Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Les Arcs 1950 is an idyllic alpine ski village and Bear Lodge is situated superbly next to the village and pistes. You can literally ski in and out, not only directly from the hotel but straight through the village! Transfers both from and to Geneva airport were well organised and efficient. Bear Lodge is perfectly presented, comfortable and has a wonderful spa to relax in after a full day of skiing/snowboarding. Food portions are generous, wine is plentiful and hot chocolate and cakes are delicious! The staff are exceptional; friendly, knowledgeable and a lot of fun and can effortlessly manage both large and small groups, families and single travelers. With particular thanks to Rosie, Jess, Hannah, Rhu, Will, Tilly and Lauren. You are all fabulous - enjoy the rest of your season.
From the moment we met Alex at the airport, we were thoroughly taken care of by VIP. I wondered how we would get to the chalet in the middle of a car-free resort. Again, I needn't have worried. It was all sorted by the capable staff in resort, Will and Henry. It was a lovely touch to be greeted by our hosts Anna and George, who were the jewels in the crown of the VIP experience. As someone who has worked as a chalet host in Morzine for Snowline/VIP 21 years ago! I can attest to how much of a rewarding but challenging job it can sometimes be. George and Anna were so patient with my chatterbox children and they provided the perfect environment where me and my family could be ourselves over Christmas. The food and care they provided was top-notch. Kayleigh, our super-nanny, was no different. A fantastic support and friend to us and our children, which allowed us to make the most of our time on the ski slopes. Henry was also very attentive and courteous and kept us informed when snagging works was going on in the chalet. Your people really are your biggest asset VIP/Andy. Again, we were so fortunate to have George, Anna and Kayleigh for our Christmas holiday. Thank you so much xxx Kerr and Flora