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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Lyn Whaley 28 Dec 2013

    Stayed Dec 2013

    Our first time with VIP and we will certainly book again. The brochure description was accurate, and we had a lovely relaxing holiday. The food and service was out of this world, and nothing was too much problem.

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  • Perfect. holiday-perfect hosts

    Tracey Mcgavin 28 Dec 2013

    Stayed Dec 2013
    Unbelievable location, combined with excellent staff members. Josh & Gareth provided all round top hospitality. A fantastic week for my family and friends. Thank you VIP ski.
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  • Guest Review

    Leslie Furst 28 Dec 2013

    Stayed Dec 2013

    Very friendly staff who made us feel very welcome. Chalet was convenient to ski area and town. Great meals and delicious teas and sweets! We stayed in the Merlot chalet.

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  • Fantaski holiday

    Jeff Craft 28 Dec 2013

    Stayed Dec 2013

    We thought the whole experience was fantastic. We felt relaxed and enjoyed the home from home holiday with all the extra trimmings, hot tub, bath robes, great food. The team at Pierre worked hard to make the week stress free, nothing was too much trouble to accommodate. The location, the weather and the snow was also great. Thank you VIP

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  • Christmas at Marielaine

    Chris, Kathy & Jonathan Dunkerley 28 Dec 2013

    Stayed Dec 2013

    Fantastic holiday. Chalet was perfect and made the Christmas experience so much more special. Food was exquisite and a credit to our host James who took exceptional care of us. Skiing was great and although we were often the laziest of guests we made the most of the sunny days. And so much easier when chauffeured to the slopes! Many thanks and sure we'll see you again soon!

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  • Josh and Gareth make the perfect week

    Neil Boyden 28 Dec 2013

    Stayed Dec 2013
    Perfect chalet, perfect location, perfect hosts. Josh and Gareth have been superb throughout the whole week and the kids even managed to convince them into a game of FiIFA on the PS3 - at no extra cost!
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  • The Morzine Possy

    James Meakin 28 Dec 2013

    Stayed Dec 2013

    Great Holiday location. Fantastic chalet host called Tom Pilgrim! All the food was spectacular and cooked to perfection! The whole experience was very professional. What more can you ask for on a skiing holiday! Big thank you to Trinny Bregstein and all VIP host and cavern staff for an awesome Christmas week! We look forward to seeing you in the future! Best wishes to everyone at VIP for 2014! Meakin and Tapping families xxx

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  • Simply Superb

    Sarah Wilkinson 28 Dec 2013

    Stayed Dec 2013

    This is our third consecutive Christmas at Club Bellevarde, which says it all really. The staff have been incredible every time - quite an achievement. The chalet is warm and welcoming and the food is superb. Last year, our 10-year-old had a major injury and the whole team rallied round - their support was way beyond the call of duty and made us VIP-converts for life. It's all about the team, and this team is 5 star in every sense.

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  • Guest Review

    Michael Smallwood 28 Dec 2013

    Stayed Dec 2013
    Our third visit to Val with VIP - and with the exception of the flight experience with Monarch it has been superb . A great chalet with a very good host (Rihanna ) who looked after us exceptionally well providing great fiood,good company and a constantly clean and pleasant environment. At the time of writing we have not endured the return leg with Monarch - but if it is even close to our outbound leg it will cause us it review if we will use VIP again. Check in at Gatwick on 22/12 took 1 hour and 40 minutes. The queue to the desks extended halfway across the entire concourse. When finally we approached the desk the attendant was clearly inexperienced , the equipment failed and they ran out of baggage labels. We were then told that while our suitcases were underweight our boot bags were over and our ski bags were also under... so despite aggregate underweight we had to take items from the boot bags and place them in the ski bags - following which ALL of the bags were dispatched to the hold!!! Utter madness that we witnessed other clients experience. Onboard the plane was configured in classic charter mode with minimal leg room. My recollection is that VIP used to promote their business as avoiding charter conditions and flight times ( which have also drifted it early departures now)- our experience on this trip has left us very underwhelmed and considering if we need to find an alternative company to use in 2014 which would be a shame. VIP need to review their airline partner as a matter if urgency in our opinion!!
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  • A great week

    Ed Keevil 28 Dec 2013

    Stayed Dec 2013

    It has been a superb week in val d'isere. The hosts have all been fantastic, what Russ lacked in snowboarding skills (had a slight limp for most of the week as a result), he made up for with his hospitality. Harriet, Jamie and Sophie were equally as impressive, and their constant enthusiasm and welcoming nature made it really easy to settle in! I will miss them all greatly!!!

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