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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great start to 2024

    Claire Fielding 06 Jan 2024

    Stayed Jan 2024
    Had a great 4 nights stay at Bear Lodge. The staff were great, the Lodge was perfect and convenient for ski hire/ access to slopes. Would definitely stay here again! Thanks so much to the VIP team for all your help. Would highly recommend staying here :)
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  • Wonderful chalet with an amazing team!

    Helen Tubman 06 Jan 2024

    Stayed Jan 2024
    This was a wonderful chalet with everything you could possibly need. Team were amazing - how host Josie was a very welcoming , helpful, happy, approachable and a superb cook! All the team were amazing !
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  • Highly Professional

    M P 06 Jan 2024

    Stayed Jan 2024

    Great hotel incredibly clean and the most ski in ski out location of any ski accommodation ever! Full disclosure, my son is working for you and the most brilliant thing of the holiday was the staff (his friends) were so professional and well trained we were able to have the highest service with everyone staying on the proper side of the line socially and working. We had a blast - in particular Rosie, Will, Tilly, Jed, Rhuairidh and Amy were all awesome - well done Team!

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  • Excellent hotel, great location

    S D 06 Jan 2024

    Stayed Jan 2024
    Great hotel. Enjoyed the complimentary guiding - a great way to see the resort as we had never been to Les Arc before. A big thank you to Jess in the restaurant for adjusting the meal choices to suit my teenage daughter.
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  • Great all round

    Ian Dyble 06 Jan 2024

    Stayed Jan 2024
    Great staff, seamless service, nothing to much trouble - highly recommend
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  • lots of fun

    A W 06 Jan 2024

    Stayed Jan 2024
    the location was great - good access to the slopes, the room was nice, the staff were friendly
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  • friendly staff, lovely rooms

    Lily Heaton 06 Jan 2024

    Stayed Jan 2024
    Staff are really friendly, food was lovely and the rooms were nice and cosy
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  • Great Start to 2024!

    Karen Hudson 06 Jan 2024

    Stayed Jan 2024
    An amazing 4 night break and another successful VIP ski holiday. Aspen House could not be more perfect for location and quality - probably the best ski lockers I have seen! Charley was the most brilliant host - nothing was a problem and she dealt with our varied dietary requirements admirably! Breakfast, afternoon tea and then the 3 course evening meal were simply stupendous - I don't think we will need to eat until mid Jan! The apartment was beautifully clean and tidy at all times. The concierge service was also a welcome addition - prompt and helpful like all our VIP interactions! Thank you and well done!
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  • Such a lovely holiday

    Julia Rule 06 Jan 2024

    Stayed Jan 2024
    We have been very comfortable and have had a really lovely holiday. Our chalet host in no. 2, Selina, has been really kind and helpful. We definitely plan to return.
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  • Great short break

    Tim Palmer 06 Jan 2024

    Stayed Jan 2024
    Harriet, Louis and Holly have been excellent hosts and all the driving staff amazing. Thanks for a superb short break and making this a very memorable break.
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