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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great holiday at wonderful chalet in excellent resort.

    Alan Clarke 21 Jan 2024

    Stayed Jan 2024
    A great family holiday and the only point I would make is better coordination on arriving and departing the resort is needed as we were left twenty minutes outside with three under threes waiting for reset transport to arrive to take us from/to our coach. A misunderstanding on the meaning of pre dinner canapés which we paid extra for was eventually satisfactorily resolved.
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  • Family reunion

    Steven Penney 21 Jan 2024

    Stayed Jan 2024
    The standard of our accommodation was excellent and the chalet is located in a good position (The private swimming pool ,steam room and sauna were a bonus and perfect for relaxation after a long day skiing)Violet,Ella and Lotte were the perfect hosts all with a superb attitude and food each evening was restaurant standard and nothing was too much trouble.Henry was also on hand to sort out any small issues we may have had .We used VIP last year for the first time and were more than happy to book this year.A fantastic family reunion week for us and will definitely be using VIP in the future.Overall a wonderful experience well done VIP and once again thank you to all the staff
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  • Fantastic

    Laura Healey 21 Jan 2024

    Stayed Jan 2024
    We had an amazing week in 1950. Emma was brilliant and made us feel very welcome. Emma couldn’t do enough for us, which I know is part of the job but she went out of her way to ensure we had the best week
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  • Amazing stay in avoriaz

    Richard Cameron 21 Jan 2024

    Stayed Jan 2024
    Just returned from an incredible week in chalet kakisa avoriaz. Chalet was of top quality and great location, and the chalet’s own pool and sauna made it all the more special. Huge thanks to the whole team for making our stay so great - violet, Ella, Lottie and Henry - they went above and beyond to give us the experience of a lifetime and we can’t thank them enough. Our second trip with VIP ski and we will definitely be back - everything is smooth and easy from start to finish.
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  • Holiday

    Robert Bland 21 Jan 2024

    Stayed Jan 2024
    Great & very helpful chalet hosts, great location & facilities
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  • Bellevarde 6 skiing week

    Shara Douglas Menzies 21 Jan 2024

    Stayed Jan 2024
    Oscar and Rachel were fantastic hosts and we were very well looked after in the chalet. The meals were delicious and they were always friendly helpful and approachable,and the other staff were helpful and friendly also like Jack the driver and Hannah.
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  • A wonderful stay!

    Laura Farley 21 Jan 2024

    Stayed Jan 2024
    We had a wonderful family holiday, the chalet was perfect! Robbie and Ellie were lovely hosts, nothing was too much trouble taking care of individual needs and requests. The birthday cake and surprise celebration for our 15 year old was a fabulous touch. All meals were excellent, we’ll definitely be back. Thank you!
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  • Amazing staff!

    Anna Wilkinson 21 Jan 2024

    Stayed Jan 2024
    Thank you so much for a brilliant repeat stay at Bear Lodge. Facilities (immaculate) speak for themselves (ace). Location incredible - can even check the temperature read out on the lift from the balcony. However, Bear Lodge is made by the cheerful, engaging, helpful staff. Nothing is too much trouble, the vibe is that this place is all about what can be done, not what can’t. Tily, Rosie, Ruairi, Jess, Max, Rhys, Lauren, Ed - thank you all and to the rest of the team who were working hard behind the scenes. We couldn’t have felt more welcome in your awesome mountain home.
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  • Wonderful trip with terrific friends

    Susan Barker 21 Jan 2024

    Stayed Jan 2024
    Thanks so much to the fantastic team that looked after us so well. We had a ball and made memories to last a lifetime.
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  • Amazing!

    Bec B 21 Jan 2024

    Stayed Jan 2024
    Very enjoyable experience, that I’ll remember forever!
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