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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wonderful week!

    Sarah F 08 Jan 2024

    Stayed Dec 2023
    Couldn’t have been better looked after by our hosts and all the staff at VIP Ski! The chalet was lovely and spacious. Right beside the lifts and the shops and restaurants.
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  • The best every skiing holiday!

    Susan Burgoyne 08 Jan 2024

    Stayed Jan 2024
    What a fantastic holiday from start to finish! VIP Ski planned our holiday down to every detail before and during our stay. The chalet was absolutely spot on and such quality far beyond what we were expecting - it was truly luxurious! The staff were fantastic and could not do enough for us. They were so very friendly whenever we met them along with the lovely chalet staff who made our trip so enjoyable and memorable. The resort of Les Arcs was brilliant for all our abilities and the knowledge of VIP Ski helped with the ski planning in every way from routes to weather or shopping guidance. We are already planning our next trip with this lovely niche company and I cannot thank and recommend VIP Ski enough - you are all a remarkable team of super people. Thank you so very much for making such a fantastic holiday!
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  • An ok stay

    A G 08 Jan 2024

    Stayed Jan 2024

    I don't like to leave a negative review in anyway so normally just say nothing but you guys have asked several times. After staying with VIP 4 times previously this was the first time I was a little disappointed. There were a couple of little niggles which were quickly resolved well. G as always was great, our chalet host had a few days out and was our only host (as it was the first time staying in a small chalet) so we didn't really get to have much interaction with anyone for long. He was real young and probably needed some help alongside him but he was very pleasant and tried hard. The cover girl was ok I guess. The food we have always previously been blown away - every single trip. This time wasn't too good, menu could probably do with renewing a bit also. Kitchen and communal areas were a little dirty. Location very good, ski hire delivery/service great.

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  • Fantastic

    Birgitta Hancock 08 Jan 2024

    Stayed Jan 2024
    Can't fault VIP Ski. Staff excellent, Chalet smart, warm and comfortable. Food excellent. The VIP staff attitude is nothing is too much trouble which makes it an easy holiday. The driver service is brilliant.
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  • Great chalet, questionable admin

    Stuart Cunliffe 08 Jan 2024

    Stayed Jan 2024
    Lovely chalet apartment, great chalet host, Annabel. She cooked lovely food and had a nice, caring and friendly attitude 3 days before we arrived spoke to Annabelle B, Chalet manager, who confirmed our arrangements and that were told that we would be the only guests. We were even offered separate rooms for our two girls. Arrived at 5 Aspen and 2 other guests came along. They had booked before I spoke to Annabelle, but Head Office didn't tell anyone, not the Chalet Manager and not the Chalet Host, who had catered for 4 guests that night. These guests had also been given a choice of room, which we hadn't as it was expected by the local team that we would be the only guests. What would have happened if we had arrived first and taken all the rooms, as offered before we arrived? Poor communication and a surprise to all. Lots of apologies (genuine I'm sure) but no real action taken, just an expectation that we had to take it on the chin as it was a Head Office failure, not a local one.
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  • The people make a holiday :)

    Alison Mackie 08 Jan 2024

    Stayed Jan 2024
    Our second trip with VIP Ski and another wonderful holiday. The chalet was superb. Location couldn’t be better. Cleanliness, value for money and facilities top notch. But it’s the lovely staff at VIP Ski that make the experience stand out. Huge thank you to Annabelle our chalet host who is the most delightful host, great cook and really good company. Also thank you to Annabelle our resort manager who went that extra mile to make sure we were well looked after. Can highly recommend VIP Ski and can’t wait to book the next trip. Thank you for another memorable trip Alison and Kerr
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  • Best ski holiday ever !!!!!

    Neil Thomas 07 Jan 2024

    Stayed Jan 2024

    We travelled as a family group of 9 persons, mixed aged between 18 and 50 ish. Half of the family had never skied before, with the other half a mix of frequent skiers and those that had been on the occasional skiing holiday. However, this was the first time that all of the group had used a catered chalet for their holidays. Great communication with VIP Ski from start to finish. First time staying in Avoriaz although I have skied in to the town on previous holidays. Good choice as the snow conditions were perfect consider the lack of snow elsewhere. Avoriaz caters for all ages. Chalet Kobuk is situated in the perfect location just off the main slope and within east reach of bars, shops, restaurants etc. The chalet itself is wonderful, furnished to a high standard, great sized bedrooms each with own en-suite, and the added touch of having a new sauna room. However it was our VIP Ski hosts, George, Anna and Max that made the holiday such a wonderful experience. A hard working group of lovely young people, very engaging with all the family, catered for all our needs and always ensuring that our holiday was running smoothly. All the meals prepared to a very high standard and the wine was excellent too. A big thank you to them from me and the rest of the family. Whilst the cost of the holiday initially appears expensive, I actually feel that it’s good value for money considering the quality of the chalet, service and standard of food provided. We will definitely be using VIP Ski again.

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  • To all the team at VIP

    Bhupal Chitnavis 07 Jan 2024

    Stayed Jan 2024

    Harriet, Louis and Holly we send our sincere thanks for your charm, grace and effortless professionalism. We thoroughly enjoyed your service and company. Wonderful service is a rare thing…never intrusive but always attentive…you deserve praise. The chalet was spotless at all times. The wider VIP Team were exemplary. The drivers: Matt, Sam, Jack, Tom and Korede welldone! You are definitely the backbone of the VIP service we greatly appreciated your cheerfulness, timeliness and intelligent conversation that added greatly to each journey….where did they find you all?…such a talented bunch! Which brings me to thank VIP…..the organisation from pick up to drop off was seamless and whatever logistical issues must inevitably arise in managing so many things they never surfaced, not once! We thank you for an excellent trip.

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  • The Staff Made Our Trip

    Vicky Casebourne 07 Jan 2024

    Stayed Jan 2024

    The one thing you can’t put a price on is the ability to really relax and enjoy yourself while away. VIP resort staff did all our thinking for us from the moment we got off the plane. Nothing was too much trouble, we were always greeting with a smile and a kind word. Thank you to our chalet host Lauren and resort manager Henry. They made our holiday.

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  • Another great holiday!

    Verity Young 07 Jan 2024

    Stayed Jan 2024
    Our chalet hosts were fantastic, as was the food and the chalet itself. It was great there was a choice of meal. The team were very friendly and processional in their approach. I would definitely rebook this chalet in future. Some minor points - It would be helpful to have water bottles in the room and also the pool could have been a bit warmer.
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