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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great Snow - Excellent Service - Wonderful Food

    Peter B 08 Feb 2015

    Stayed Jan 2015

    Very enjoyable stay at Chalet HochKar (Nasserin). Lynn and Joe created an excellent atmosphere for us to enjoy with the other guests. Wonderful varied food. Loved the cup of coffee/tea brought to our room to wake up to. Only negatives were it wasn't really Ski-out as with so much snow it was a bit of pole to get to to the slopes. Some confusion in that we were allowed to take one suitcase and two boot bags between the two of us without paying any extra (as usual) as we were within our 40Kg allowance. This was not what the information pack says and when I checked with the office I was told I would have to pay £20 per boot bag. Not true.

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  • Great Chalet and excellent hosts

    Andrew Spakouskas 08 Feb 2015

    Stayed Feb 2015
    The Farmhouse is a great little chalet, nicely decorated and well run by VIP Ski. Stu and Emily are great hosts and especially good in the kitchen. Every meal, whether it be breakfast, afternoon tea or dinner they were all superb. The location in the centre of the village is also excellent. The chalet itself is well decorated and has a very cosy feel that helps to create a very friendly atmosphere among guests. There were three separate groups in the chalet the week I was there and we all got along very well, thanks in part to Stu, Emily and the way VIP Ski run the place. Is there anything I would suggest to improve... yes but they are insignificant things really. The biggest issue I had was that it was so hot in the chalet and the first couple of nights were quite uncomfortable. Once I had figured out how to turn the radiators off (or down) this problem went away but its worth being aware of if you like a cool bedroom at night... Make sure you ask Stu or Emily to show you how to turn the rads off! The only other thing I would perhaps mention is that some of the rooms are quite small, especially if its for two adults who are not necessarily sharing luggage (i.e. two mates) because the wardrobes space is limited and there isn't a great amount of room for empty suitcases. Overall, The Farmhouse is a great chalet in a fantastic resort and I would thoroughly recommend it to others.
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  • Marvellous Maple Molly

    Diane Tran 08 Feb 2015

    Stayed Feb 2015
    I never normally write reviews but my friend and I had such a great week with the best chalet host ever (and we have stayed in quite a few ski chalets between us) that we felt compelled to post a review. From the moment we stepped off the bus in the resort, we were met by a smiling Molly from Maple suite who eased the strain from a long coach transfer from Grenoble airport. We can't praise Molly enough... Great cook (especially loved her scrambled eggs) great cakes, great everything really and a really warm person that she just felt like an extension to our group. She is a great asset to VIP ski. We highly recommend Molly and everyone we came across at the concierge in Aspen Lodge were helpful and friendly. Diane & Ayshea
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  • Guest Review

    Caroline Jones 08 Feb 2015

    Stayed Feb 2015
    Fantastic all round. Liam was an excellent chalet host, made us feel really welcome and at home. Perfect quality and quantity of food and Liam was more than happy to adapt menus to our tastes. We found the chalet size fine for a party of 5. The only negative comment would be that we were originally told that we could have a tour just with our group as we were mixed ability snowboard group, which is why we requested Friday. We ended up in a large group with skiers and whilst our guide tried to manage different ability and needs we feel the needs of snowboarders weren't really catered for.
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  • Guest Review

    Andy Rogers 08 Feb 2015

    Stayed Feb 2015
    Really enjoyable week. The chalet worked well and our chalet host Pete was superb. The food was the best I have ever had on a ski holiday and he was very relaxed and accommodated our requirements.
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  • Absolutely Fantastic - Highly Recommended!

    Shiv Sanghani 08 Feb 2015

    Stayed Feb 2015
    Amazing chalet in a great location right near the ski lifts and the bars & restaurants. Our chalet hosts, Jess & Charlie were absolutely fantastic! They were both very hospitable & extremely accomadating making our holiday a great experience! I will definitely be returning in the near future and will be booking once again with VIP-Chalets! Thanks for an awesome week! Shiv x
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  • Family ski trip in Verbier

    Nick Loan 08 Feb 2015

    Stayed Feb 2015
    First class trip starting at the airport. Efficient service from all VIP staff and a great transfer on a brand new, comfortable coach - with plenty of space. Andrew was particularly helpful with getting us sorted with passes, the plan to get our ski gear and introducing the ski excursions that were available in the coming week. On arriving at the Chalet Tortin, we were greeted by our host, Eve (who went out of her way throughout our stay to make us comfortable - and who insisted on carrying all our bags from the coach!). Every breakfast, afternoon tea and dinner was fantastic and the meals were varied and delicious. During our visit, one of our group was unwell and needed to see a doctor. Within minutes Eve had organised an out of hours appointment and both her and Andrew walked us to the medical centre. Eve insisted on staying until our group member had the medicine they needed which was well above and beyond what we would have expected. Finally, we took one of the ski trips hosted by VIP and what an experience. Our host, Oli was outstanding with great knowledge of the ski areas and he was attentive to the whole group all day. An activity well worth doing when in Verbier. We want to thank Eve, Andrew and all the VIP staff for making our first trip to Verbier a first class experience. We would highly recommend VIP to anyone looking to book a great ski trip. Thank you, VIP!
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  • Great Chalet and host, shocking transfer!

    Tristan Leask 08 Feb 2015

    Stayed Feb 2015
    everything about the holiday was great. The building was nice and clean, and the staff were all welcoming and friendly. The chalet host was brilliant, can't fault her at all. The only thing that let the holiday down was the truly shocking transfer on a bus that was only suitable for midgets.
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  • Guest Review

    Wendy Griffiths 08 Feb 2015

    Stayed Feb 2015
    Super chalet although would benefit from toilet independent of rooms level of lounge. Lucky with weather and snow conditions. Very well looked after by Beccy and cissy
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  • Great skiing and awesome chalet with a very attentive chalet host Isla

    Jason Cummings 08 Feb 2015

    Stayed Feb 2015
    Another amazing year skiing with VIP, chalet was perfect and our host Isla very accommodating to all our needs!! Always makes for a great trip. Only one issue, that being the coach transfer, would be better to provide a more comfy transfer.
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