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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A first to Les Gets

    Fiona B 10 Feb 2014

    Stayed Feb 2014

    What a great ski in ski out location in Les Gets! The lodge is impeccably managed by Freddie, Ronnie and Jess and the service was exceptional all week from these guys.  Kids tea is served earlier and a great mix of adults led to a sociable occasion over some great dinners. I thoroughly recommend the VIP nannies as a childcare solution before / after skiing lessons as the children were not short of entertainment and fun with the other children in the super basement family room. A chalet to return to!

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  • Outstanding

    Jim McCarthy 10 Feb 2014

    Stayed Feb 2014

    Superb facility,great food, very well managed with enthusiastic, helpful, capable staff. VIP operating at its very best.

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  • A brilliant week...

    Polly H 10 Feb 2014

    Stayed Feb 2014

    I wanted to give feedback having spent a brilliant week in Chalet Madrisah, Val d'Isere. The chalet hosts, Ed and Louie were quite simply brilliant. They were brilliant cooks, the food was most definitely London restaurant standard, great fun and nothing was too much trouble. Future Madrisah guests are going to be honoured to have them looking after them. I know all VIP staff are of a very high standard (as we experienced throughout the week and the whole VIP experience in Val d'Isere)but Ed and Louie really are first rate. Please do pass on sincere thanks to them and the team, and make sure the powers that be are aware of just how great these two are!

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  • Great Service

    Anthony McDonald 10 Feb 2014

    Stayed Feb 2014
    Lovely holiday. Hosts Seb and Beth were superb. Food was excellent. Other guests were good company. Chalet lovely and warm, if not a bit too hot at night. We had to leave the balcony door open all night! Superb position, really can ski to and from the door. Great that our hire skis were delivered and collected from the chalet and our luggage was carried for us. Only criticism was the luggage allowance. 20kg including boot bag isn't much, when you add helmet and ski clothes. Had to put heavy stuff in hand luggage. Overall a very enjoyable holiday with some great skiing.
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  • Great time in Alpe D'Huez

    Imran Mirza 09 Feb 2014

    Stayed Feb 2014
    Fantastic week in Alpe D'Huez, snow conditions were amazing, fluffy powder on well groomed runs all week with a large ski area to explore Chalet location was incredible, right on the edge of the piste and only a 2 minute walk to the nearest lifts, shops and bars, with the amount of snow on the ground it was definitely ski in ski out. Our chalet hosts made us all feel very welcome and prepared some very good meals during our stay. Jacuzzi and sauna room offered a wonderful way to soothe the aches and pains, kicked off ski boots and headed downstairs to the spa room for a soak. Despite it being the smallest chalet the living space was more than big enough to allow us all to stretch out without feeling cramped and the bedrooms were all big, had loads of storage and good size bathrooms Thoroughly enjoyed the week in Alpe D'Huez
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  • Fantastic holiday

    Rosanagh Wilson 09 Feb 2014

    Stayed Feb 2014
    Altitude Lodge is a truly spoiling holiday. Wonderful staff lead by Freddie, Ronnie and Jess; fantastic piste side location; delicious food and a very comfortable room. Great snow, a log fire, very good wine and some very nice company enhanced the feel good factor. VIP seem to select excellent staff who ensure attention to detail. My only tip would be to take some earplugs if you have a piste facing room as the piste bashers work from very early in the morning which can be quite noisy.
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  • What a great holiday

    Lisa Read 09 Feb 2014

    Stayed Jan 2014

    This was our first visit to Morzine and our first time at staying in a VIP chalet and what a great holiday we had! The location of the chalet is great as it is just a short walk to either the super morzine lift or the plenney lift. The chalet was spotlessly clean and had super facilities. The staff, Tom, Hannah and Pia were amazing and couldn't do enough to make sure our holiday was just perfect! Tom, the chef is very good and every meal was delicious. Just what you need on a skiing holiday! We had a lovely holiday and would definitely return to chalet Alaska!

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  • Guest Review

    Steve Marper 09 Feb 2014

    Stayed Feb 2014
    Excellent service from the chalet and staff, including for one of our party who has particular dietary requirements. Staff always cheerful and helpful. Delivery of hire skis to the chalet is a nice touch. Greater selection of airports for UK departures would have been welcome. Altogether an excellent trip.
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  • Guest Review

    Hannah Trewin 09 Feb 2014

    Stayed Feb 2014

    Beautiful chalet Great food, unlimited wine Superb location - ski in, ski out! Main lift a few meters away. Easy access to ski hire and lessons. Good après ski! Charming chalet hosts. Very sad to leave and will definitely be returning in the future! Thanks VIP for a fantastic week.

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  • Excellence

    Judi Thedvall 09 Feb 2014

    Stayed Feb 2014
    A very good week with a very professional host. Food good and all went like clockwork. Very interesting town and for beginner skiers plenty to do.
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