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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

3331 - 3340 of 15888

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  • Ski holiday April 20222

    Sheryl Potter 16 Apr 2022

    Stayed Apr 2022
    We have had a great week here, weather brilliant, ski in and out brilliant, ski hire excellent service from within the ski and boot room, the wellness centre used everyday after a long day skiing. Our chalet host cooked a lovely 3 course meal every night and was on hand to give advice in all areas of the holiday - excellent service. We are already planning to bring our children and grandchildren here in the near future.
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  • Very Good

    RNA Hewson 16 Apr 2022

    Stayed Apr 2022
    Great hospitality
    Read more…
  • Superb Easter ski break

    Graeme Keith 16 Apr 2022

    Stayed Apr 2022
    Great set up at Bear Lodge. Huge property but not many rooms so the spa was never too busy and the staff were very attentive. Food menu initially concerned due to lack of choice but this was unwarranted. Everything they cooked was first class…
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  • Really good staff would definitely reccomend

    Rory Gardner 16 Apr 2022

    Stayed Apr 2022
    The hotel was lovely
    Read more…
  • Brill

    Toby Gray 16 Apr 2022

    Stayed Apr 2022
    Really good service all the staff are very kind especially Jamie and owen
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  • Bear Lodge

    Deborah Gray 16 Apr 2022

    Stayed Apr 2022
    Very helpful staff - especially Owen Clean hotel Good food Excellent location Excellent spa and recreation facilities
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  • Hosts - Gareth and Beth 5 stars, chalet 3 stars

    Sophie Francis 16 Apr 2022

    Stayed Apr 2022
    Gareth and Beth, our hosts for the week, were absolutely wonderful. They were welcoming from the start, professional, efficient, friendly but also great at giving us our own space; their food was delicious and varied and nothing was too much trouble for them. They were also very kind to the 6 kids aged 5-11 - chatty, inventive with challenges they set and very helpful. Steph, the chalet’s manager was also fantastic - very approachable and responsive. So in summary the VIP staff were wonderful. However; our chalet, Bellevarde 5 was more basic than we were led to believe it would be. Small rooms and bathrooms (albeit clean) and particularly was let down by its entrance which was around the back of the chalet with very awkward and slightly hazardous access. Not what we expected given the price we paid for the week. So 5 star hosting, 3 star accommodation.
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  • Great!

    V V 16 Apr 2022

    Stayed Apr 2022
    Generally it was great. We thought the chalet wasn’t quite as good as it would be. The resort is fantastic and the chalet hosts Beth and Gareth really made the holiday amazing!! They were brilliant with our kids and couldn’t do enough to help us and made the holiday.
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  • Absolutely amazing

    Bea Vogt 16 Apr 2022

    Stayed Apr 2022
    I loved everything and all the extra quizzes and hunts. Our hosts, Beth and Gareth, where phenomenal with the kids. They will talk to us and tell us about their experiences. Even when we saw them outside of the chalet they would still willingly talked to us
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  • Fabulous week

    Stella Bettany 16 Apr 2022

    Stayed Apr 2022
    Lovely brand new chalet, super food - beautifully presented by a flexible cheffing team, attentive friendly happy hosts, helpful management, bookings process easy, and lovely shared chalet guests. All in all a perfect week. VIP has upped its game - based on this experience would definitely recommend & return.
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