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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Beaut.

    Tilly Corfield 27 Dec 2014

    Stayed Dec 2014
    Lads lads lads. Where to begin? Beaut mate. Just beaut. Bangin tub and food and bare balconies to smash ciggies on. Drunk the beer dry in 2 days - was meant to last all season. Lads lads lads.
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  • 10 in Du Pre at Xmas

    Jon Gough 27 Dec 2014

    Stayed Dec 2014
    We did a lot of research into this big family Xmas holiday and have to admit it exceeded our expectations thanks to the fantastic chalet and service & attention of the chalet hosts - James & Matt. We thought the location of the chalet was superb and even without the snow in Morzine, until the Saturday, we would all agree that this was a truly memorable week away. A big thank you to all the drivers too!
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  • A Christmas to Remember

    Andrew Chambler 27 Dec 2014

    Stayed Dec 2014

    Having been offered a free transfer to Zermatt due to lack of snow 24 hrs before leaving the UK, we definitely made the right choice. The experience was amazing and staff attended to our every request and need. Tom was amazing in the chalet, great host, cook and child care all in one. Our kids are already missing him! Leo kept checking things were all ok and Emmy did a brilliant job as Santa on Christms Eve. We have had a truly wonderful time and although it doesn't stand for it was very much VIP.

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  • Club Alaska Christmas Week

    Zoe Lade 27 Dec 2014

    Stayed Dec 2014

    Jackson and Ant were fantastic and very accomodating. Helen, Isabella and Kat were great and really looked after us. Great experience and the whole team gave us a great Christmas - especially loved the roast potatoes and the party games!

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  • Guest Review

    Katherine Nugent 27 Dec 2014

    Stayed Dec 2014

    Surpassed all expectations. Nicky was not only a hospitable and attentive host but is a talented chef, a lovely person and really great fun. The effort that was made for Christmas day was superb and it will live long in the memory. All the staff across the company were excellent ! Very best wishes for the future. The Nugent family.

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  • Awesome holiday

    Matt Wring 27 Dec 2014

    Stayed Dec 2014
    Excelent resort and well trained staff who were engaging and attentive. Tom the resort manager made sure thing ran well against a background of difficult logistics whilst the drivers manfully ensured all movements were on time with good humour and a cheery attitude. The Chalet hosts struck a great balance between being attentive, fun and engaging with the whole party from the children to the adults. Food was excellent and Christmas Day was a great relaxing affair for all the guests despite electricity issues. The down side was the boot room which is too small and often had people taking the wrong gear. That and the contrary electrics plus the loss of hot water had dropped the gloss from what was otherwise a great holiday. Cannot praise the staff enough and am sure that the mechanical things can be resolved.
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  • Great week, Great Christmas!!

    Hollie Andrews 27 Dec 2014

    Stayed Dec 2014
    Our week at Haus Hochkar was a fantastic time!! Our chalet hosts Joe and Lynn couldn't do more for us, very friendly and easy to get on with. The food they prepared was lovely and children menus were available when asked. We booked a guide for a day as the snow wasn't great, Cosmo was great and took us on runs appropriate for our skiing abilities. The night we went out for dinner, Will was on hand to give recommendations and booked us a couple of restaurants for us to chose. Overall this has been a fantastic week and a very relaxing Christmas, would defiantly do it again.
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  • Guest Review

    Geraldine Dawes 27 Dec 2014

    Stayed Dec 2014

    Excellent week despite lack of snow. Lovely cosy chalet. Eve, our very wonderful host produced some amazing meals and was both the nicest and most efficient host we have had to date.. The chalet was kept beautifully clean and all VIP staff were really friendly and helpful!

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  • A wonderful family Christmas

    Fiona Curtin 27 Dec 2014

    Stayed Dec 2014

    Dear VIP We can't thank Bryony and Cissy enough for the wonderful Christmas week that they have hosted for us and our family. They could not have done any more to make us feel welcome nor was there anything more that they could have possibly done to have improved in any way our excellent stay. From superb food to immaculate housekeeping, we were so impressed by their ability, professionalism and hard work..Well done to VIP for choosing such charming and conscientious chalet hosts and full marks for the overall experience.

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  • Great Holiday - despite the snow!

    Chris Mowatt 27 Dec 2014

    Stayed Dec 2014
    Had a great time despite the lack of snow. The team in the chalet were excellent - cooking great food and attentive in every way, with useful information and a real willingness to go the extra mile Facilities in the chalet were also excellent and clean in a very good location within the town. There were also great touches like water, chocolate and fruit on the transfer coach The whole experience with VIP has been a real improvement from other companies I have travelled with in the past
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