    After being locked alone in my apartment for two years it was nice to get out and ski. VIP are back and their service is as good as ever. The airline industry hasn't noticed the pandemic is over though, and travel is extremely painful, particularly Geneva Airport, which is best avoided if at all possible.
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  • Amazing in every way!

    Melissa Strickland 12 Mar 2022

    Stayed Mar 2022
    Everything was perfect - the views, the fire, the rooms, the pool/sauna/steam, the tasty food and the amazing hosts!! Couldn't fault it and we'll be back!
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  • Great hosts!

    Alex DANILEVSKY 12 Mar 2022

    Stayed Mar 2022
    Dan and Florence were excellent hosts - caring, accommodating, provided great service and were excellent cooks! Thank you Dan and Florence!!! You did make our stay very enjoyable!
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  • Excellent!

    Lucy MacKinven 12 Mar 2022

    Stayed Mar 2022
    Amazing holiday! Great chalet - spacious, nice modern decor. Excellent location - ski in/ out with big boot room. Ski hire on site which was very convenient - great quality equipment. Fab chalet girl, Megan - friendly, very accommodating (especially with kids), great food (very varied). Great childcare option at the Bear Club - Charlotte was a big hit with our girls and kept us updated with their adventures while we were out on the slopes! Amazing holiday - look forward to coming again next year!
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  • Fantastic holiday

    Gill Hendry 12 Mar 2022

    Stayed Mar 2022
    Fantastic accommodation. Good size rooms with lovely en-suites. Plenty of hot water. Food of a very high standard and plenty of it. A lovely chalet girl (Meghan) and the Bear club was a big success with the 2 year old twins in our party Ski in/out with good sized boot room/locker and ski hire equipment the best we’ve ever had. Les Arcs has a lot going for it and really don’t know why we haven’t been here before! We’ll be back! Hopefully next year
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  • Great week

    Richard Abramson 12 Mar 2022

    Stayed Mar 2022
    Excellent hotel facilities. The spa was very welcome. Staff all friendly and really helpful. Food variable, really good quite often, just ok sometimes. I hope the staff take note of our feedback including unsaid feedback eg food not eaten. Restaurant very poor layout. Need to ask/ encourage guests to mix in for dinner. Not just allocate them a fixed table. Rooms great - would suggest adding a box of tissues. Offering us early morning drinks in our room was amazing, thank you. Overall - We'll be back!!
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  • Top Notch

    James Regan 12 Mar 2022

    Stayed Mar 2022
    Great week spent at Bear Lodge. Staff were fantastic -- Jessie, Gussie, Leah and Sean all spring to mind but we had superb service throughout. Hotel is right on the piste and wellness centre was a good place to hit after the slopes.
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  • Fabulous week

    Emily Snell 12 Mar 2022

    Stayed Mar 2022
    We have had a fabulous week in Penthouse Misha. Yaz and Beth were amazing hosts and they couldn't have been more accommodating. Whilst the holiday wasn't missing anything, as the building is new we thought it may be helpful to identify a few (very minor) things we thought may have been useful: 1. a clock in the spa, 2. blankets to use on the sofa in the evenings, 3. Baked beans on the cooked breakfast menus. The chalet/Bear Lodge, is a great location and has clearly been well thought out in terms of the boot room/ski hire on site. We have truly been spoilt the last week and will certainly recommend VIP ski to anyone.
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  • Extra special hosting!

    Sophie Schooling 12 Mar 2022

    Stayed Mar 2022
    What another brilliant week with VIP! Special thanks to Ellie and Guy (and Luc!) for their amazing hosting, delicious breakfasts, cakes and three course dinners- catering for a range of dietary requirements which can’t be easy! Can’t wait to come back!
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  • Fabulous holiday!!

    Grant Eccles 12 Mar 2022

    Stayed Mar 2022
    Excellent holiday. Fantastic room, food and staff. Loved it
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