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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best Christmas

    Kathryn Kock 29 Dec 2013

    Stayed Dec 2013
    The chalet was wonderful, the perfect size for a family of 5. Our Chalet host Laura was an absolute delight! She was constantly smiling and made us feel right at home. She is also a brilliant cook and the food was all great. The whole team was very helpful and always on hand to deliver any assistance we needed. The only feedback we have is that the team should learn more about the restaurants in the area, as the restaurant we ate in was poor and they weren't able to recommend a good one. However it's only there second week so we weren't fussed at all. Overall, we had a wonderful Christmas made warm and special by our hosts at Ski VIP
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  • Sequoia

    Charlie Birkett 29 Dec 2013

    Stayed Dec 2013

    Our fifth time with VIP and once again a very successful holiday, our chalet host Maddy was excellent, always with a smile and she kept the chalet in impeccable order, even with two little kids running around. Great service all round and I am sure we will be returning again next year!

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  • Great holiday terrible transfers

    Heidel Campbell 29 Dec 2013

    Stayed Dec 2013

    I have already reviewed our holiday which was great in itself. However we were really dissatisfied with the transfers. For a company named "VIP" wedging people onto a bus made for hobbits and children doesn't befit the name or the price of the holiday. We had more leg room on our flight which was only an hour and twenty minutes. 3 hrs on the bus to and from Grenoble was torture.

    We have pondered the issue of coach transfers long into the night and spoken to our guests at length over the years. We have done our best to acquire modern comfortable coaches with a sensible seat pitch, working loos and reliable drivers but there is no doubt that a coach journey is never going to be the most enjoyable aspect of a ski holiday. Unfortunately, the cost of private transfers can appear a little breathtaking (it is easy to forget that a one way taxi to Val d’Isere occupies a vehicle and a driver for an entire day), particularly if you don’t have at least four in your group, and most of our guests have said that they simply do not feel that the cost is justified for the sake of a few hours of additional comfort. We therefore include coach transfers in the standard price of our holidays for the majority of our customers that have said that they are happy with this small inconvenience at a pragmatic cost. Nonetheless, we recognise that some guests, and particularly those of larger stature, or unused to coach travel, would rather the convenience of a private vehicle to and from resort, and we are therefore delighted to arrange this service at an additional cost.

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  • Good but could be better for the staff

    Chris Quartly 28 Dec 2013

    Stayed Dec 2013
    Negatives. Toilet system inoperative, bedside light bulbs blown, light inoperable in WC next to boot room Chalet staff working conditions poor. Oven door closure not working properly, dishwasher only had a single 1 and a half hour cycle programme, staff had to use an additional fridge 2 floors below as kitchen fridge had insufficient storage Positives. Helpful staff especially as the airline had lost our bags, food good , clean chalet Would return!!!
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  • Christmas holiday

    Taylor Meikle 28 Dec 2013

    Stayed Dec 2013

    This has been the best holiday I've had yet ... we have come to val d'lsere , Madrisah and spent our Christmas with Nick that is also away from home we have had such a great time together he felt like part of our family. The breakfast,nibbles,dinners&deserts have also been great... I've also love my hot chocolate in the morning yummy Skiing has been absolutely great first time Defo come here again The drivers have also been very helpful &great to speak too. Going too miss you NICK wish we could bring you home HAPPY NEW YEAR <3 Taylor Meikle...

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  • Awesome!

    James Meikle 28 Dec 2013

    Stayed Dec 2013

    This has been the best holiday, best Xmas ever, Nick has been the best host. The skiing has been incredible.

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  • Josh and Gareth

    Jean Boyden 28 Dec 2013

    Stayed Dec 2013
    It's been fantastic. Josh and Gareth are the nicest hosts possible. They are friendly and professional and have provided us with the most delicious meals every day, nothing is too much trouble for them. I. Really sad to be leaving.
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  • What a great week

    Emma Burt 28 Dec 2013

    Stayed Dec 2013

    We have been so well looked after by the VIP team here. Everything from the chalet itself, the hot tubs, the staff, the food - all fantastic. Tilly, our daughter, was the only very little person in the chalet and the staff were so good with her - thanks Harriet for making her teatimes more exciting! And thanks Finn and Lorna for the amazing food all week - particularly Christmas lunch. Would definitely recommend VIP and this chalet.

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  • Perfect host

    Lorna Thompson 28 Dec 2013

    Stayed Dec 2013
    Eliza was a perfect host and managed to save the holiday with her pleasant attitude and diplomatic skills. As a couple we were disappointed to be put in a chalet with a family with 2 young children who woke us up in the night and 6am in the morning, so not a relaxing holiday. The family also made it clear they were not happy couples were in the chalet causing an awkward environment. Eliza is a lovely accommodating and helpful girl, all the food was really delicious and better than when we went out for meals. The chalet could be improved if Tvs where in rooms and the shower didn't spray on the floor.
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  • Man v Food

    Steve McGavin 28 Dec 2013

    Stayed Dec 2013

    Gareth and Josh were the perfect hosts, they are an absolute credit to VIP. The food they presented was exemplary, just an absolute pleasure to be here. The added bonus is they are both nice guys, they made us feel so comfortable whatever the situation especially with the children. Thanks again....

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