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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic stay with Harriet & Louis!

    Carly Munnelly 06 Jan 2024

    Stayed Jan 2024
    Had the best holiday with VIP ski in Val d’Isere - Harriet and Louis were amazing hosts and make our stay perfect!
    Read more…
  • Excellent chalet and hosts

    Matt Julian 06 Jan 2024

    Stayed Jan 2024
    The holiday was excellent. The transfer worked out well such that I was able to get a few hours on the mountain on my day of arrival. The food and drink was great, especially the blondies. Thank you Harriet and Louis!
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  • Excellent

    B G 06 Jan 2024

    Stayed Jan 2024
    Harriet Holly and Louis were excellent chalet hosts and looked after us beautifully.
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  • Bellvard 2

    Daniel Forster 06 Jan 2024

    Stayed Jan 2024
    Harriet and Louis were great hosts. Attentive, friendly and responsive, but not intrusive. We had a great stay in Bellevard 2.
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  • Fab!

    Abi Munnelly 06 Jan 2024

    Stayed Jan 2024
    What a great holiday! Brilliant pistes and even better chalet hosts! Harriet and Louis made our time 10x more enjoyable and we definitely wouldn’t have had as great an experience had it not been for their wonderful company and food! We’ll be back!
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  • A second brilliant SkiVIP holiday

    Duncan Ellis 06 Jan 2024

    Stayed Jan 2024
    Our second Brilliant Ski ViP holiday with friends. James & Daisy were brilliant and very friendly and helpful. We will definitely be back
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  • Feedback on chalet oso

    Ben Stone 06 Jan 2024

    Stayed Dec 2023
    Robbie who was in charge of our chalet was absolutely brilliant in every single way. Lovely manner, courteous, thoughtful, great cook, helpful and just a joy to have around. Superb! Unfortunately when he was ill we had 3 girls who came in and covered New Year’s Eve joint meal with chalet Zozi and sadly they weren’t great. Did they arrive having been drinking? - not sure. But they were very loud and unprofessional- ie whipping each other with tea towels whilst we were eating. At times it made it hard to hear each other as we ate.
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  • New years review

    L K 06 Jan 2024

    Stayed Dec 2023
    Was really great holiday, well organised and very well attended to! Please pass on to Josie the name of the wind farm company is SLPE (offshore structures)!
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  • Amazing Staff

    Georgie Heffron 04 Jan 2024

    Stayed Dec 2023
    As a hotel, the rooms and facilities and ambience were ok but for the money we have stayed at better. The whole place needs to feel a bit 'cosier'. Though what made our holiday 5 star was your incredibly friendly and helpful staff. They went over and above to help, they were great to have around, enthusiastic, and really added to the enjoyment of our holiday, special mentions to Jed, Max, Rhys, Sam, Calem and Lucy but everyone we met were lovely and all of our party thought the same about this and commented on it. Thank you
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  • Fantastic staff & skiing!!

    K Salter 04 Jan 2024

    Stayed Dec 2023
    This was our first time in Les Arcs 1950, first time with VIP Ski and first time at Bear Lodge. Overall, we had a SUPER holiday! Things that worked especially well were the; - Super-friendly and helpful staff - they really were standout good (especially Lucy, Jed, Max and Rhys) - Ease of ski hire - Ski in / ski out location - Comfortable beds - Excellent massage & hammam facilities - Pool table and games available (eg Scrabble) which our teenagers really enjoyed! - Decorations the staff provided in the bar area to celebrate New Year's Eve - Close proximity to 1950 village (which is pleasantly designed, especially given the resort is only 20 years old!) Things that were disappointing were; - The limited range of food on offer for breakfast, afternoon tea and supper. Having stayed at The Almhof Hotel in Gerlos Austria (I'd encourage you to look at what they do!), we've been spoilt by a VAST array of options at all mealtimes. Some basic improvements would be to offer some savoury topping options as part of afternoon tea (eg cheese, cold meats, tomatoes, cucumber) vs simply sugary options and a kid-friendly option as part of the adult dinner menu selection (eg lasagne, spagetti bolognaise, breaded chicken, fresh pizza, plus salad etc). - No complimentary tea and coffee facilities or light bar snacks available during the day. The former should be very easy to fix and is a simple 'win', especially if anyone gets injured (as happened to one of our party on the first day). If you are unable to leave the hotel, it's not a 'VIP' experience to have to pay for tea or coffee between 9.30am and 4pm... or to be unable to get anything more than a bag of crisps to eat at lunchtime! - The bedrooms are small and of the 4 rooms used by our party, only one had a wardrobe with hanging space. This is not what I'd expect from a hotel claiming to be premium accommodation. - The atmosphere in the bar area was fairly sterile. You need to create more of a cosy feel, like Oso Suite's lounge area, with a flame-effect fireplace and more atmospheric lighting.
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