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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Charlotte T 11 Feb 2014

    Stayed Feb 2014

    Just returned home from a wonderful week at Altitude lodge. Freddie, Ronnie, Jess and the team work tirelessly to ensure that you have a truly indulgent holiday. The location could not be better and makes for a happy holiday for small children and skiing experts alike. Great skiing, hot tub overlooking the mountains, ski in/ski out, fantastic food and wine, great nannies - what more could you want?! I'm sure we'll be back.

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  • Fab 40th birthday week

    Paul & Gillian Holder 11 Feb 2014

    Stayed Feb 2014
    Good flight, great chalet, good food and friendly staff.
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  • Guest Review

    jason ellis 11 Feb 2014

    Stayed Feb 2014
    Good holiday, have used VIP a number of times, this is the first in their hotel in St Anton. Very good resort. Will look to make another visit to this resort
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  • Excellent experience.

    Sarah Stannard 11 Feb 2014

    Stayed Feb 2014

    Just returned from a week in Marielaine. Our first chalet holiday and we couldn't have asked for anything better. VIP has a team of hardworking, pleasant and professional young people on the ground and nothing was too much trouble. Special credit to our host, Hope, and to all the drivers who cheerfully ferried us around the resort. Would recommend The Den for dinner on the night when staff have the evening off. Planning to return before the end of this season. Thank you VIP SKI.

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  • Review

    Reuben Butler 10 Feb 2014

    Stayed Feb 2014
    People were lovely. The food was pretty average, everything was butter and cheese coated and generally over cooked. Shame nothing Austrian, or varied from 1980's English cooking. No proper muesli, only white sandwhich bread for breakfast toast.
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  • Spoilt for anywhere else now!

    Lucy Nicholson 10 Feb 2014

    Stayed Feb 2014

    I cannot stop telling everyone what a fabulous time we had at Altitude Lodge - the whole experience was wonderful from start to finish - booking everything at once was wonderful, no worries about ski passes, boots, skis or having to think about food or shopping - pure heaven! As we were travelling without children I did have a small concern that we might be overwhelmed by families at Altitude - not a bit of it - there were families there with wonderful children who were extremely well catered for by the nannies and ski school - as well as young couples - a great mix - we dined as a group of adults and the company was excellent. Freddie, Ronnie and their team (memorably Devon and Rachel ... as well as Sam and the backroom boys and girls) worked ceaselessly to ensure that nothing was too much trouble - from lifts up and down to Les Gets to recommending good places to ski (and there are plenty of those!) Lots of boardgames, delicious food, great ski in/out and a sauna to ease my aching bones at the end of the day. Now I am completely spoilt and can't think that I'll want to go anywhere else - in fact I'm trying to squeeze another week in this year it was that good. Thank you everyone, you are a credit to the company that you work for.

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  • Superb

    Stuart Paton 10 Feb 2014

    Stayed Feb 2014

    Excellent holiday: chalet host and nanny exemplary.

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  • Great place to stay

    Liz Murphy 10 Feb 2014

    Stayed Dec 2013

    We thoroughly enjoyed our holiday here over New Year. There were eighteen of us, one family from age 68 down to 3 months. Tom, Hannah and Pia were amazing. They all looked after us so well, and were so kind. They really made us feel at home. Can't always have been easy for them with a big family piling in, noisy and untidy but they coped with it all. Toms cooking was wonderful, all felt so spoilt with his delicious food and yummy cakes. Tom also very kindly lent his helmet and ski trousers to son-in-law Phil, whose bag didn't turn up for few days. There were a couple of other hiccups, we were late arriving , didn't get there till early evening so all tired and hungry, very glad to see friendly faces , glass of champagne and very welcome supper. Hot tub didn't work for couple of days, and electricity went off at crucial time one evening and Tom had to do swift menu change and we ate by candlelight. Lights all popped back on at 2 am. Would recommend Chalet Alaska, very comfortable and spacious , loved being in centre of town and convenience to lifts and amenities. After goodbyes and trip back to Geneva found that one dozy son had left his passport back in chalet. Somehow brillant VIP staff managed to find it, drive it to airport , and he just made the plane home. Amazing organisation !

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  • Loved it!

    A R 10 Feb 2014

    Stayed Feb 2014
    Fabulous chalet and great service from hosts Seb & Beth. Love the Sunday flight schedules, no crack of dawn get ups! Been with VIP before and will be back next time!
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  • St Anton with VIP

    Adil Almozaini 10 Feb 2014

    Stayed Feb 2014
    Good holiday, great atmospheric resort, although it is about time they linked Lech / Zurs via cable car or chair lift as the bus services are pathetic. Cannot fault the VIP staff at the Montjola, they were great. I would give this five stars except for the Monarch airlines mess at check-in at both Gatwick and Freidricshafen airports.
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