Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Thank you for another excellent holiday. A couple of suggestions for improvement: 1) we didn't rate the quality of the house wine. 2) Chalet hosts were excellent on the whole but need to (i) pace courses out a bit more - sometimes felt like we were being rushed through dinner to get to the end as much as possible and (ii) keep volume of their own conversation down a little during dinner.
We have had 3 ski holidays with VIP and this is the best by far. VIP have really upped their game and it was really fantastic. James (Chef) prepared amazing and varied menus for all and was smiling ALL the time. The other James was helpful, cheerful and efficient, and kept the chalet very clean. Kat was amazingly helpful with great info on ski runs and very helpful with ski school (ESF). They were three great people doing a fabulous job and doing it well. The resort was super with wonderful skiing for all levels. We will definitely come again!
We had a wonderful week at Altitude Lodge. The staff were really lovely, friendly and helpful. The room was spacious and well designed, and our hot tub was a real luxury and well looked after. (Very minor comment - We would have like another outside chair or two, maybe even a lounger.) The food was fantastic all through the day from breakfast to tea and dinner, especially delicious cakes at tea and 3 course dinners to die for. I cannot fault the service and super atmosphere at the Lodge. You have a fabulous team there and we have never had such a wonderful skiing holiday. We would definitely come back if we have the chance, We just wish we didn't have to leave.
We all thoroughly enjoyed the holiday and would come back to Chalet du Bois. Just a couple of comments... The food/menu was excellent although perhaps a bit much to have every night, it would have been nice to have a few nights with a more basic meal such as Spaghetti bolognese or similar. Also, the resort manager didn't really have anything to say to us at all so other than meeting him on getting off the transfer bus he didn't say anything to us, even on his mid-week visit to the chalet. Another great week so thank you!