Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Just returned home from a wonderful week at Altitude lodge. Freddie, Ronnie, Jess and the team work tirelessly to ensure that you have a truly indulgent holiday. The location could not be better and makes for a happy holiday for small children and skiing experts alike. Great skiing, hot tub overlooking the mountains, ski in/ski out, fantastic food and wine, great nannies - what more could you want?! I'm sure we'll be back.
Just returned from a week in Marielaine. Our first chalet holiday and we couldn't have asked for anything better. VIP has a team of hardworking, pleasant and professional young people on the ground and nothing was too much trouble. Special credit to our host, Hope, and to all the drivers who cheerfully ferried us around the resort. Would recommend The Den for dinner on the night when staff have the evening off. Planning to return before the end of this season. Thank you VIP SKI.
I cannot stop telling everyone what a fabulous time we had at Altitude Lodge - the whole experience was wonderful from start to finish - booking everything at once was wonderful, no worries about ski passes, boots, skis or having to think about food or shopping - pure heaven! As we were travelling without children I did have a small concern that we might be overwhelmed by families at Altitude - not a bit of it - there were families there with wonderful children who were extremely well catered for by the nannies and ski school - as well as young couples - a great mix - we dined as a group of adults and the company was excellent. Freddie, Ronnie and their team (memorably Devon and Rachel ... as well as Sam and the backroom boys and girls) worked ceaselessly to ensure that nothing was too much trouble - from lifts up and down to Les Gets to recommending good places to ski (and there are plenty of those!) Lots of boardgames, delicious food, great ski in/out and a sauna to ease my aching bones at the end of the day. Now I am completely spoilt and can't think that I'll want to go anywhere else - in fact I'm trying to squeeze another week in this year it was that good. Thank you everyone, you are a credit to the company that you work for.
Excellent holiday: chalet host and nanny exemplary.
We thoroughly enjoyed our holiday here over New Year. There were eighteen of us, one family from age 68 down to 3 months. Tom, Hannah and Pia were amazing. They all looked after us so well, and were so kind. They really made us feel at home. Can't always have been easy for them with a big family piling in, noisy and untidy but they coped with it all. Toms cooking was wonderful, all felt so spoilt with his delicious food and yummy cakes. Tom also very kindly lent his helmet and ski trousers to son-in-law Phil, whose bag didn't turn up for few days. There were a couple of other hiccups, we were late arriving , didn't get there till early evening so all tired and hungry, very glad to see friendly faces , glass of champagne and very welcome supper. Hot tub didn't work for couple of days, and electricity went off at crucial time one evening and Tom had to do swift menu change and we ate by candlelight. Lights all popped back on at 2 am. Would recommend Chalet Alaska, very comfortable and spacious , loved being in centre of town and convenience to lifts and amenities. After goodbyes and trip back to Geneva found that one dozy son had left his passport back in chalet. Somehow brillant VIP staff managed to find it, drive it to airport , and he just made the plane home. Amazing organisation !