Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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The team couldn't have been any more helpful. Nothing was too much trouble great company and professional throughout, Alastair & Sammy are a credit to VIP. The chalet is fantastic. Huge bedrooms, with ample storage, sockets and hooks. Food fantastic , thanks Katie! Everyone liked the selection of wine.
Successful holiday, good food, facilities and accommodating chalet staff.
Having read through the feedback I have to agree about everything said about Mo and Hugo. I have given the review 5 Stars purely for them. They were fantastic chalet hosts who couldn't do enough for our group. ALWAYS attentive and looking for ways to help/look after us. One observation I have is that VIP seem to be relying on their fantastic hosts to make up for the state of their chalets. Sofas are worn and dirty, carpets stained, and the place needs a deep clean. This is nothing to do with HuMo. VIP need to get their wallets out and spend some money on the tired looking chalet. Improve the WIFI, add some seating (12 guests, not enough sofas), clean the sofas and carpets. And clone Hugo and Mo. They are your best asset.
Thank you for your honesty, we do agree that the Bellevarde lounge areas are beginning to look a little tired and so we are planning a refurbishment this summer. We can assure you that the property will once again be worthy of our brand and service in time for the 15/16 winter season
Chalet was amazing, clean, warm and cosy. All the staff are brilliant, nothing is too much trouble. Food was delicious and fresh. Well done team VIP!