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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Tremendous fun with total comfort

    Susie Stevenson 03 Jan 2015

    Stayed Dec 2014

    Fantastic holiday, very comfortable chalet, delicious food and helpful accommodating staff. Delighted to recommend and would be thrilled to return. Super chalet position as even a beginner skier can ski out for the day. Very helpful concierge offering services to book restaurants in the mountains and in the town. Valdisere has offered the entire group of skiing abilities from beginner to pro a fab time.

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  • Guest Review

    Amy Hutchings 03 Jan 2015

    Stayed Dec 2015

    Fantastic holiday! Chalet was great - very comfortable and perfect location. Tom and Leo took wonderful care of us and spoiled us with delicious dinners. All in all, a perfect week in Zermatt

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  • Guest Review

    Tomas Harrison 03 Jan 2015

    Stayed Dec 2014
    Great food and great staff who are totally flexible to fit any requirement you may have. From beginning to end the holiday was fun, easy and could only have been improved by an longer stay. Nothing more needs to be said. Thank you VIP!!!!!
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  • Top week at mariefleur

    Freddie Gardner 03 Jan 2015

    Stayed Dec 2014

    Nothing is a problem. Looked after very well. Food is brilliant. Great facilities including spa and hot tub. Staff very caring.

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  • Family New Year in the snow

    Paul Davenport 03 Jan 2015

    Stayed Dec 2014

    Superb week. Chalet perfect. Great skiing. Matt and Amber our chalet hosts could not have been more helpful, nothing was ever too much to ask for, food was great, always a smile, a very hospitable pair.

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  • Great chalet and host but a few areas for improvement.

    Kevin Morrison 03 Jan 2015

    Stayed Dec 2014
    Overall a very good holiday in a well appointed chalet with a great host who worked very hard to ensure we had an enjoyable holiday. Food was great every night as was the breakfast each day. The resort manager stepped in a couple of times and helped sort out issues with ski hire, a genuinely nice guy. Things that could have been better, a) we had a problem with hot water in the chalet on more than one occasion. b) one bathroom had a broken tap all the time we were here. c) when we arrived the private transfer driver did not know where the chalet was and we ended up knocking on various chalet doors to find ours! d) we tried to get some spa treatments from the in chalet menu but despite the best efforts of our chalet host no contact was made with the company. Other than the hot water issue nothing to spoil our holiday but really these things should have been sorted. To end on some positives all the vip staff were polite and friendly and keen to please, the nanny we had was first class and the food was very good!
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  • Sturdy Family New Year Ski Trip

    Liz Sturdy 03 Jan 2015

    Stayed Dec 2014

    Utterly fabulous holiday, the chalet was gorgeous and Sam & Rob were brilliant hosts. Thank you for looking after us all so, so wel. Trully a five star experience!

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  • Xmas at Haus Hochkar

    Sheila Hassett 03 Jan 2015

    Stayed Dec 2014
    Even though I am non-skier I spent a lovely Xmas here with my family. Chalet Hosts Lynn and Joe were amazing. Nothing was too much trouble for them and the food was great. Chalet was warm and comfortable. Many thanks to all the VIP Ski staff who were very helpful and always on hand if you needed anything. Only drawback was the fact that the TV in the lounge area was not working.
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  • Family holiday

    Sally Ffitch 03 Jan 2015

    Stayed Dec 2014
    A lovely week with VIP. Our chalet host, Ollie, was a delight. Very accommodating, helpful and a brilliant cook. We were very lucky with weather which added to a fantastic week.
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  • A special family Christmas

    Catherine Bagley 03 Jan 2015

    Stayed Dec 2014

    We had an amazing Christmas week at Chalet Poudreuse. Penny and Geoff welcomed us like family - their experience in the hospitality business really showed. Geoff accommodated all my dietary requirements with no fuss and we ate exceptionally well. They were also great with the kids. Having a chalet right on the slopes and close to ski school was perfect as we could pop back for lunch and didn't have to cart skis around. The chalet was modern and comfortable and the morning cup of tea in bed was a rare treat.

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