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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    A Gunn 09 Feb 2015

    Stayed Feb 2015

    We had a lovely week at the redwood suite in aspen lodge, with our super chalet host Simon! Simon was very friendly, a great cook and left us a little note and riddle each day. He also came skiing with us and we had a great time. The chalet was lovely and the beds were very comfortable. The hot tub was the perfect finish to a long day skiing! Perfect location in the town centre, overall a beautiful week, would highly recommend and love to go back!

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  • Great holiday good value

    Terry Wallace 09 Feb 2015

    Stayed Feb 2015
    Had a great week; the club was great value and very pleasant.
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  • great team made our 2nd trip as good as first

    richard gomes 09 Feb 2015

    Stayed Feb 2015
    great hosts/drivers were excellent and always at the ready to make our day start great. This was our 2nd time with vip and we can't fault the level of service, from the airport greet to the chalet hosts.The little touches like helping with the bags to ringing you before you arrive at airport to check on any dietary requirements. Happily recommend vipski to my friends.
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  • Another great VIP holiday

    Melanie Smith 09 Feb 2015

    Stayed Feb 2015

    This is our second short break with VIP and once again we were impressed. Nothing is too much trouble for the chalet hosts. The chalet boasts a great piste side location, lively by day but tranquil by night. We were able to enjoy the après ski as well courtesy of the VIP bus who kindly collected us after the lifts stopped. Great little resort. Wish we could squeeze an extra weekend in again this year! Ps the hot chocolate here is the best in town!

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  • Guest Review

    Jackie Gunn 09 Feb 2015

    Stayed Feb 2015
    We all had a great week in Val d'Isere, looked after by our fabulous chalet host Simon - always very helpful and hospitable and a fantastic cook. The hot tub was well used by all, the apartment is lovely and the concierge area downstairs is a great bonus. Unfortunately whilst the central location of Aspen Lodge is a plus point, it also means that it can be very noisy overnight - late night revellers and early morning deliveries / snow clearing can too easily interrupt sleep for all but the heaviest sleepers - a nightmare for those rising early for ski lessons.
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  • Take a torch! :o)

    Caroline ROBERTSON 09 Feb 2015

    Stayed Jan 2015
    Chalet was a little disappointing - the shower heads are hung at hip height which is a pain for washing long hair, and the lounge is so gloomy I needed the flashlight on my phone to read anything even with all the lights on. However, the VIP staff in resort were as fabulous as usual - Robyn and Amean were great and did everything they could to ensure we had a great stay.
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  • Best Ski Holiday to date

    Chris Woolacott 09 Feb 2015

    Stayed Feb 2015

    Avoriaz is the perfect location - central to Porte du Soliel with easy access to resorts in Switzerland and Morzine/ Les Gets. Great shops, bars and restaurants and the only traffic are horse drawn sleds. However the best thing about Avoriaz was the chalet and two great hosts in Penny and Jeff. Jeff is a great "COOK" (he tells us he is not a chef) and both were great company and made you feel right at home. It was more like spending a week with old friends. The chalet was spotlessly clean and comfortable and had everything you needed to relax - sauna and large screen TV when needed for the rugby international. Best ski holiday I have had and will be back.

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  • Excellent service from the start in the Hotel Montjola

    David Caddick 09 Feb 2015

    Stayed Feb 2015
    It was our first time with VIP & it won't be our last.!! From the moment we landed in Germany to the arrival back at the airport for the return journey home, we were looked after superbly by the team in St Anton. Will, Matt, Cosmo, Sarah, Foxey, Emma, Alice & all of the team in resort made us feel welcome, fed us with some of the best food I've had in a ski resort & made sure we had everything we needed, every day. We've had a great week, excellent snow & some stunning weather helped, but the VIP team truly deserve a big Thanks from us..
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  • Will never book with VIP again!

    James Kruger 09 Feb 2015

    Stayed Feb 2015

    Chalet was good, food was good, host was good. Chalet was clean and tidy. Major drawback is that Aspen Lodge is no more than a pub with drunken Brits who think they can come and have a boozy ski holiday at everyone else's expense. We didn't sleep for 6 nights and raising the issue with VIP nothing was done about it. More free wine and champagne was offered which we didn't want. Clearly is is acceptable behaviour to the VIP clientele. We have booked with Le Ski, Scott Dunne, Powder Byrne and never had this problem in Val ever! VIP is a disgrace as they don't come close to living up to the word VIP in any conceivable way. In all my years we had never had to stop and pick up other guests from other resorts, with VIP we had to drop and collect at La Plagne. Also on departure we were told to be ready to leave at 5:10 - we finally left at 6am in the morning. Your company is a disgrace and you should remove or teach your people what VIP is/means if you want to use it in your name. Wish I took a picture of the chalet host with from Cedar Suite we met in the lift one morning who had at least 10 empty wine bottles from the night before and all she could say was - they drink a lot! VIP Ski is synonymous in my mind to drunken Brits with a VIP licence to do and an environment that supports and stimulates this culture especially in the Aspen Lodge property. Im sure my review won't be published as if you do people won't be warned when looking at your web site what nightmare awaits, so I will post if on Trip Advisor.

    VIP SKI - It is to our enormous regret that you were not able to enjoy your holiday away with us in Val d’Isere. As was explained by our Operations Director in your conversation of yesterday, feedback of this ferocity is completely alien to us, and we reluctantly find ourselves unable to respond in any meaningful or constructive way. We apologise that we were unable to make your stay any more enjoyable. This is a relatively rare but nonetheless uncomfortable reminder that despite our very best endeavours, we do not appear to be able to satisfy all of our guests, all of the time. We regret this very much, apologise unreservedly for your disappointment and understand that you will not wish to travel with us again. As you can see, we pride ourselves on our transparency and so, despite your reservations, there is no need for our guests to seek your review on Tripadvisor or any of the other social media on which you have recently published comments about us, we are very happy to show your unredacted feedback here on our web site.

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  • A brilliant holiday with first rate service

    Ben Mountifield 09 Feb 2015

    Stayed Feb 2015
    The entire VIP SKI experience was excellent, and the staff at Montjola really looked after us. I would definitely go on holiday with VIP again!
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