This is our 4th year at Bear Lodge which says it all. The hotel is well designed. The ski-in/ ski-out, the ski room, and hire facilities on-site, are excellent facilities. The pool and wellness centre also. We have always found the staff so lovely - friendly and helpful. This year the food was excellent (which has not always been the case!) - really great menus and dishes. We had two snow days where we were basically stuck in; we were provided with a simple lunch on both days, which was very unexpected and really very appreciated. Additional little touches -like fruit always available, water for the room, kettle in the room if you wanted it. Staff absolutely lovely - so friendly and everyone bends over backwards to help you.
2 areas that we thought could have been better:- the hosting was a very big group, initially 19 people with two ski instructors. We asked if they would split the group and they said they preferred not to. We think that 2 smaller groups, one faster than the other, would have been a better way of running the hosting. We do appreciate the hosting - it's a great way to help understand the resort and to meet other people who are keen skiers.
We also thought it would be nice if in the broadcasts the concierge could alert us to things going on in the village. We nearly missed the ski jumping on Wednesday evening, which is a regular event. Somebody in the village told us about it. Despite mixed weather, We have had an excellent week, and thoroughly recommend Bear Lodge and VIP Ski.