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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

2051 - 2060 of 15881

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  • Just Amazing!

    Dan Ingall 23 Mar 2024

    Stayed Mar 2024
    Right from our early arrival the entire VIP team were just fantastic. Chalet host’s Mia and Izzy were super, nothing was too much trouble and the food was lovely every night, certainly no shortage. Ski lessons for our 4 yr old were just so simple with the Bear Club staff just sorting everything. Albie loved both ski lessons and his time in Bear Club, he couldn’t wait for it every day. We will be booking VIP again for next year. Very happy skiers & boarders.
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  • Incredible!

    Ruby Clarke 23 Mar 2024

    Stayed Mar 2024
    An all round amazing experience, we had incredible chalet hosts (Mia and Izzy). They listened to every request and genuinely cared about helping us. The food was also really good.
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  • Great Location and facilities

    Richard Lloyd 23 Mar 2024

    Stayed Mar 2024
    I would suggest that you ask guests to commit to a time that they come to dinner as clearly the kitchen gets backed up if everyone arrives at once. Our only other feedback is that it is disappointing that the pastries at breakfast had not been sourced from a local baker / Boulangerie. It is one of the things that France is famous for!! Many thanks for a great holiday we all loved it!
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  • Bear Lodge excellent in all respects

    Lauran Chatburn 23 Mar 2024

    Stayed Mar 2024
    Great last minute holiday with outstanding service , facilities and environment.
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  • Incredible week!

    Steven Hall 23 Mar 2024

    Stayed Mar 2024
    We stayed here for the 2nd time.. Hotel is perfect for an all round ski stay! Ski in/out, great facilities for kids with the cinema and pool area. Ski passes, ski rental and ski school all on site. The food served in the restaurant was v impressive too.. Most of all though was the quality of service from the staff, particularly how helpful they are.! We will be back for sure ..
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  • Great experience!

    Sierk Baalbergen 23 Mar 2024

    Stayed Mar 2024
    Harriet - our host - was the very best - in every way. She has been helpful and a pleasure to be with - did we mention that she is a magician in n the kitchen? Thanks VIP ski - we will be back for more!
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  • SUCH an amazing trip

    Emily Sykes 22 Mar 2024

    Stayed Mar 2024
    Fin, Poppy, Tilly and Lemmie really were the most amazing team! They went above and beyond in everyway and made us feel so so comfortable. The house is honestly insane and I couldn’t recommend enough! Such an amazing holiday thank you so so so much.
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  • Amazing host

    Amy Lennox 20 Mar 2024

    Stayed Mar 2024
    We absolutely could not fault our chalet host. She was absolutely superb! Harriet made our time so enjoyable and she was incredibly accommodating with our two very young children. We had an excellent week, despite some issues with our accommodation, but we could not recommend our host more highly!!!
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  • Great resort, very family friendly

    Al Lindsell 20 Mar 2024

    Stayed Feb 2024
    Les Arcs is an excellent resort with plenty to keep all levels of skier/snow boarder happy. Many of the black runs aren't pisted, which put our group off a bit, but there's some lovely blues and reds through the trees. Aprés is lacking with very few places (pretty much the Folie Douce only) which was a bit disappointing. Found a nice bar in Arcs 1950 if you're happy with a cocktail or glass of champagne instead of live bands and jagerbombs. Bear Lodge is lovely, well appointed and the staff were excellent. It can get noisy with some kids running riot, but there an excellent cinema room and the spa is very nice (especially when the 'quiet times' are adhered to). Food was excellent, as were all the staff, and the loud kids were limited to one pair of exhausted looking parents, so overall a fantastic week, thoroughly recommended unless you're after banging aprés, in which case, go to Austria instead.
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  • Welcome return to Val

    Peter H 20 Mar 2024

    Stayed Mar 2024
    Great chalet in an excellent location. Lovely spa facility in the block. Our chalet host Jay was an amazing chef producing meals to the standard of a good restaurant and looked after us well in all respects. Annabelle, the resort manager was very attentive and we found the concierge team very helpful.
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