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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Bear Lodge great, visibility not so

    Stephen Lupi 12 Jan 2025

    Stayed Jan 2025
    Bear Lodge is a great place to stay. I stayed in chalet Choko two years ago but this time opted for the hotel as there were only two of us. I can’t really fault the hotel. The staff are super friendly. It has excellent facilities wth the best boot room/ski in ski out I’ve ever been to. The food was of a very good standard with lots of choice. Only two comments: I) the hotel rooms are a bit squeezy with not a lot of room to put your suitcases; and 2) for the price of the holiday there should be complimentary beer at dinner (in addition to complimentary wine which was decent). I probably preferred the chalet for the space, but enjoyed the hotel this year as it’s a more social way to spend the week. This year is the first time that I have been back to the same resort let alone the same accommodation, but even so I would still come Bear Lodge again. Only downside this year was the weather. Plenty of snow but visibility was often very poor.
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  • Even Better Than Last Year

    Paul Hollowday 12 Jan 2025

    Stayed Jan 2025
    Wonderful (third) holiday in Bear Lodge. Friendly luxury experience. The nanny’s were warm and welcoming to our 4 year old, who loved it! We love unwinding in the pool / sauna after skiing. Thank you especially to: Matt, Alex, Henry and Josh for looking after us.
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  • Awesome stay!

    Tina M 12 Jan 2025

    Stayed Jan 2025
    Great time here with George our host. Everything was exceptional!
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  • Super Holiday

    Ann Overton 12 Jan 2025

    Stayed Jan 2025
    We had a super time at Le Manoir. It is a unique and beautiful old building that has been sympathetically and stylishly restored. The team looked after us very well, nothing was too much for them, and they were friendly, helpful and cheerful. The food and drinks were delicious (and plentiful). Bedroom 2 was great, with a very comfortable bed, quality linen, lovely bathroom and lots of storage. Location is ideal for lifts and all Morzine has to offer. A fab way to spend a week with friends. End of 'review' A few niggles for consideration are - that kindling and small logs for the fire were not prepped and ready to use. A fire was needed in the afternoons and evenings for warming the living areas. The entrance to the boot room was a bit untidy (rubbish was there inside and outside all week and looked a bit unkempt generally with washing bags being dumped there). The cinema room smells a bit damp, so this puts you off using it.
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  • Brilliant

    Ian Fogg 12 Jan 2025

    Stayed Jan 2025
    Carly and the whole team were great.
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  • Fab friendly and professional experience

    Charlie Bingham 12 Jan 2025

    Stayed Jan 2025
    Fab friendly and professional experience - Mia, Grace and Iona were great hosts, they were polite, helpful and engaging. The food was delicious every day and the chalet was always clean and tidy.
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  • Denby’s crew

    Ash Mcintosh 12 Jan 2025

    Stayed Jan 2025
    The staff were extremely friendly and welcoming. JoJo, Eddie and James were standouts. Chef James did an amazing job. Food superb. Thinks that can be improved; More gym options. A weights machine and larger dumbbells for men. A small bottle of water each in the bedroom would be nice.. Overall fantastic experience.
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  • Fantastic house, fantastic staff

    Nathan Kathryn The Bizley’s 12 Jan 2025

    Stayed Jan 2025
    We have had a brilliant week at La Manoir!! It exceeded our expectations in all ways!! Ash’s culinary skills were first class every day and the hosting from Ned and Emily was faultless! The afternoon tea and cakes were lovely, especially after a day skiing. Nothing was too much trouble for them. Five stars all round.
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  • Experience

    Frank Streat 12 Jan 2025

    Stayed Jan 2025
    The Chalet and the staff were first class. Especially Nea who was exceptional. Please tell her that. The food provided by Adam was as expected from my experience last year. His quality and presentation were 5 star. My only criticism is that transport was not provided into Les Gets as apparently that is no longer company policy. A change from last year? To conclude it was a thoroughly enjoyable holiday experience so Thank You VIP Ski.
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  • 5 star experience

    Phil Warren 12 Jan 2025

    Stayed Jan 2025
    We had an amazing stay at aspen house and our host Paul was fantastic and accommodating at all times to our family’s needs. Couldn’t recommend VIP Ski highly enough.
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