Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Having been offered a free transfer to Zermatt due to lack of snow 24 hrs before leaving the UK, we definitely made the right choice. The experience was amazing and staff attended to our every request and need. Tom was amazing in the chalet, great host, cook and child care all in one. Our kids are already missing him! Leo kept checking things were all ok and Emmy did a brilliant job as Santa on Christms Eve. We have had a truly wonderful time and although it doesn't stand for it was very much VIP.
Jackson and Ant were fantastic and very accomodating. Helen, Isabella and Kat were great and really looked after us. Great experience and the whole team gave us a great Christmas - especially loved the roast potatoes and the party games!
Surpassed all expectations. Nicky was not only a hospitable and attentive host but is a talented chef, a lovely person and really great fun. The effort that was made for Christmas day was superb and it will live long in the memory. All the staff across the company were excellent ! Very best wishes for the future. The Nugent family.
Excellent week despite lack of snow. Lovely cosy chalet. Eve, our very wonderful host produced some amazing meals and was both the nicest and most efficient host we have had to date.. The chalet was kept beautifully clean and all VIP staff were really friendly and helpful!
Dear VIP We can't thank Bryony and Cissy enough for the wonderful Christmas week that they have hosted for us and our family. They could not have done any more to make us feel welcome nor was there anything more that they could have possibly done to have improved in any way our excellent stay. From superb food to immaculate housekeeping, we were so impressed by their ability, professionalism and hard work..Well done to VIP for choosing such charming and conscientious chalet hosts and full marks for the overall experience.