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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great week!

    Harry Thistleton 14 Apr 2022

    Stayed Apr 2022
    Great week, great service & great people! Thoroughly enjoyed the week we spent here. Maia was really attentive, easy to get along with and prepared amazing meals. Also, the spa is a great extra here too, really nice area to wind down. See you next year!
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  • Bear Lodge

    I J 13 Apr 2022

    Stayed Apr 2022
    Izzy, our chalet host was excellent. The food she produced was delicious and she was very flexible in terms of timing and what she cooked. She also helped us with plenty of other things and was great company throughout the week and very good with the children. The chalet was nice, the location good, the appearance and comfort was also very good. Couple of recommendations: Rather than having the ability to serve 8 bottles of wine at dinner, why not upgrade the quality of the wine (rather than us having to pay for an upgrade) so we can have one or two bottles of good quality rather than copious amounts of average quality. Better quality fruit available for the chalet hosts to serve. The light switch in the middle of the double bed causes great alarm in the middle of the night!
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  • Outstanding!

    I B 13 Apr 2022

    Stayed Apr 2022
    Having had our US ski trip cruelly snatched away by United Airlines cancelling our flights on less than 12 hours' notice, we were overjoyed that VIP had room at the newly opened Bear Lodge for our group of 6 adults and 10 children. We took the final available rooms on less than 24 hours' notice and could not have been more pleased. The chalet hotel is excellently located on the slopes with all the facilities a family would need: in-house equipment rental, cinema, pool & hot tub, creche, bar and restaurant! The staff service was attentive and helpful at all times - and ever so patient considering the children in our group ranged from aged 16 months to 11 years! It was great to be back on a VIP ski holiday (having first done so back in 2017) and we were not disappointed. Thanks again!
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  • A long time coming...

    J C 12 Apr 2022

    Stayed Apr 2022
    It was so good to finally get to Avoriaz after 2 years of waiting for this holiday! We had a really relaxing week in Chalet Kobuk. What a treat to have all our meals cooked for us and the children were catered for brilliantly. The chalet is perfectly situated and a wonderful space to spend time with extended family. We were lucky to have some new snow for superb skiing and everyone at VIP Ski was extremely helpful and friendly. Thanks for a great week!
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  • A fantastic week in No7

    Ben Newell 11 Apr 2022

    Stayed Apr 2022
    What a fantastic chalet, wonderful staff and beautiful food. The team delivered a truly memorable week, we will definitely be returning and have no hesitation in recommending you to others. Many thanks Ben, Lisa And Harry
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  • Great family break

    Bill Toner 11 Apr 2022

    Stayed Apr 2022
    With seven grandkids, getting them settled, comfortable and looked after is a challenge! Our hosts were first class, kids loved them, food was great and made our break all the more enjoyable. Food, wine and attentiveness was just great. We all had the best time.
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  • Best hol ever

    Lucinda France-Hayhurst 11 Apr 2022

    Stayed Apr 2022
    Kristin and all of the team at Altitude were a triumph for us. Every single team member went above and beyond and we felt so well fed and looked after. Our kids hoped never to leave and our hosts were exceptionally attentive to them, playing with them and helping out all week. Our nanny was a delight and fit into the logistics seamlessly. No request was too onerous for them - we were chauffeured and catered for in every respect. VIP is so much worth the little extra that you pay for a stellar, wrap-around service. Great chalet too with amazing facilities - especially the spa stuff. Will certainly book again.
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  • Review

    Luke Finch 11 Apr 2022

    Stayed Mar 2022
    Aspen House is great. Rooms comfy, set up excellent and the spa is a really good addition. The only minor issue was the food. I tihnk Maya wasn't the greatest chef (so undercooked potatoes and rice etc)., the evening meals were on the whole good apart from that. I think the bigger issue was breakfast - where the basics just weren't great (so more about purchasing than preparation). It would be much nicer to have a couple of jars of nice Bonne Maman jam, than huge tubs of jam laddled out. It would be much nicer to have a few good croissants than lots of frozen ones, and much nicer to have one slab of nice salted butter etc. I think just spending a little more on better, but less, ingredients would go a long way.
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  • Bear Lodge

    Russ Fowler 11 Apr 2022

    Stayed Apr 2022
    Overall, a brilliant experience. Great accommodation, food and everything was so easy! We particularly enjoyed the restaurant and Jessie's superb service. Our only (very minor) issue was that there is no adult/ quiet time in the wellness centre, or if there is it is not enforced.
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  • Chalet Holidays at their Best

    Natalie and Ragi Singh 10 Apr 2022

    Stayed Apr 2022
    We have just returned from a truly fabulous week in Bellevarde 1 with the wonderful Amber and Harry as our chalet hosts. The food and service provided by VIP and, in particular, Harry and Amber was second to none - restaurant quality food and without doubt, the best chalet hosts we have ever experienced. The other guests in the chalet were fabulous and great company. Thank you also to the concierge service - nothing was ever a problem and they went the extra mile to deliver every request.
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