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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Kathryn H 23 Oct 2013

    Stayed Mar 2013
    Very good holiday - staff hard working, professional - nothing is too much trouble for them. Pete's special vegetarian meals he cooked for me were great as was all of his food. The chalet was kept immaculately. The only thing I could add to the chalet would be a Nespresso machine! This is no criticism of the coffee provided, but only two of us drank coffee - one only decaf and me regular, but each time it meant making a large pot for fresh coffee. The pods would have worked better as we could each have chosen a brew to suit our individual tastes and made a cup at a time. Thanks to all for a great holiday.
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  • Guest Review

    Emma F 23 Oct 2013

    Stayed Mar 2013
    Thanks for a fantastic trip! I had an excellent time the chalet and food were great and the staff could not do enough to help throughout our stay.
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  • Brilliant combination

    Elizabeth H 23 Oct 2013

    Stayed Mar 2013
    St Anton and Montjola proved great for non-skier too. The hotel had a friendly chalet atmosphere where we all felt completely at home (rather than 'them and us' guests). Brilliant combination. Well done everyone!
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  • Guest Review

    Charlotte H 23 Oct 2013

    Stayed Mar 2013
    Overall, I had a lovely time and would definitely recommend you and use you again. Our chalet hosts were very friendly and helpful and knowledgeable about where we could ski and where to go for lunch - Kirsty, Kate and Murray definitely helped to make our stay the great experience that it was. The food in the chalet was also of a very high standard.
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  • Guest Review

    Clare S 23 Oct 2013

    Stayed Mar 2013

    Over all we had a fantastic holiday, location of chalet excellent, accommodation was lovely - only issue was around heating - it was too hot, but we were told it's an issue with building. Our nanny was excellent and really made the holiday. Resort and skiing were fantastic. We did have a fantastic first family ski holiday which was a result of very helpful staff in the UK office (Jess) and a very good nanny (Steph).

    We are aware that some of our guests have found Aspen rather hot in the past and clearly it is not environmentally friendly to cool the building by opening the balcony doors. We are pleased (at last) to announce that we have successfully found a cunning way of reducing the ambient temperature in the building and restoring individual room controls by disabling a heat regeneration unit and incapacitating some sensors. Tests after the season (Spring 2014) have been successful and everyone will now be able to control the temperature in their lounge and bedrooms by an individual thermostat rather than opening the doors and melting the nursery slopes! Apologies to our Aspen faithful that it has taken us so long to work this out and many thanks for your enduring patience.

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  • Guest Review

    Anwer S 23 Oct 2013

    Stayed Mar 2013
    My 3rd VIP ski trip and as good and enjoyable as the previous two! Very impressed at your consistently high quality of staff and standard of service and catering|
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  • Guest Review

    Glennis P 23 Oct 2013

    Stayed Mar 2013
    Everyone agreed it was a great holiday, our vegetarians were particularly impressed with the food; the spa service was also used by some of the group, who found it to be very good especially as it came to the chalet. The atmosphere in the chalet added to the enjoyment of the holiday due to the friendly and efficient, but not intrusive, chalet hosts. We will certainly be looking at holidays with VIP in the future.
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  • Guest Review

    VIP SKI 23 Oct 2013

    Stayed Oct 2013
    As Chalet Poudreuse is brand new for us this winter we have no previous guest comments to share at the moment. Of course, we give the chalet 5 stars, but come back later in the year to see what our guests thought of the chalet and their VIP SKI holiday.
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  • Guest Review

    Michelle L 23 Oct 2013

    Stayed Mar 2013
    Another great VIP holiday. Would like to mention Liam (nanny) although he was not my nanny, he was excellent! My kids loved him and he was so natural with them. The staff this year were also much friendlier than last year. The only negative comment is the playroom is too dark! A shuttle to Avoriaz would be nice once or twice a week (as no ski hosting )
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  • Guest Review

    Chris G 23 Oct 2013

    Stayed Mar 2013
    A thoroughly excellent trip. Special mention has to go to Beth and Anna both of whom were incredible with our children and made the holiday a really relaxing trip.
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