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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Birthday Week to remember

    Sophia Simison 20 Jan 2024

    Stayed Jan 2024
    Group of 12 for a 70th birthday week! Our chalet hosts (Hannah, Charlotte and Jacob) were AMAZING!! Great chat, and great food. They made our stay really comfortable and were very attentive. The chauffeur service was also really handy if you didn’t want the hassle of waiting for a bus. Overall a great stay, and hope to come back again soon!
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  • Wonderful but food could be better

    Sian Organ 20 Jan 2024

    Stayed Jan 2024
    The Bear Resort has been wonderful to stay at and Suite Grizzly was the perfect set up for our group of 8. VIP Chalet service was also superb, with Amy and Tristan being the perfect hosts. They were welcoming, fantastic with the 4 children in our group and even did some babysitting for us. The only downside was the food. This is no slight on our hosts, I just feel that the menu probably exceeded their culinary abilities. Breakfast, afternoon cakes and deserts were always fantastic, but the evening main courses consistently fell short with a variety of inedible overcooked meat, undercooked meat and fish. This was disappointing given the cost of the holiday, but this is the only negative.
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  • Fabulous

    Karen Davis 20 Jan 2024

    Stayed Jan 2024
    Best lodge literally has everything we needed. Location is incredible facilities are fabulous. The staff are very friendly and helpful.. Rosie was a little ray of sunshine always smiling and nothing was too much trouble . Ed was also very helpful and always made an effort to talk every dinner time. Jed in the bar was very helpful and smiley he made us mocktails which was great as we don’t drink. It would be great if more drinks like mocktails or alcohol free could be available.
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  • Great location

    Andy Davis 20 Jan 2024

    Stayed Jan 2024
    First time in les arcs and first time with Vip both haven't failed to disappoint. Food has been great and staff have been friendly especially Rosie.
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  • Everything was perfect

    Rhydian Owens 20 Jan 2024

    Stayed Jan 2024
    The chalet was stunning and Louis and Harriet were great hosts. Nothing was too much for them, and they made sure we had everything we needed. Would love to return one day. Thank you for a great time.
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  • Love VIP holidays

    Adrian Smith 20 Jan 2024

    Stayed Jan 2024
    We had the best weeks holiday in Chalet Ipaka . First class service from the VIP team , with special shout-out to the amazing Holly who looked after us all week with fab backup from Max , Alex, Sam, Amelia and Henry. Even with mixed weather conditions we had a fabulous family week holiday. Food and wine first class and service was the best. We have skied for 35 years and VIP are the best company we have stayed with…keep it up. Did I say Holly was absolutely fantastic !
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  • Amazing break!

    Ellen Clarke 20 Jan 2024

    Stayed Jan 2024
    Absolutely loved our week with VIP SKI in Chalet Ipaka. Holly our host was incredible, very welcoming, kind & nothing was ever too much. Food was always delicious, was never not full! Second year with VIP SKI and would definitely book with them again! Thanks again Holly & team VIP in Avoriaz (especially Alex, Sam, Max, Amelia and Henry) :)
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  • Ssshhhh, don't tell anyone

    Anne M 20 Jan 2024

    Stayed Jan 2024
    First class from start to finish. Bear lodge is truly ski in ski out with everything you need for a perfect holiday, bar, wellness centre, pool, games, cinema, concierge...and the most helpful management and staff you could ask for. Nothing was too much trouble, couldn't ask for more!! Thank you. You all made our holiday very special.We're booking up for next year as soon as we return!!
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  • Perfect from start to finish

    Jo bazylewycz 20 Jan 2024

    Stayed Jan 2024
    We couldn’t fault this holiday, the hotel location and especially the staff. Everyone who works here are friendly polite and could t do enough for us. The location is perfect, ski in and out. We will be back next year
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  • What a fabulous week

    Penny Phillips 20 Jan 2024

    Stayed Jan 2024
    We have just had a wonderful week in Bear Lodge. The staff were all wonderfully helpful and bent over backwards to assist in any way. Ed the manager was exceptional and skiing with Graham Bell was the icing on the cake for us. This is our third week in Bear Lodge and we will definitely be back.
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