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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Aspen Lodge Hot Tub Suite 8 - Could Have Been Excellent

    Yvonne Treacy 10 Mar 2015

    Stayed Mar 2015
    Aspen Lodge is perfectly placed in Val d'Isere within easy reach of the lifts and on the doorstep of bars, shops, restaurants. Service from staff is excellent and our chalet host Simon was always welcoming and sweet and willing to help in any way he could. This is my 2nd year staying at Aspen Lodge and my only reservation about booking again was that the awful beds would not have changed from last year and they hadn't. Last week I took the cushions from the couch every night and brought them to my room just to get a night's sleep and not feel like I was sleeping on a rock. This really should not happen with VIP who market themselves as being a step up from the rest and at full price, completely unacceptable. For this reason I can't see myself using VIP again unless the comfort of their beds change.
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  • Lovely family holiday in val D

    Victoria Higley 10 Mar 2015

    Stayed Mar 2015
    Second time with VIP so felt relaxed before holiday. No phone call from chalet or nanny manager this time, but all was organised. Level of service was high. Aspen lodge getting a bit tired in terms of decor and still too hot with no control other than opening windows but we like the communal area and position in middle of Val D'isere. Nanny was great and provides great flexibility with little ones. Will travel with you again
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  • Guest Review

    E A 10 Mar 2015

    Stayed Mar 2015
    Please review the bedding situation - the duvets were too small and the duvet covers too big!! Previous VIP skiing weeks have provided us with ample food portions. On this occasion I felt there was some rationing both in portion sizes, the almost total absence of fresh vegetables and inadequate staples such as brown bread and croissants (in sufficient numbers). Also, some of your recipes (week2) do not work, e.g. the duck is too tough, ditto the lamb and the lemon polenta cake is unpopular. I make these comments when compared to the food experience we had last year which was exceptional.
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  • ABS Airbag - A Great Week

    Andre Chapman 10 Mar 2015

    Stayed Mar 2015

    A big thank you to Simon, our host, for the week. It was our second time to Aspen and everything was great from the outset. Nothing was too much trouble and we all had a fantastic time in Val d'Isere. The ABS airbag moment was one to remember for a while :-)

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  • Wonderful experience

    Patricia Wylam 09 Mar 2015

    Stayed Mar 2015

    We have been on catered chalet holidays for 20 years and Oli has been our favourite chalet host. The standard of food and the beautiful way it was prepared, was truly excellent. It is obvious he has such a passion for food. We have taken Oli home with us so unfortunately, future guests will be sorely disappointed... Oli, we hope to see you in London. This is our first experience with VIP and based on Oli's wonderful chalet hosting skills, we will certainly consider booking again for next year.

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  • Best service and total hilarity

    Sheila W 09 Mar 2015

    Stayed Mar 2015

    We were 3 very mixed and diverse groups. Everyone got on well and we were extremely well looked after by Mo and Hugo - nothing was too much trouble..... Always helpful with advice on the resort or skiing and presenting meals of the highest quality. The hilarity at mealtimes will long be remembered. Well done Team MOGO.

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  • Guest Review

    Chloe-beau Alderton 09 Mar 2015

    Stayed Mar 2015

    We had an awesome time at the Monjola, staff where fantastic, rooms comfy, and we met some fab peeps. We really enjoyed the afternoon cakes and selection of wine at dinner. And of course après ski was a winner with the hit and miss weather we had. This was a much needed break for Charlie and I and we had lots of fun, thank you :) Xx

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  • Lovely week

    Cathy Mayor 09 Mar 2015

    Stayed Mar 2015
    Helen & Malcolm were lovely hosts and greats cooks, the food of a consistently high standard. The minor complaint would be the chalet has no sound proofing so everything from the neighbours snoring to the vegatables being chopped for dinner could be heard in the bedroom. Bring ear plugs!
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  • VIP team host a great week

    phil campbell 09 Mar 2015

    Stayed Mar 2015

    despite a couple of days of no ski due to lift closures and poor weather, the VIP hosts in our chalet took great care of us and kept the mood high with good food and plenty of refreshments - Sofie and Andy are a great team and so thank you. 2nd time at the chalet and would recommend to anyone who has not stayed there. Flight times on the out bound and in bound flight were not to our liking as it meant getting up at 3am UK time at the bringing of the holiday and 4:15am French time on the return - VIP you need to sort this as everyone we spoke to whilst away felt the same. A regular VIP shuttle bus to and from the chalet would also be welcomed - the hill up to the Bellevarde Lodge in Ski boots at the end of the day was not pleasant and so please consider this service for future seasons.

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  • Lovely homely atmosphere

    Tricia Croke 09 Mar 2015

    Stayed Mar 2015
    Alistair, Sammy and chef Katie couldn't have been more helpful and friendly which made the whole VIP experience excellent. Wake up drinks were much appreciated and the food was delicious. Thank you and all the team for making this a wonderful skiing holiday and also for your help and kindness following my skiing accident. Trish
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