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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Quality, comfort, location and the team; can’t fault it! We will be back!

    Tiffany Jones 08 Mar 2026

    Stayed Feb 2026
    We had the most incredible holiday at La Plagne in the brilliantly located Graciosa. Travelling with 2 under 5’s meant childcare was a primary consideration and the team at the crèche were fantastic, taking the children on daily outings such as ice skating and trips for hot chocolate and pastries. P (4) became firm buddies with Finn who escorted him to ski school every day and picked him up too. Massive kudos to Annapurna chalet hosts Alex and Polly who looked after us brilliantly, both talented chefs, preparing delicious and top quality meals - including lunches and teas for the children using fresh ingredients (frozen fish fingers not allowed- Alex made his own from scratch). We all loved having our own space and the hot tub was a hit after a day on the slopes. We will definitely rebook and have recommended VIP to all of our friends.
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  • Family ski holiday

    Nicholas Brown 08 Mar 2026

    Stayed Mar 2026
    The first thing we would like to mention is how impressed we were with Arthur, our chalet host. We were his first clients in the chalet and he did a tremendous job with the cooking, always served with a smile on his face. He has a great personality and it was a pleasure spending time with him. All the rest of the staff were incredibly friendly and helpful (especially Jess the chalet manager). You ask in the questions below whether you delivered what you promised. We have said yes although there is a but. In previous years we have stayed with you in Avoriaz and at the Bellvarde and Aspen House loft. Unfortunately no. 5 is the worst chalet we have stayed in (very disappointed there was no fire, and it is considerably smaller than the others). The chalet is looking rather tired, particularly the kitchen which is worn and dirty with a sink that didn’t drain and an extractor that didn’t work adequately. If we were looking to book again and that was the only chalet available, we wouldn’t rent it. This is the first time, after many trips with yourselves that we have been disappointed with the accommodation. We would recommend VIP to family and friends but not this particular chalet.
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  • Fantastic team at 21Forty made our stay!

    Tim and Anna 08 Mar 2026

    Stayed Mar 2026
    What a fab ski (snowboarding) trip! The chalet was wonderful, loved our room, the environment, the location and the set up all brilliant. The chalet team were outstanding in every way, so welcoming, helpful, flexible and put us at ease. They went over and above every day to ensure we were well looked after and all our needs met. What a great group of people, thank you. This is our third VIP trip and this team were the best (and I guarantee we’re not easy to please!). Great food, a flow of drinks and adaptions to catering made effortlessly. We wish you all the best with the rest of the season and your future careers. Thanks VIP Ski for another brilliant holiday, providing an unparalleled service. We will be back next year!
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  • Excellent skiing in Avoriaz

    Simon Jones 08 Mar 2026

    Stayed Mar 2026
    George and Anna did a great job looking after us. Food was very good, as was the wine selection. The location was about as close to the slopes as it's possible to get. The only problem was the dining table. The surface is thick with a sticky covering that George has been unable to remove (he's tried everything). It really spoils what should be a great food service. Napkins stick, glasses stick, piste maps get stuck. If this table was in your family home it would replaced or cleaned with industrial solvent immediately. Everything else was great. Simon
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  • Fantastic week in the mountains

    R D 08 Mar 2026

    Stayed Mar 2026
    This was our first ski trip with our daughter and it honestly could not have been better. After the recent snow in the alps, a great week of blue skies, and the welcoming from the VIP team we all had a great time. From the initial booking and pre call with Alby the week before, the greeting at the airport from Finn to the final day when Charlie and the Concierge team (Ben, Bengy, Will, Joe (and anyone else i missed!)) took our bags down for our trip home, the team could not have done anything more for us. We travelled with friends and Jess (part of VIP's Nanny team) looked after our daughters at times during the day to ensure they had the best time. With Oxygen ski shop in the building, where we hired great equipment and the girls did lessons with, it was super convenient. Jess took the girls, sledging and ice skating which was thoroughly enjoyable, and the girls loved the decorating the helmets. The chalets are ski in and out, but the concierge team were also on hand to take us and pick us up at the end of the day if required. The food cooked by Tomos, Poppy and Katie was excellent, and girls really appreciated the home cooked lunches by Jess during the day. The hot chocolate and chocolate ice cream was also a winner Finn!! We had one goal on this holiday, to ensure that the girls would love there time on the snow and be wanting to come back again. This was achieved and the girls cannot wait for our next trip.... so thanks to everyone who made this first trip so special and we hope to see some of you in a resort in the near future!
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  • Ski Holiday

    Steve Mildren 08 Mar 2026

    Stayed Mar 2026
    An excellent holiday experience from start to finish. Booking was seamless and helpful. Transfer easy and comfortable. The chalet was of a really excellent standard. The food was superbly prepared, with a really good varied menu. All of the staff with whom I came into contact with were friendly, professional and attentive.
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  • Superb for family, everything is so easy, 10m walk to breakfast, kids club, cinema, pool, bar, slope

    Michael Slein 08 Mar 2026

    Stayed Feb 2026
    Superb
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  • Fantastic week away

    Hayley Snazell 08 Mar 2026

    Stayed Mar 2026
    From start to finish it has been a fantastic holiday , all the staff were excellent and really attentive. Everything ran smoothly . Rooms was lovely decorated and had everything you need. Food was really nice and plenty of it.. would highly recommended this hotel , we will definitely be returning next year
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  • Family McGregor

    Andrew Mcgregor 08 Mar 2026

    Stayed Mar 2026
    Excellent on all levels. Food, accommodation, comfort. Ailsa was delightful, kind and sociable. My only 2 pints to raise are:- the location of the chalet is not ski in ski out. Size of our bedroom on the top level was a little small. In comparison Ossetera where we have stayed before is ski in ski out and the rooms more generous. We as a family have had a very Happy time. Thank you.
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  • Amazing holiday

    Laura McGregor 08 Mar 2026

    Stayed Mar 2026
    We had such an amazing week in Avoriaz staying in Chalet Ipaka! The team were so friendly and helpful and the chalet facilities were incredible. The team adapted to our dietary requirements and the whole week felt smooth and effortless - thank you so much!
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