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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic snow and sunshine - in great company

    Tatyana Ellis 10 Mar 2026

    Stayed Mar 2026
    I have been skiing with VIP ski for at least 4 times and I value its aspiration of taking all the worry away and making the experience super smooth. I love the selection of chalets and ski in ski out is super important to us and is always great. However this year there were a few things that really undermined the perfect time I am used to with VIPski. 1. I was asked by Hannah where I’d like dinner booked for the staff day off - I responded with my preferred choice but for whatever reason the table wasn’t booked, I had to go back to Hannah to ask the day before and at that point she couldn’t get a table in that restaurant for 7.30pm. I suggested earlier time, and that was available at this restaurant. However, we didn’t realise that the village show - biggest show of that month was happening at 6pm! No one told us about it and we only saw crowds of people heading for the show as we sat in an empty restaurant. This was very disappointing - first not to be informed about the show, second not have the restaurant booked in advance and third to not offer to book somewhere else so we don’t eat at 5.30pm and miss the show. I started receiving info about events in town on the following day, Thursday. Maybe I wasn’t added to the info group in time? 2. The culinary skills of our host were really challenged when it came to dinners and cakes. We had almost no veg, no cheeseboard even once, (our chalet guests actually resorted to helping ourselves one evening and made cheeseboard with cheeses from the fridge), dry mash, a few carrots burnt to a crisp, etc. I appreciated croissants and pain au chocolates for breakfast this year were much nicer than we had last year in Chalet 2140, so that was nice. And Georgie made really good omelettes in the morning so breakfast was always very good. Other guests in the chalet were extremely nice so that made our experience much better too.
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  • Exceptional Chalet

    Sarah Foyster 10 Mar 2026

    Stayed Mar 2026
    A hidden gem at the "Top of the World' - made even more exceptional by the wonderful and warm VIPski hosts and talented chef that we all enjoyed for the week. We will be back! x
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  • Why go anywhere else

    Tony F 10 Mar 2026

    Stayed Mar 2026
    Another great week in Val d’Isère with VIP. Great company, great food and brilliant chalet hosts, thanks Jo, Ted and Matt. Add to that 6 days of fantastic skiing, sunshine and blue skies and you have the perfect holiday. See you all the same time next year!
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  • VIP Experience

    Ellie Johnson 09 Mar 2026

    Stayed Mar 2026
    We stayed in two bedroom chalet Mio which was contemporary, smart, spacious and extremely comfortable. Great beds, tons of wardrobe and storage, big showers and a huge sofa to rack out on and chat about the day with a complementary beer and a glass of wine. Our chalet hosts, Poppy and Sam were great company and excellent cooks. The menu hit the spot every day. It really was very, very good. The location could not have been more convenient. It was literally 25ft to the blue run down to the lifts - and the ski hire is in the boot room where you have your own lockable chalet locker with heated everything. I advise taking the hire insurance (15€) as one of our party had their skis stolen and we didn’t have to pay anything! There’s a bar on the ground floor if you want to be even more sociable. It’s not noisy, we were right above it and never heard a thing. Concierge are there to help you with any request and every single VIP staff I spoke to was completely charming and helpful. You really get the feeling that nothing is too much trouble. Well done VIP on your fabulous staff and this awesome new residence in La Plagne.
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  • Excellent La Plagne trip at Graciosa

    Geoff Tin 09 Mar 2026

    Stayed Mar 2026
    Many thanks to the team at Graciosa. The chalet staff were excellent great food and service, always very helpful and accommodating. Can’t fault the set up La Plagne, downstairs boot room and ski fitting, easy access to the slopes and the bar for a drink at the end of the day made the holiday trouble free. Would highly recommend VIP and our group are considering returning to La Plagne next year.
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  • Club 2140... Perfect luxury ski chalet

    David Hedgecox 09 Mar 2026

    Stayed Mar 2026
    Club 2140 is a fantastic ski chalet in an ideal location. The VIP staff were incredibly friendly, helpful & attentive throughout our stay. Whether it was serving drinks in the pool and hot tub, ferrying us into town to collect equipment, or preparing delicious food and drinks each day, the team went above and beyond to make the week special. Truly a great group of people who made the experience memorable. Constructive Feedback: One suggestion we mentioned last year was an insulated cover for the outdoor hot tub, and we were told one was being arranged. It would make a real difference, as the hot tub can feel slightly cooler than ideal at times. A quality coffee machine would also be a welcome addition, although that is more of a personal preference.
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  • Group holiday with friends.

    Keith Taylor 09 Mar 2026

    Stayed Mar 2026
    I don’t often write reviews, not because I can’t be bothered, but when I read others I often find my experience to be different. However on this occasion I feel it is important to help others not miss out. The apartment and building were perfect, bedrooms are very generous all on suite and open onto a large shared dining and living area. Ours also had a balcony with hot tube. I think the building is quite new and has been well thought out, Plenty of simple extras that really make a difference without being obvious. All great, but the staff are the real selling point, nothing is too much trouble, Nothing!!!! lifts to town, pick up from the shops, collect shopping, swap this, change that everything was a genuine no problem. In the apartment, we had SAM, LILY and HANNAH looking after us all week between them. Next to the dining area is an open plan kitchen where all meals are prepared from fresh ingredients. Home made cakes, cookies, three course dinners. All tastes, preferences and diets catered for. I would definitely go here again and would also request SAM, LILY and HANNAH to look after me.
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  • Fabulous

    Hayley Manby 09 Mar 2026

    Stayed Mar 2026
    We had a lovely time in La Plagne in this modern apartment Chalet. Thanks to our chalet hosts Calypso, Ellie, Katie and Liv, we were well looked after. Our chef Ash created exceptional dishes and we looked forward to each evening meal. Breakfast was great too and the afternoon tea is always welcome. The decor is nice and the furniture comfortable. Nice bedding and bathrooms, a great boot room and slopeside access, round Sagarmatha off as somewhere we would stay again.
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  • Rochette review

    Melanie V 09 Mar 2026

    Stayed Feb 2026
    Another great ski holiday with VIP. with our friends & the other guests. Eleanor and Cam were fantastic hosts. We didn’t get our morning coffee in bed, which we have always had previously with VIP. The seating in the lounge didn’t work for the chalet to sit down and talk, but we sat down at the table a lot. The concierge & drivers were all fantastic too. Great friendly and professional staff.
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  • Quality, comfort, location and the team; can’t fault it! We will be back!

    Tiffany Jones 08 Mar 2026

    Stayed Feb 2026
    We had the most incredible holiday at La Plagne in the brilliantly located Graciosa. Travelling with 2 under 5’s meant childcare was a primary consideration and the team at the crèche were fantastic, taking the children on daily outings such as ice skating and trips for hot chocolate and pastries. P (4) became firm buddies with Finn who escorted him to ski school every day and picked him up too. Massive kudos to Annapurna chalet hosts Alex and Polly who looked after us brilliantly, both talented chefs, preparing delicious and top quality meals - including lunches and teas for the children using fresh ingredients (frozen fish fingers not allowed- Alex made his own from scratch). We all loved having our own space and the hot tub was a hit after a day on the slopes. We will definitely rebook and have recommended VIP to all of our friends.
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