Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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We've just spent a week in Chalet Du Pre, Morzine. A beautiful Chalet in a brilliant location, ski lifts and town centre just a few minutes walk. Alys our host was fantastic, food delicious, Chalet spotless and nothing too much trouble. Thank you VIP team!
The chalet was spacious, comfortable, well equipped and clean. Nice big modern bath for those sore muscles. Lovely fireplace, dining & living area for hanging out with my friends. Very homely. Having a chalet host made a real difference, especially with Sophie who has the loveliest smile! There was a real sense of hospitality and we felt well looked after. From wake-up coffee to the full breakfast cooked to order, (and not having to load the dish washer ourselves pre-ski), to the cakes and tea all laid out awaiting our return, to the beautifully cooked dinners. I was surprised how much I enjoyed just relaxing in the chalet in the evenings and not having to go in search of food even though I normally enjoy eating out. We were impressed with the effort that went into preparing our meal, and I enjoyed every single meal! The pasta version of Tartiflette was especially good! On Wednesday reception made a good restaurant recommendation and booking for us. Sebastian the chalet manager also visited us several times during our stay and helped us even on his day off. The journey / transfers were also very efficient and there is always someone who can help at VIP. Overall, 5 stars. I would definitely go with VIP again.
The Merlot chalet is very comfortable, spacious and in a fantastic location. Views from the living room and hot tub onto the slopes are amazing. All in our chalet had a great time which was enhanced by our wonderful hosts, Joe and Rich.
Great accommodation , excellent staff all extremely helpful . Absolutely no complaints . Will happily come again and recommend others .
Food - wicked. Attention to detail straight cold excellent. My tea in the mornings still has the bag in, just like I asked. I've read "zen and the art of motorcycle maintenance", and Kate and Beth know what Quality (with a capital Q) is. Combined with the best conditions I've ever seen in an alps resort, this is an unbeatable holiday. We've stayed with VIP in meribel before: the location of the chalet and the service levels here in morzine mean we may well use this as a go-to option each year.
we have just returned from our second visit to Altitude Lodge.It has again been a wonderful experience and we congratulate Freddie, Ronnie,Jess, Rachel and all the team who worked tirelessly to make it so.On top of that comes the location ,the comfort, the food -and of course, the snow! It is now on my list of my favourite places.. hope to repeat the experience