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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Truly Magical Holiday

    Alison Mackie 29 Mar 2026

    Stayed Mar 2026
    The moment we arrived at Bellecote Suite we knew we were about to have a truly magical holiday. The VIP Team go the extra mile in every which way to create a seamless happy holiday for the whole family. Booking the holiday was easy. The Admin team always there to answer my many questions. Sam and Polly our chalet hosts get a very special mention. Catering and caring for all our generations from morning till night. Delicious nutritious food for the children. Amazing feasts in the evening. Our girls (4 and 18 months went to Bear Cubs and Ski School. Lauren Lauren Heleanor and Lola made a safe fun creative space for the girls . And Hallie is now in love with skiing and Daisy singing songs she learnt on the journey home. Everything about our VIP holiday was perfect. This is our 4th holiday with them and we will be back. Holidays are not just about everything being perfect. It’s about the magical memories you take home with you. So thankyou VIP team for adding 7 wonderful days to my memory bank 🤍
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  • Staff review

    Ann Andrew 29 Mar 2026

    Stayed Mar 2026
    Great holiday, and all the staff at the chalet have been amazing , Sam, Amelia, meils, poppy, Hugo and other relief staff, very obliging and happy . We did have a bit of an incident and Hugo went over and beyond , and helped us and made sure we were ok , great sized chalet, and very comfortable
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  • Amazing Holiday

    Sadie Donnelly 29 Mar 2026

    Stayed Mar 2026
    We’ve just come back from a great week. The chalet was really comfortable, in a great location, and had everything we needed for a relaxing stay after skiing. The staff made the whole experience special. Hugo was great and made sure everything ran smoothly. Sam, the chef, was amazing—the food all week was delicious and something we looked forward to every day. Amelia and Poppy were always friendly and welcoming. Overall, it was a really enjoyable and easy week. We’d definitely come back and would recommend it to anyone looking for a stress-free ski holiday.
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  • Mountain Magic

    Nigel Tomlinson 29 Mar 2026

    Stayed Mar 2026
    We had a fantastic weeks stay at BV7, the location was ideal for easy access to the slopes and the spacious chalet itself was warm , comfortable & well equipped for long relaxing nights. Our staff were excellent & looked after us from start to finish , we will be looking to return in 2027 Many thanks VIP
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  • Your Dream Ski Chalet, Delivered

    Lucas Tomlinson 29 Mar 2026

    Stayed Mar 2026
    Our stay in Val d’Isère was nothing short of incredible. From the moment we arrived at the chalet, everything felt effortlessly luxurious yet still warm and welcoming. The chalet itself was beautifully designed, blending traditional alpine charm with modern finishes—think exposed wooden beams, cosy fireplaces, and stunning mountain views from almost every room. I must make an honourable mention to Sam, Hugo, Poppy, Amelia and Mills who were wonderful staff who really make the week so special.
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  • Chalet dreams come true …..

    Andrea Tomlinson 29 Mar 2026

    Stayed Mar 2026
    Great food and great hosting. We had an incident one day with one of our party and Hugo and Mills went above and beyond in white day off. They were amazing. Staff very helpful. Only saw chalet manager once and felt he was quite awkward.
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  • Great week

    Douglas Smith 29 Mar 2026

    Stayed Mar 2026
    Great week in BV1. Our chalet hosts Jo, Ted and Matt were excellent - we were very happy with the quality of food and level of care they provided.
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  • Long live Lily & Sam (& Hannah)

    Anya Wilson 28 Mar 2026

    Stayed Mar 2026
    What an incredible week. We were so well looked after and everything we ate was absolutely delicious. Lily and Sam were exceptional hosts - couldn’t have asked for more!
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  • 3rd time for Beluga

    RACHEL C 28 Mar 2026

    Stayed Mar 2026
    Third time staying in chalet beluga with VIP. Love the chalet but Had quite a few hiccups on the chalet heating- with it not working for most of our stay - and rooms being cold with no underfloor heating and towel rails not working. Finally got it working on Thursday after much perseverance and trying by Adam the resort manager. This issue was compounded by the fact that Adam shared on the day of our arrival that the fireplace was also out of action (due to an incident the night before) - so no alternative source of heat. Our hosts - George and Freya were amazing. So friendly and accommodating- they really felt like a part of our group.. Some of the meals while tasty were a little disappointing with the portion sizes being very small (the monkfish dish for example being borderline comical with most plates having 3 tiny (thumb size) pieces of fish). also not all plates were always portioned equally so depending on where the plates fell as they were delivered to the table, meant you may have a smaller or larger serving. Overall, the holiday was fantastic - I would happily book with VIP again - but it was tarnished a bit by the heating issues which took far too long to resolve - despite the best efforts of Adam.
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  • La Plagne

    S T 28 Mar 2026

    Stayed Mar 2026
    We had an absolutely fantastic holiday and couldn’t have asked for a better experience. The customer service was truly on point from start to finish – everyone was incredibly friendly, attentive, and always focused on the little details that really make a difference. Nothing ever felt like too much trouble, and the whole team created such a warm and welcoming atmosphere throughout our stay. It was also incredibly kid-friendly, which made the holiday so much more relaxing for us as parents – the children absolutely loved it. Our host, Imani, was superb and made everyone feel comfortable right away, which really set the tone for the whole trip. Although it was a shared chalet, we luckily ended up with another family, which worked out perfectly and added to the overall experience. We would happily come back again and highly recommend it to anyone looking for a friendly, well-run ski holiday.
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