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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Chalet Madrisah

    Deb Khan 14 Feb 2015

    Stayed Feb 2015
    Unquestionably, the sheer quality of the holiday was defined by the professionalism, commitment and personalities of the hosts - Will and Athene. They were great. VIP delivered a fantastic hoiday. They clearly invest in there staff, and it shows. Loved the chalet (The photos on the site do not really do it justice). The only down side is the chalets location which means you are dependant on VIPS (undeniably fabulous) drivers as it is a short walk up a hill from the main road. No fun with skis. The transfer to Val d'Isere is notoriously long, the coach ride was grim, with the toilet not working, and our coach repji was a little clueless. May be worth noting that the downstairs bedroom is the noisiest of the four, could be worth remembering when allocating rooms. We booked through Alpine Answers, who were brilliant.
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  • Excellent holiday

    Lisa N 13 Feb 2015

    Stayed Jan 2015

    Wonderful holiday, fabulous chalet, excellent hosts and fantastic food, brilliant nannies who looked after our children really well. What more can we say...?

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  • VIP are very lucky to have Penny & Geoff

    David Bruce 12 Feb 2015

    Stayed Feb 2015
    VIP have again lived up to our high expectations. Great resort, great chalet in an amazing location. The rooms were smaller than expected but we would much rather compromise on this & be able to literally ski in & out of the chalet ski locker room, than have more bedroom floor space to look at. The web site is very clear as to what to expect. Shame the wood burner didn’t work though. The resort is also in a perfect location in the Port Du Soleil and with a quirky pisted high street you can also literally ski from the chalet locker to the local bar without even taking your ski's off. But.... what turned our holiday from a good holiday to an exceptional holiday was our chalet hosts. VIP - you really have got two star performers here. Penny & Geoff you should both be so very proud of your ability to make your guests feel very special. We both miss your hospitality already, I don’t think VIP will ever be able to attain the very high standards you have set. For any future guests I suggest you ask Geoff to make you his world famous Kiwi Burger, don’t eat for several hours beforehand though & you won’t be able to eat for several hours after. Penny, you also keep a very tidy chalet and we always looked forward to coming back each day to your warm & cosy chalet. You couldn’t have done anymore to make us feel very special. We both wish you all the very best of luck in whatever you do in the future and I hope your future travel plans give you everything you want and deserve. Future guests - start to look forward to your holiday.
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  • Another Wonderful skiing experience with VIP

    TA W 11 Feb 2015

    Stayed Feb 2015
    This is the third time that we have visited Club Pierre in Meribel and once again had a fantastic holiday. The staff were once again excellent especially Jermaine's cooking (for the second year) was superb. The chalet is at the bottom of the Morel lift so access to the slopes is effortless. This time however there were one or two maintenance issues such as the boot rack not working for a couple of days and the hot tub not always up to temperature. This in turn meant more people had hot baths instead and there wasn't always sufficient hot water. The staff dealt with the problems very well and bottles of champagne and port were brought as an apology! It did not however detract from a fabulous holiday and we are already looking to book again next year.
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  • Best chalet girls ever......

    Allison Haynes 11 Feb 2015

    Stayed Feb 2015
    Our group had a fab holiday in Chalet Manoir, Alpe d'huez. Chalet well equipped and in a very good position. Bedrooms very nice and lounge area big enough. Hot tub/sauna was used and appreciated. Chalet girls Cissy and Becky were first class. Nothing was too much trouble, they were cheerful and positive. No hesitation in dealing with many and myriad requests, food changes, pillows, pharmacy, they were super. Cissy's cooking was excellent we loved the food and presentation was restaurant standard. Hotel Chamois d'or was visited on chalet night off and was luxurious and welcoming with good food and pleasant staff. Only slight niggle of whole holiday was ski hire shop had only one make of skis Salamon and skis were rather basic. There appeared to be no difference between those who had paid for platinum and those who had silver. Man was off hand and kit was rather tatty looking. Think VIP need to source a better ski hire shop for clients. Alpe d'Huez more than fulfilled our skiing needs, we are well travelled skiers and found the skiing excellent, great snow conditions helped!! Would definitely return and well done VIP ski, great holiday.
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  • 3rd visit to Altitude Lodge

    Chris Richards 11 Feb 2015

    Stayed Jan 2015

    This was our third visit to Altitude Lodge. The food was very good, probably even better than last year. There was a lot of snow so it was nice to take refuge back at the lodge at lunch-time - and take advantage of the day-time menu too. For the evening meal it would be good to see the cheese brought back in to the main menu and served at the table - perhaps as a pre-dessert course, French-style. The staff were helpful, attentive and good humoured throughout. It was a busy and lively week with some challenging conditions - at least for us as intermediate skiers. We'll be back I'm sure and I'm still tempted to visit in summer too.

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  • A little disappointed but still had a good time

    Nevil Pearce 11 Feb 2015

    Stayed Feb 2015
    This was my third time with VIP having stayed with them twice in Val D'Isere. Ski conditions were excellent. The chalet was up to standard and well located. Certainly clean and comfortable. The food and cooking thereof sometimes left a little to be desired. Maybe that's because some menu items were challenging to prepare. The concierge service worked well in the mornings, but failed to deliver on Monday or Tuesday afternoon. Better expectations management and an extra driver on Monday afternoon might have avoided this disappointment.
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  • Great Holiday

    Margaret Paxton 10 Feb 2015

    Stayed Feb 2015
    From the moment we arrived to the departure on the last day, the staff were great and made sure we had everything we needed without any issues. Food was lovely and the cakes excellent! recommended to friends who have booked for March!
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  • Guest Review

    catherine moorby 10 Feb 2015

    Stayed Feb 2015
    Ski guiding by Foxy and Matt very good. Lunch time stop in Lech,one of the more expensive stops, food not as good as other places. Hotel M very good sometimes food better in your chalets but can understand cooking for larger numbers offers more challenges, staff looked after us all very well and were helpful and polite. Drivers very willing and always turned up quickly.
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  • just perfect!!

    anne m 10 Feb 2015

    Stayed Feb 2015

    We have been with VIP for the last seven years and keep coming back for more!! Just returned from another superb holiday. Stayed in Chalet Marielaine in Meribel. Chalet hosts, Nicky and Lauren were excellent. Nothing was too much trouble, food was of an excellent standard (cakes to die for) and voted the best out of all our VIP holidays by our group! . Chalet was lovely, warm and cosy with a great living space. VIP merishuttle whisked us to and from the slopes. Just about to book 2016 season with VIP! Thanks!

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