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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent chalet incredible hosts

    Tomos Robinson 02 Apr 2023

    Stayed Mar 2023
    Had an amazing week staying in chalet kobuk. Sarah, Rosa and Mimi were outstanding hosts and food was perfect. We had great support with logistics from Henry as well. Great chalet, super comfortable. Only suggestion would be more seating around the boot room to get the group out the door a little more smoothly but otherwise exceptional. Thanks VIP and the team.
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  • Fantastic Stay!

    Francesca Robinson 02 Apr 2023

    Stayed Mar 2023
    Wonderful Chalet, amazing food and fantastic team! Thank you Rosa, Sarah, Mimi and Henry!
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  • Great stay

    Matt Robinson 02 Apr 2023

    Stayed Mar 2023
    Rosa Sarah and Mimi were exceptional hosts, fantastic food, always smiling great with the kids. Can’t fault them.
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  • Macp’s skis

    Grant Macpherson 02 Apr 2023

    Stayed Mar 2023
    Thank you for a great week; we really enjoyed ourselves; the weather and snow were pretty good, the lodge and its facilities and location were great and the team in Chalet Mouk: Georgie, Connor and Henry, were awesome - they are a team VIP Ski can be proud of! Thank you all. Family Macpherson
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  • Excellent

    Mark Stevens 01 Apr 2023

    Stayed Mar 2023
    The chalet is awesome but the staff (Libby, Lottie, Chloe, Robyn and Josh) were outstanding in all aspects. Genuinely exceptional. Many thanks to them for their hard work. Hope we weren’t too difficult as guests. One bit of constructive feedback is that there should be more than one driver between 11 and 4 (especially when the weather is bad) or guests should be told to get a bus back from La Daille or Fornet and then driven from Rond Point for example. This might help avoid delays when the weather is bad especially.
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  • Family ski Holiday

    John Jarvie 01 Apr 2023

    Stayed Mar 2023
    Food was amazing - thank you Ashley & Charlie Tremendous hosts - thank you Hannah & Claire Thankful you to everyone who made our holiday so enjoyable
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  • Already rebooked for next year

    Becky Sunderland 01 Apr 2023

    Stayed Mar 2023
    The place was incredible and the staff all went above and beyond to ensure we had the best trip. Already excited to come back again next year!
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  • Almost Perfect

    John Fisher 01 Apr 2023

    Stayed Mar 2023
    It’s in an email. Mail me and I’ll send by return. Basically we loved Bear Lodge and the whole team was excellent. Lovely young people - engaged and doing a great job.
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  • Incredible trip!!!!

    Annie Smith 01 Apr 2023

    Stayed Mar 2023
    Had such a fantastic time in the beautiful chalet with incredible mountain and river views from each bedroom and the living area. The central fire pit and pitched ceiling all add to the alpine feel. Going to miss the vip hosts and cooks a lot!! (Libby, Lottie, Chloe, Josh and Robyn). Thank you for looking after us all so well xx
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  • Top Notch

    Josh Gould 01 Apr 2023

    Stayed Mar 2023
    Lovely chalet and amazing hosts. Felt very welcome on arrival and have been looked after all through the week by Chloe, Libby and Lottie. The food was also excellent, so big respect to Robyn and Josh. Very sad to be leaving, lots of memories made.
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