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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Chalet dreams come true …..

    Andrea Tomlinson 29 Mar 2026

    Stayed Mar 2026
    Great food and great hosting. We had an incident one day with one of our party and Hugo and Mills went above and beyond in white day off. They were amazing. Staff very helpful. Only saw chalet manager once and felt he was quite awkward.
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  • Great week

    Douglas Smith 29 Mar 2026

    Stayed Mar 2026
    Great week in BV1. Our chalet hosts Jo, Ted and Matt were excellent - we were very happy with the quality of food and level of care they provided.
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  • Long live Lily & Sam (& Hannah)

    Anya Wilson 28 Mar 2026

    Stayed Mar 2026
    What an incredible week. We were so well looked after and everything we ate was absolutely delicious. Lily and Sam were exceptional hosts - couldn’t have asked for more!
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  • 3rd time for Beluga

    RACHEL C 28 Mar 2026

    Stayed Mar 2026
    Third time staying in chalet beluga with VIP. Love the chalet but Had quite a few hiccups on the chalet heating- with it not working for most of our stay - and rooms being cold with no underfloor heating and towel rails not working. Finally got it working on Thursday after much perseverance and trying by Adam the resort manager. This issue was compounded by the fact that Adam shared on the day of our arrival that the fireplace was also out of action (due to an incident the night before) - so no alternative source of heat. Our hosts - George and Freya were amazing. So friendly and accommodating- they really felt like a part of our group.. Some of the meals while tasty were a little disappointing with the portion sizes being very small (the monkfish dish for example being borderline comical with most plates having 3 tiny (thumb size) pieces of fish). also not all plates were always portioned equally so depending on where the plates fell as they were delivered to the table, meant you may have a smaller or larger serving. Overall, the holiday was fantastic - I would happily book with VIP again - but it was tarnished a bit by the heating issues which took far too long to resolve - despite the best efforts of Adam.
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  • La Plagne

    S T 28 Mar 2026

    Stayed Mar 2026
    We had an absolutely fantastic holiday and couldn’t have asked for a better experience. The customer service was truly on point from start to finish – everyone was incredibly friendly, attentive, and always focused on the little details that really make a difference. Nothing ever felt like too much trouble, and the whole team created such a warm and welcoming atmosphere throughout our stay. It was also incredibly kid-friendly, which made the holiday so much more relaxing for us as parents – the children absolutely loved it. Our host, Imani, was superb and made everyone feel comfortable right away, which really set the tone for the whole trip. Although it was a shared chalet, we luckily ended up with another family, which worked out perfectly and added to the overall experience. We would happily come back again and highly recommend it to anyone looking for a friendly, well-run ski holiday.
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  • Amazing VIP service from start to finish

    L C 28 Mar 2026

    Stayed Mar 2026
    What an unforgettable holiday! Maxine was so helpful with the booking experience, and went above and beyond to ensure that we had everything we needed organised to an incredibly high standard. The chalet was absolutely stunning and we were so beautifully hosted in Sagamartha. The resort was perfect for families and beginners. I highly recommend VIP Ski
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  • Amazing week

    Flora J 28 Mar 2026

    Stayed Mar 2026
    Thank you for this week, the chalet and service was amazing. The best hosts ever!!
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  • The most incredible ski holiday

    Fern Ashby 28 Mar 2026

    Stayed Mar 2026
    From start to finish, everything was flawless. The booking process with Maxine was completely seamless, making everything so easy and stress-free. Once we arrived at the chalet, it only got better. We were lucky enough to have the most amazing hosts, special shoutout to Calypso and Katie, who went above and beyond all week to make sure we were looked after and having the best time. And the food… wow. Ash absolutely blew us away with every single meal. Not only was everything delicious, but he also went out of his way to cater to all our preferences. It was a luxury dining experience every day. All in all, a fantastic week with an incredible team who made it so special. Thank you to our wonderful hosts, we can’t wait to come back!
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  • A perfect week away!

    Darcy Isaacson 28 Mar 2026

    Stayed Mar 2026
    We have had the most wonderful week away thanks to our amazing chef Ash and lovely hosts Calypso and Katie, you are all incredible! The chalet was perfect in every way, would love to come back!
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  • Magic!!

    Paige G 28 Mar 2026

    Stayed Mar 2026
    An absolutely incredible week staying at the Club Sagamartha Penthouse - the team were nothing short of sensational. Thank you Maxine for sorting everything and making it such a perfect trip. I couldn't recommend it more!
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