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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great Memoirs from The Manoir

    Andrew Heath 20 Jan 2024

    Stayed Jan 2024
    We've had a wonderful week skiing in Morzine, made extra special by Poppy, Bea and Fynn. They were so welcoming , great hosts, lovely food and no ask was too big. We celebrated two birthdays during our stay and the extra touches were much appreciated. The Manoir provides fabulous accommodation, with a super hot tub in a very convenient location.
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  • Fantastic host and team

    Aaron Harper 20 Jan 2024

    Stayed Jan 2024
    Evie was an amazing and attentive host. Food was delicious and the chalet was kept clean and tidy. The team supported any requests we had and ensured we had a great holiday with VIP.
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  • VIP SKI = Val d’Isère Perfection

    Dean Herritty 20 Jan 2024

    Stayed Jan 2024
    We have had the most amazing time staying in Aspen House from start to finish! We had a really comfortable and easy journey from Geneva, dropped right at the door and aided by the fab Logistics team. The apartment is stylish, spotless and spacious. Aspen House is located right in the heart of Val d’Isère, a stone’s throw from the best bars and shops and it is actually ski in / walk in if you fancy an après ski sesh in Cocoricos! Thank you so much to Katy who has gone above and beyond to make us feel welcome and at home. She wowed us every night with her delicious 3-course menu (duck and pork were highlights!), was extremely accommodating to our requests and great company. Special shout-out goes to Lucy, Polly and Beth - the best concierge team, who have been knowledgable, beyond helpful and charming! We’ll be back next year for sure!
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  • Perfect

    Julie Cotton 20 Jan 2024

    Stayed Jan 2024
    Our chalet experience was second to none. Our chalet host Evie was fantastic, thoughtful and kept the chalet impeccably. The food was delicious and well cooked. All the staff were friendly and helpful, the drivers picked us up daily and delivered us to the slopes carrying skis for us and always cheerful. Polly out flexi host cooked a wonderful tartiflette for us and the birthday celebrations went above and beyond. Everything was wonderful. Thank you x
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  • Great week despite the weather

    G L 20 Jan 2024

    Stayed Jan 2024
    Usual excellent service from VIP, in particular chalet host’s Kate and Anne.
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  • Amazing week with great hospitality

    Matt Hopkins 20 Jan 2024

    Stayed Jan 2024
    We had a fantastic week with VIP. The whole team were so hospitable and trained to a very high standard. Our hosts Hannah, Charlotte and Jacob in particular went out of their way to make us feel at home.
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  • Friendly faces

    Fiona Erlandsen 20 Jan 2024

    Stayed Jan 2024
    We were a huge group in Mixed chalets . We were looked after exceptionally well by Ness and Kane. Nothing was too much trouble. Service, food everything was exceptional.
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  • Amazing from start to finish

    Alexandra C 20 Jan 2024

    Stayed Jan 2024
    Can’t fault the week - fantastic from start to finish. The staff are all friendly, so attentive and hard working. The crèche was absolutely brilliant for our six month old. The food and drink throughout the week was delicious. Would book again in a heartbeat!
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  • Ultimate ski in/ski out location!

    ALEXANDRA MULFORD 20 Jan 2024

    Stayed Jan 2024
    Fabulous week at Bear Lodge; really comfortable rooms, great facilities and lovely staff. The morning tea delivery was really appreciated. The food choices and quality of food was superb. The staff were all great but a special mention for Rosie and Ruaridh in the restaurant. Jess in housekeeping was a ray of sunshine and the standard of housekeeping was great. Jed in the bar went the extra mile and researched mocktails for us which went down a treat. Things that could have improved our experience would have been offering a selection of mocktails for those not wishing to drink alcohol, ground decaffinated coffee not just instant coffee and mugs at tea time. Thank you to Ed and the whole Bear Lodge team for a great week, hopefully we'll be back.
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  • Fabulous holiday

    Michael Mulford 20 Jan 2024

    Stayed Jan 2024
    Great location on the piste next to two lifts with easy access to the whole ski region. The facilities at Bear Lodge are fantastic for snow days, lazy days and evenings. The food was excellent, breakfast tea and dinner always had something to savour. The staff were superb. Without fail wishing to please and make our stay as enjoyable and comfortable as possible. One area that could be improved is the provision of more interesting non alcoholic drinks and real decaffeinated coffee for those that may not be able to drink alcohol or caffeine!
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