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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Les arcs

    Susan Cox 03 Feb 2024

    Stayed Jan 2024
    Good Food slow was only issue
    Read more…
  • Amazing as always

    Nick and Shelly Caines 03 Feb 2024

    Stayed Feb 2024
    We love VIP and this holiday was no different that’s why we have been 5 times. We’ve done chalets with friends but as our ski friend group dwindled Bear Lodge provided the same VIP experience but just for a couple. We’ve had a fab time this year with fellow couple guests in the hotel. Everyone was so lovely. The staff are amazing and can’t do enough for you. Resort and skiing is fab with so many runs to choose from. From the ski guiding to the hospitality and food in the restaurant, we just can’t fault it and will be back. Would love to see another Bear Lodge in other resorts.
    Read more…
  • Excellent holiday

    David Dobbs 03 Feb 2024

    Stayed Jan 2024
    Fantastic chalet, everything lived up to expectations. Chalet host George was amazing, especially with our four year old twin granddaughters. Had a great time.
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  • Amazing trip

    Kimberley L 03 Feb 2024

    Stayed Jan 2024
    We had such a lovely family holiday at Bear Lodge. Our main concern was that our 18 month old daughter would be happy in the crèche and I have to say Lucy and Amy and the team are exceptional. We felt so comfortable skiing for the day knowing our daughter was really happy and safe. All the team, the bar (Jed and Georgia), restaurant (Thomas and Rhu especially) and facility staff are all so nice and welcoming and you really feel like they want you to have a great time. We are already planning our return next year. Thanks to everyone for making our holiday so special.
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  • Excellent chalet with brilliant hosts and staff.

    A D 03 Feb 2024

    Stayed Jan 2024
    A lovely chalet with all the comforts you’d expect from a luxury ski company. The chalet has a great position in the village, very close to the centre and with wonderful views from the panoramic windows. The chalet host George was charming, as was the second host Max; they could not have been more helpful.
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  • Amazing in every aspect

    Craig Roche 03 Feb 2024

    Stayed Jan 2024
    What a fantastic holiday. The resort itself was lovely and the lodge complimented it perfectly. It was contemporary with lots of nice little touches. Food was absolutely amazing. Service was exceptional with every member of staff we came into contact with being friendly, polite and prepared to do what it took to ensure a perfect stay Last year we stayed with another major ski firm and every aspect of our holiday has been eclipsed by our VIP experience. Will be looking to book next year as soon as we get home.
    Read more…
  • Perfect ski holiday

    Carol Evans 03 Feb 2024

    Stayed Jan 2024
    Awesome stay. Staff/team were attentive and point on. Food/chef wonderful. They all need top praise. Chalet had everything you could possibly need.
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  • Skiing with Strangers

    Claire McMillan 03 Feb 2024

    Stayed Jan 2024
    This was my first ski holiday and I had an amazing time. The food was amazing and really enjoyed the nibbles &fizz pre dinner and this was also good to chat with the other guests. The chalet girls were so sweet and helpful and it was lovely to have them as part of the holiday. The option of having drivers drop-off/pick up was so handy and really don’t think I could have done without it. The meals were amazing and LOVED the charcuterie board afterwards- I have taken a picture of every meal I think! It was also lovely we got help sometimes with our skis down to the car - maybe this could be an all the time thing? I had a wonderful time - I really needed a break tbh and it was just so fabulous I’m so sad to leave. Can I stay?
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  • Fantastic holiday, thank you!

    Zoe Dobbs 03 Feb 2024

    Stayed Jan 2024
    We couldn’t have wished for a better family skiing holiday. Excellent service and communication beforehand, a wonderfully smooth and hassle-free private transfer and into a beautiful, well-equipped, spacious and centrally-located chalet. Our hosts, George and Max, were exemplary and nothing was too much trouble, with excellent food and service for both adults and children. We are very sad to be going home!
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  • Ski holiday with 22 friends

    Sarah Princep 03 Feb 2024

    Stayed Jan 2024
    Wonderful and friendly chalet staff in a wonderful setting. Facilities and food were fabulous. The only small improvements could be to refresh the toilet rolls in the communal areas more frequently and to ensure that the steam room was on all the time. A few nuts and crisps before dinner would have been a nice touch.
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