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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent chalet poor transport

    Matthew smith 03 Jan 2015

    Stayed Dec 2014
    The chalet was great. Simon the host was excellent. The only problem was the transport. Monarch service was poor, you don't expect to turn up at the airport and be told that the hand baggage limit is 5kg. Their ground staff are very surly. Once at Grenoble, the coach had no toilet and only stopped once at a service area with one individual toilet. The state of which was frankly disgusting to the state that it was unusable. It's a shame to mar what is an excellent chalet holiday with a bad transport experience.
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  • The Von Wiggett Family Skiers

    Thomas Wiggett 03 Jan 2015

    Stayed Dec 2014
    Arriving at Chalet Kenai was a joy. Rory was here to greet us with home made cake and afternoon tea. The Chalet is perfectly appointed, very comfortable, homely and warm. Rory, our Chalet host has been terrific. His cooking is first class, creating superb choices each evening. He is so friendly and helpful and has quickly became part of our family group. We have had a great week skiing in Morzine and returning back to our chalet each evening for cake, tea and supper is definitely something to look forward to. Chalet Kenai and especially Rory come very highly recommended from the Wiggett family.
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  • Thanks for a great stay!

    Suzanne Lagan 03 Jan 2015

    Stayed Dec 2014

    As a large family group,we felt very at home here. the food was great thanks to jermaine and the hosts were excellent-even Matt with his dislocated arm! Katie and Sofia pulled out all the stops making our 40th bday a lovely celebration! Thanks for making our week special and not to forget the very accommodating drivers! We'd love to come back

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  • Great time

    Edward Logan 03 Jan 2015

    Stayed Dec 2014

    Very caring team Fantastic food Terrific après ski baking!

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  • Guest Review

    Emma Farthing 03 Jan 2015

    Stayed Dec 2014

    Amazing service from the welcome to the goodbye. Tom, our chalet host went above and beyond the call of duty. Food was delicious, the chalet was welcoming and comfortable. Friendly, and helpful concierge ... All helped to add to the blue skies and sunshine ... Good recommendation for the restaurant on 'day off'. We definitely recommend this and would love to return.

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  • Another brilliant year

    Felicity Sandford 03 Jan 2015

    Stayed Dec 2014
    Another great holiday, Paddy was a great host, brilliant with our two little ones, letting them "help" to make supper, playing along with their games and even making a birthday cake for our 3 year old, his cooking was of a really high standard - much the best of all the chalet hosts that we have had with vip. The chalet has lots of space and storage and the hot tub was really fantastic. The guys in the concierge were friendly and helpful and the ski school for the kids was great. A couple of minor issues that we had, included not being sat together on the plane on the way out - our children were due to sit at the back of the plane in row 34 whilst we were all sitting at the front which was not what we expected, and made the journey really difficult - also it seemed bizarre that in a family chalet there were no double beds - I understand that we could have requested a double but this is not clear when booking. We are back again in April and are already looking forward to it. Thanks again
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  • Guest Review

    Chris Gomersall 03 Jan 2015

    Stayed Dec 2014
    We had a great time. The chalet was lovely and the food and service provided by Caitlin was really excellent.
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  • Fantastic

    Emelia Shippey 03 Jan 2015

    Stayed Dec 2014
    It was amazing, the food was fantastic and the chalet was very clean. Leo and Josh were very kind and helpful. Leo did very well on his own, his was really helpful and happy.
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  • Guest Review

    Emma Shepheard 03 Jan 2015

    Stayed Dec 2014

    All but one of the rooms in the chalet were very small, however all very clean and the decor is great. Really nice communal areas and a really good spa area with jacuzzi and sauna. Good food and nice to have a choice of menus, and canapés and fizz before supper every evening. Good choice of DVDs available to order in, but would be nice to have cards and some board games for the evenings. Ant (the chef) is a Legend (according to the teenagers).

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  • Guest Review

    Ben Gill 03 Jan 2015

    Stayed Dec 2014

    Another great week with VIP. Love Val, though this week snow was a bit ropey and we had all of our skis pinched as we had lunch! Our third time at Aspen Lodge, and the best week we've had, chalet-wise, in my opinion. Georgie has been fantastic: good food and service and fun to share the chalet with when we have all been around.

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