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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • My brilliant holiday review

    Flora Cameron 01 Mar 2025

    Stayed Feb 2025
    My holiday was very good, the chefs were brilliant and so was the food, a special shout out to Dylan his food was amazing. The chalet hosts were nice and friendly and very attentive. The drivers were also excellent as they would pick you up as quick as they could. My favourite chalet hosts were Archie and Hetty. But overall it was a brilliant holiday.
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  • Outstanding

    Hannah Goldie 01 Mar 2025

    Stayed Feb 2025
    My holiday experience was amazing the chefs were great (Tom Dylan Ellie) and the food was amazing a special shoutout to Dylan’s scrumptious food. The hosts were outstanding ( Archie hetty Georgia) nice and friendly and were always there if you needed something. The bus drivers were also really good as they would pick you up as soon as they could. A special shoutout to hetty who was such a friendly and lovely person to be around and she always had a smile on her face.
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  • A fab holiday

    Jen Goldie 01 Mar 2025

    Stayed Feb 2025
    We have thoroughly enjoyed our stay at Number 7 Bellevarde. The service was excellent. We have been looked after very well by Archie, Hetty and Georgia in the chalet. They were very friendly and attentive. The food has been delicious all week from Dylan, Ellie and Tom. Particular favourites were the lamb shanks and steak. The service provided by the VIP concierge team was great and we were never waiting long for a lift. Thank you and we will hopefully be returning again.
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  • Happy holidays!

    Kirsty Cameron 01 Mar 2025

    Stayed Feb 2025
    A wonderful week with wonderful food and service. Thanks to the drivers, chefs and hosts, you made the week! Everyone was very helpful and certainly went above and beyond.
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  • Still the best in the world

    Andre Mellet 01 Mar 2025

    Stayed Feb 2025
    Thanks again to all the staff that makes this place amazing. We would not come here again and again if it wasn’t for the staff. Must give a big thanks to guys cleaning our room, making coffee for us in the morning, the chefs in the kitchen, Daisy, Dominic, Mark, Alex and Mickey. What a team!
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  • A class act!

    Alastair Budd 01 Mar 2025

    Stayed Feb 2025
    We have been with VIP for a very long time and yet Emma was exceptional Cooking as usual was amazing but she was also great company and brought a great energy. Games night was brilliant and her apple sculptures were amazing Best chalet host ever!
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  • Really great holiday - staff excellent, particularly Daisy

    Helena Pettifer 01 Mar 2025

    Stayed Feb 2025
    Really great holiday in Bear lodge. Everything you need in a ski holiday. The staff are super helpful - there are definitely a couple of things that could be worked on (the afternoon tea is always a bit lacklustre from 4.30, sometimes no cups / no milk / no cake. Ditto the water / glasses situation in the spa) but staff very happy to go and get it if you ask. Would love it if a laundry service was offered as well. But overall, great holiday. Daisy in the restaurant and Alice in Bear Cubs were really great and looked after our daughter so well. Will definitely return.
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  • Great chalet & hosts!

    Paraic Burke 01 Mar 2025

    Stayed Feb 2025
    We had a wonderful trip in avoriaz and were well looked after in chalet sakami. The chalet itself is lovely and the catering was great. We got great use out of the hot tub which seemed to be unusual in avoriaz. We could have done with extra seating in the boot room our outside just to make getting boots on/off a bit easier. Imani was brilliant and Millie who was supporting was also fantastic. Holly was also great as the chalet host and reached out to us before the trip to make sure everything was as we expected before we got to avoriaz. I would definitely recommend VIP ski for future trips.
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  • Great stay

    Lee Chapman 01 Mar 2025

    Stayed Mar 2025
    The staff have been great, Eleanor who served us most nights was lovely
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  • What a week

    Caroline James 01 Mar 2025

    Stayed Feb 2025
    Wow, I can honestly say we have had the best week staying at Chalet Ipaka and with Ollie. As a family of 5 with 3 boys aged 4, 6 and 9 we definitely could not have asked for more. Ollie went above and beyond for us, and our boys absolutely loved him. His cooking skills put me to shame and I was always asking how he had done each meal. The chalet was beautifully kept and the swimming pool was a winner with the kids. From making their own pizzas to birthday cupcakes for our youngest, every detail had been thought of. Ollie even came and helped us with our ski’s from the ski hire shop when we arrived. Can’t wait to book again next year.
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