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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Cracking Week

    Ffion Thomas 13 Feb 2014

    Stayed Feb 2014

    We've just spent a week in Chalet Du Pre, Morzine. A beautiful Chalet in a brilliant location, ski lifts and town centre just a few minutes walk. Alys our host was fantastic, food delicious, Chalet spotless and nothing too much trouble. Thank you VIP team!

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  • first time at a catered chalet - skeptic turned convert

    sharon yeoh 13 Feb 2014

    Stayed Feb 2014

    The chalet was spacious, comfortable, well equipped and clean. Nice big modern bath for those sore muscles. Lovely fireplace, dining & living area for hanging out with my friends. Very homely. Having a chalet host made a real difference, especially with Sophie who has the loveliest smile! There was a real sense of hospitality and we felt well looked after. From wake-up coffee to the full breakfast cooked to order, (and not having to load the dish washer ourselves pre-ski), to the cakes and tea all laid out awaiting our return, to the beautifully cooked dinners. I was surprised how much I enjoyed just relaxing in the chalet in the evenings and not having to go in search of food even though I normally enjoy eating out. We were impressed with the effort that went into preparing our meal, and I enjoyed every single meal! The pasta version of Tartiflette was especially good! On Wednesday reception made a good restaurant recommendation and booking for us. Sebastian the chalet manager also visited us several times during our stay and helped us even on his day off. The journey / transfers were also very efficient and there is always someone who can help at VIP. Overall, 5 stars. I would definitely go with VIP again.

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  • Thank you VIP

    Clare Bradbury 13 Feb 2014

    Stayed Feb 2013
    Had a wonderful week in a chalet that was very comfortable, warm and felt like home. Mimi looked after us extremely well and was both a confident and competent cook, and kept the chalet spotless. Seb the chalet manager was attentive and extremely helpful, nothing was too much trouble. If anyone reading this review is in any doubt .....all we would say is go with VIP - fantastic, we loved it.
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  • Great holiday - Merlot

    Kam Lally 13 Feb 2014

    Stayed Jan 2014

    The Merlot chalet is very comfortable, spacious and in a fantastic location. Views from the living room and hot tub onto the slopes are amazing. All in our chalet had a great time which was enhanced by our wonderful hosts, Joe and Rich.

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  • 3 day short break

    Jon Gay 13 Feb 2014

    Stayed Feb 2014

    Great accommodation , excellent staff all extremely helpful . Absolutely no complaints . Will happily come again and recommend others .

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  • A great 4th trip with VIP

    SE H 12 Feb 2014

    Stayed Feb 2014
    Overall another great week. VIP delivered as always. Fab snow, amazing chalet (perfect for our party), good food!
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  • Chalet of the decade

    Andy Watt 12 Feb 2014

    Stayed Feb 2014

    Food - wicked. Attention to detail straight cold excellent. My tea in the mornings still has the bag in, just like I asked. I've read "zen and the art of motorcycle maintenance", and Kate and Beth know what Quality (with a capital Q) is. Combined with the best conditions I've ever seen in an alps resort, this is an unbeatable holiday. We've stayed with VIP in meribel before: the location of the chalet and the service levels here in morzine mean we may well use this as a go-to option each year.

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  • Guest Review

    Charles Nissen 12 Feb 2014

    Stayed Feb 2014
    Delightful,experienced and friendly staff. Marvellous location. Presented with a very good choice of menu each morning followed up with excellent food. Room very dissapointing indeed claustrofobic -no windows only a skylight.The lighting in the room was poor.
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  • perfect break

    richard tomalin 12 Feb 2014

    Stayed Feb 2014

    we have just returned from our second visit to Altitude Lodge.It has again been a wonderful experience and we congratulate Freddie, Ronnie,Jess, Rachel and all the team who worked tirelessly to make it so.On top of that comes the location ,the comfort, the food -and of course, the snow! It is now on my list of my favourite places.. hope to repeat the experience

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  • Guest Review

    morven barnes 12 Feb 2014

    Stayed Feb 2014
    we really enjoyed our holiday, both the chalet staff and the nannies were the most helpful and flexible in trying to accomodate a very large group of us with all our very different needs.
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