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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • First time in 20years

    Helen Peasnall 28 Mar 2026

    Stayed Mar 2026
    Freya & George were fantastic hosts. They went above and beyond to look after us all. They were good company and great they were always asking if we needed anything else. Anna was also fantastic for when she was working to cover time off. Fab hosts. George went out to shovel snow as he knew some guests wanted to go to ski earlier than the logics guys would get round. The heating issue took a long time to be resolved. Heating and lack of heated towel rails didn’t seem to move forward. It wasnt until it got cold outside and the whole chalet got cold that it felt it got resolved/ support to move it forward. Adam was great but felt there wasn’t the support to him from the appropriate experts.
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  • Amazing Time!!

    Crissy Hura 28 Mar 2026

    Stayed Mar 2026
    We had such a lovely time! George, Freya and Anna were incredible and took very good care of us! The food was delicious and the team was very attentive and went above and beyond to make sure we had everything we needed. Also want to thank Adam for helping us deal with some unusual circumstances. He really went above and beyond to help us! Can’t wait to come back!
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  • Great Hosts, great time

    Martin Yeomans 28 Mar 2026

    Stayed Mar 2026
    Had the pleasure of George, Freya (and Anna) hosting us for the week in Avoriaz. Fantastic food and service from the chalet team - could not be faulted. Chalet was not without its issues - no heating being the main one that too long to address, more concerningly it would not have been done without our persistence. Issue logged upon arrival and took 5 days to resolve.
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  • Hospitality

    Michel Arnette 28 Mar 2026

    Stayed Mar 2026
    George, Freya and Anna were wonderful and cared for us brilliantly. Also, a shout out to Adam who went above and beyond to assist with some special luggage transport.
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  • Amazing holiday!

    Grainne Barrett 28 Mar 2026

    Stayed Mar 2026
    Truly wonderful holiday. George was just the best possible host! Freya and Anna were absolutely brilliant & all wonderful chefs. Adam was also super helpful as there were a couple of issues but he was on it immediately. Honestly could not have had a better team of young people looking after us. They are a credit to VIP!
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  • Curious George

    Nicholas Warner 28 Mar 2026

    Stayed Mar 2026
    George and Freya were superb hosts and really added something to the trip. There were issues with the chalet which were eventually resolved, I can’t fault the effort from Adam.
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  • Amazing start to finish!

    Adele Edwards 28 Mar 2026

    Stayed Mar 2026
    We had an absolutely fantastic stay with VIP SKI, everything exceeded expectations from start to finish. The chalet itself was beautiful, spotless, stylish, and incredibly comfortable, with stunning alpine views and a cosy atmosphere after a day on the slopes. The location was ideal, making skiing in and out easy and stress-free. What truly made the holiday exceptional was the service. Our chalet host, Ed, was outstanding! He was friendly, attentive, and nothing was ever too much trouble. He really made the experience special. The food was just exquisite, every meal felt like fine dining, with delicious breakfasts, amazing afternoon teas, and incredible dinners each evening. Transfers, ski hire, and overall organisation were seamless, which made the whole trip feel effortless and relaxing. Concierge team were faultless, nothing to much trouble and genuinely really nice lads. This was a genuinely luxurious chalet experience, and we wouldn’t hesitate to book again. Highly recommended for anyone looking for a top-quality ski holiday.
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  • Wonderful stay in an incredible location

    Emma Warner 28 Mar 2026

    Stayed Mar 2026
    George & Freya our chalet hosts were absolutely awesome - along with Adam & the wider team they were always happy to help and make our stay as comfortable as possible. The food was delicious and varied. The chalet is fantastic, right on the slope and super comfortable for a larger group. Highly recommend
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  • Brilliant helpfull funny staff and kind

    will yeomans 28 Mar 2026

    Stayed Mar 2026
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  • Sad to leave…

    Linda Costello 28 Mar 2026

    Stayed Mar 2026
    We have loved our week staying at the Koda chalet with our wonderful chalet hosts Freya and Erin, who have both been simply superb. The food and wine has been excellent and every meal has been carefully prepared. We very much enjoyed chatting with both Freya and Erin. They made our stay so relaxing and enjoyable. Hannah was also super diligent popping in and fulfilling our requests. We were blessed with the weather with a fresh fall of snow mid- week and we enjoyed our final lunch at the fabulous Folie. Just getting into our stride and sad to leave.. thanks VIP Ski
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