Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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2611 - 2620 of 15883
From the moment we met Alex at the airport, we were thoroughly taken care of by VIP. I wondered how we would get to the chalet in the middle of a car-free resort. Again, I needn't have worried. It was all sorted by the capable staff in resort, Will and Henry. It was a lovely touch to be greeted by our hosts Anna and George, who were the jewels in the crown of the VIP experience. As someone who has worked as a chalet host in Morzine for Snowline/VIP 21 years ago! I can attest to how much of a rewarding but challenging job it can sometimes be. George and Anna were so patient with my chatterbox children and they provided the perfect environment where me and my family could be ourselves over Christmas. The food and care they provided was top-notch. Kayleigh, our super-nanny, was no different. A fantastic support and friend to us and our children, which allowed us to make the most of our time on the ski slopes. Henry was also very attentive and courteous and kept us informed when snagging works was going on in the chalet. Your people really are your biggest asset VIP/Andy. Again, we were so fortunate to have George, Anna and Kayleigh for our Christmas holiday. Thank you so much xxx Kerr and Flora
I don't like to leave a negative review in anyway so normally just say nothing but you guys have asked several times. After staying with VIP 4 times previously this was the first time I was a little disappointed. There were a couple of little niggles which were quickly resolved well. G as always was great, our chalet host had a few days out and was our only host (as it was the first time staying in a small chalet) so we didn't really get to have much interaction with anyone for long. He was real young and probably needed some help alongside him but he was very pleasant and tried hard. The cover girl was ok I guess. The food we have always previously been blown away - every single trip. This time wasn't too good, menu could probably do with renewing a bit also. Kitchen and communal areas were a little dirty. Location very good, ski hire delivery/service great.