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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

2061 - 2070 of 15888

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  • Bear Lodge excellent in all respects

    Lauran Chatburn 23 Mar 2024

    Stayed Mar 2024
    Great last minute holiday with outstanding service , facilities and environment.
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  • Incredible week!

    Steven Hall 23 Mar 2024

    Stayed Mar 2024
    We stayed here for the 2nd time.. Hotel is perfect for an all round ski stay! Ski in/out, great facilities for kids with the cinema and pool area. Ski passes, ski rental and ski school all on site. The food served in the restaurant was v impressive too.. Most of all though was the quality of service from the staff, particularly how helpful they are.! We will be back for sure ..
    Read more…
  • Great experience!

    Sierk Baalbergen 23 Mar 2024

    Stayed Mar 2024
    Harriet - our host - was the very best - in every way. She has been helpful and a pleasure to be with - did we mention that she is a magician in n the kitchen? Thanks VIP ski - we will be back for more!
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  • SUCH an amazing trip

    Emily Sykes 22 Mar 2024

    Stayed Mar 2024
    Fin, Poppy, Tilly and Lemmie really were the most amazing team! They went above and beyond in everyway and made us feel so so comfortable. The house is honestly insane and I couldn’t recommend enough! Such an amazing holiday thank you so so so much.
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  • Amazing host

    Amy Lennox 20 Mar 2024

    Stayed Mar 2024
    We absolutely could not fault our chalet host. She was absolutely superb! Harriet made our time so enjoyable and she was incredibly accommodating with our two very young children. We had an excellent week, despite some issues with our accommodation, but we could not recommend our host more highly!!!
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  • Great resort, very family friendly

    Al Lindsell 20 Mar 2024

    Stayed Feb 2024
    Les Arcs is an excellent resort with plenty to keep all levels of skier/snow boarder happy. Many of the black runs aren't pisted, which put our group off a bit, but there's some lovely blues and reds through the trees. Aprés is lacking with very few places (pretty much the Folie Douce only) which was a bit disappointing. Found a nice bar in Arcs 1950 if you're happy with a cocktail or glass of champagne instead of live bands and jagerbombs. Bear Lodge is lovely, well appointed and the staff were excellent. It can get noisy with some kids running riot, but there an excellent cinema room and the spa is very nice (especially when the 'quiet times' are adhered to). Food was excellent, as were all the staff, and the loud kids were limited to one pair of exhausted looking parents, so overall a fantastic week, thoroughly recommended unless you're after banging aprés, in which case, go to Austria instead.
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  • Welcome return to Val

    Peter H 20 Mar 2024

    Stayed Mar 2024
    Great chalet in an excellent location. Lovely spa facility in the block. Our chalet host Jay was an amazing chef producing meals to the standard of a good restaurant and looked after us well in all respects. Annabelle, the resort manager was very attentive and we found the concierge team very helpful.
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  • Altitude Lodge - top team VIP

    Pauline G 20 Mar 2024

    Stayed Mar 2024
    Thank you to the team at altitude lodge for looking after us so well this week. Every member of the team (Nick, Ollie, Jess, Imogen, Adam & Joe) were friendly and lovely. Nothing was a problem for them. The transfers were well organised and comfortable. The chalet is in an ideal location on the piste. Very easy ski in/out and it was a novelty to be able to have a pit stop if required during the day. The food was well prepared, varied and tasty. A dietary intolerance in our family was catered for without any fuss. Would definitely recommend!
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  • Brilliant

    Tony . 20 Mar 2024

    Stayed Mar 2024
    A great week in Val d'sere. Great snow, great skiing and a great chalet. The chalet staff couldn't do enough for you, always helpful, always smiling. The food was so so good, as was the wine. Add on to that, coffee brought to your room before breakfast and a concierge service, what more could you want?
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  • Cannot fault the hotel facilities or the great service by all the staff. Food excellent.

    S B 20 Mar 2024

    Stayed Mar 2024
    This was our 2nd trip to Bear Lodge and much enjoyed the stay. However, we will not return due to some totally unnecessary behaviour by some of the children this time (not last year) because of unaware parents. It would be nice to be able to have a drink in the bar before dinner without constant crying and unruly children. Appreciate this is a family hotel but this year there seemed to be no consideration at all by some of the parents for others. The jacuzzi was often filled with very young children - surely not acceptable. Hopefully this was an unusual week and we did very much enjoy our stay overall.
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