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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing ski experience at Val D'isere

    David Wong 27 Feb 2023

    Stayed Feb 2023
    This was my second Val D'isere chalet experience and my group's first experience. The second time around was as magical as the first time in 2017. I don't think you can get the same experience in the US in terms of mountain, accommodations, friendly hosts, and the entire catered experience. It was well worth the trek to France. We stayed in Loft 2 of Aspen House which is a spacious apartment in a three story luxury building. It was as good of an experience as my first which was in an on-piste standalone chalet. Aspen House is very close to the main Val D'isere lifts (Solaise and Olympique) and the nightlife. I think this was a better experience for our group than being on-piste and disconnected from the town. It really depends on what you're looking for. From the first day, Jeri and Emily, our hosts, provided us a warm and inviting chalet and helped us get settled in. Jeri and her team are exceptional chefs. Not having to worry about food each day was one thing but getting exceptionally prepared meals each day with friendly service and great music is going above and beyond. Jeri and her team also provided great restaurant and night life recommendations as well as mountain trail recommendations. Every detail was paid attention to. I was enamored with my first chalet experience at Val D'isere many years ago but the second time was just as special due in large part to VIP Ski and the exceptional service from their great team.
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  • Sarah the Nanny and Kobuk and Kakisa Chalet

    Jemma C 26 Feb 2023

    Stayed Feb 2023
    We were a big group which uses the two chalets Kobuk and Kakisa and the two teams were amazing and simply couldn’t do enough to help!! They blended plans and meals to keep us all together and it was so smooth. The kids meals very excellent and the adults meals were wonderful. We had Sarah as a nanny for our 3yo and she was amazing and even joined our non skiers with our son to get across the other side of the resort via bubbles, lifts and buses for a big family lunch. Our son loved his week and Sarah accommodated and improvised the plans to suit him perfectly.
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  • Family Fun

    A H 26 Feb 2023

    Stayed Feb 2023
    Our family of four (2 adults 2 children aged 7 and 10) have greatly enjoyed our stay in your Chalet. The chalet itself is clean and well presented and perfectly positioned just a couple of minutes walk from the main ski lift in the heart of the town. Our chalet staff have looked after us beautifully. Always friendly, helpful and efficient. The food for both the children and adults was enjoyed by all. Watching the light procession and fireworks display from our balcony was an unexpected highlight!
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  • Amazing Experience

    Martin Reed 26 Feb 2023

    Stayed Feb 2023
    Our holiday was everything we could have imagined and more! The hosts, Jeri and Emily, took care of everything down to the finest details. The chalet was beautiful and lent itself to a relaxing week. The food was superb and the service was consistently amazing. We truly enjoyed our holiday with much credit going to VIP Ski for arranging and executing a five star experience.
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  • Great hosts for Guernsey guests

    Steve Ward 26 Feb 2023

    Stayed Feb 2023
    After a wonderful time on the slopes to be able to return to an excellent chalet and superb hosts; Owen and Yas. The cooking was topnotch with the children’s meals a particular highlight. During our stay it was Lily’s 11th birthday and they team made it super special. Naomi doesn’t ski so G, the resort manager, helped book Pilates and other activities. Top marks all round. Thank you for a fab holiday.
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  • Fabulous Holiday

    Jeremy Wilkins 26 Feb 2023

    Stayed Feb 2023
    We had a wonderful break at Bear Lodge. The hotel is fantastic and has pretty much ever amenity you could want in a good ski hotel, and the whole VIP team went out of their way to make our stay as enjoyable as possible. Nothing was too much trouble and requests were always dealt with promptly. The team were always very happy to engage in conversation as well. The Bear Cubs setup was a godsend and allowed us to enjoy our skiing safe in the knowledge that our 15 month old son was in the best possible hands. Lily was brilliant as our key contact and we’re sure the other Bear Cubs team members were heavily involved as well. The food was delicious and it was great to have a choice of what to eat every night. The service was also excellent. The afternoon tea was also very welcome and that Victoria Sponge must be big enough to make the Guinness Book of World Records! If there is one area for improvement, it would be that on a couple of occasions the hot food at breakfast took a bit of time to arrive / wasn’t warm when it did. In summary, we had a wonderful stay and would certainly recommend VIP and Bear Lodge to others. A huge thank you to Murray and the entire team for looking after us so well, and best wishes for the rest of the season.
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  • Half term ski

    andy wilkins 26 Feb 2023

    Stayed Feb 2023
    Perfectly located chalet, expertly hosted by Ollie who looked after us exceptionally well. A great lad for VIP Ski to employ.
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  • Super stay

    John Innes 26 Feb 2023

    Stayed Feb 2023
    Magnificent chalet with excellent and fun chalet hosts. We were thoroughly looked after and well fed. Would definitely come back! Thanks to all at VIP
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  • What a great week!

    Eicharf Alden 26 Feb 2023

    Stayed Feb 2023
    Becca was a fantastic host and incredible cook, thank you!
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  • Terrific Stay

    Adam Pearce 25 Feb 2023

    Stayed Feb 2023
    From start to finish the experience with VIP was fantastic. Very friendly, accommodating and helpful morning, day and night. 100% recommend
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