Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Our fifth time with VIP and once again a very successful holiday, our chalet host Maddy was excellent, always with a smile and she kept the chalet in impeccable order, even with two little kids running around. Great service all round and I am sure we will be returning again next year!
I have already reviewed our holiday which was great in itself. However we were really dissatisfied with the transfers. For a company named "VIP" wedging people onto a bus made for hobbits and children doesn't befit the name or the price of the holiday. We had more leg room on our flight which was only an hour and twenty minutes. 3 hrs on the bus to and from Grenoble was torture.
We have pondered the issue of coach transfers long into the night and spoken to our guests at length over the years. We have done our best to acquire modern comfortable coaches with a sensible seat pitch, working loos and reliable drivers but there is no doubt that a coach journey is never going to be the most enjoyable aspect of a ski holiday. Unfortunately, the cost of private transfers can appear a little breathtaking (it is easy to forget that a one way taxi to Val d’Isere occupies a vehicle and a driver for an entire day), particularly if you don’t have at least four in your group, and most of our guests have said that they simply do not feel that the cost is justified for the sake of a few hours of additional comfort. We therefore include coach transfers in the standard price of our holidays for the majority of our customers that have said that they are happy with this small inconvenience at a pragmatic cost. Nonetheless, we recognise that some guests, and particularly those of larger stature, or unused to coach travel, would rather the convenience of a private vehicle to and from resort, and we are therefore delighted to arrange this service at an additional cost.
This has been the best holiday I've had yet ... we have come to val d'lsere , Madrisah and spent our Christmas with Nick that is also away from home we have had such a great time together he felt like part of our family. The breakfast,nibbles,dinners&deserts have also been great... I've also love my hot chocolate in the morning yummy Skiing has been absolutely great first time Defo come here again The drivers have also been very helpful &great to speak too. Going too miss you NICK wish we could bring you home HAPPY NEW YEAR <3 Taylor Meikle...
This has been the best holiday, best Xmas ever, Nick has been the best host. The skiing has been incredible.
We have been so well looked after by the VIP team here. Everything from the chalet itself, the hot tubs, the staff, the food - all fantastic. Tilly, our daughter, was the only very little person in the chalet and the staff were so good with her - thanks Harriet for making her teatimes more exciting! And thanks Finn and Lorna for the amazing food all week - particularly Christmas lunch. Would definitely recommend VIP and this chalet.
Gareth and Josh were the perfect hosts, they are an absolute credit to VIP. The food they presented was exemplary, just an absolute pleasure to be here. The added bonus is they are both nice guys, they made us feel so comfortable whatever the situation especially with the children. Thanks again....